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How Did the COVID-19 Pandemic Affect Functional Relationships in Activities between Members in a Tourism Organization? A Case Study of Regional Tourism Organizations in Poland

Author

Listed:
  • Wojciech Fedyk

    (Department of Tourism, Wroclaw University of Health and Sport Sciences, al. I.J. Paderewskiego 35, 51-612 Wrocław, Poland)

  • Mariusz Sołtysik

    (Department of Tourism, Wroclaw University of Health and Sport Sciences, al. I.J. Paderewskiego 35, 51-612 Wrocław, Poland)

  • Justyna Bagińska

    (Department of Tourism and Recreation, WSH University in Wroclaw, ul. Ostrowskiego 22, 53-238 Wrocław, Poland)

  • Mateusz Ziemba

    (Faculty in Chorzow, WSB University in Poznan, ul. Sportowa 29, 41-506 Chorzów, Poland)

  • Małgorzata Kołodziej

    (Department of Biomechanics, Wroclaw University of Health and Sport Sciences, al. I.J. Paderewskiego 35, 51-612 Wrocław, Poland)

  • Jacek Borzyszkowski

    (Faculty of Business, WSB University in Gdansk, al. Grunwaldzka 238A, 80-266 Gdansk, Poland)

Abstract

A key research question that fits within the main objective is to identify the negative and positive effects of the COVID-19 pandemic on the functional relationships between members of regional tourism organizations (RTOs) in Poland. The study consisted of three stages: desk research, a diagnostic survey, as well as qualitative, and statistical analyses. Empirical data from all 16 Polish RTOs (regional DMOs) on 19 variables were collected. No significant symptoms of the negative impact of the COVID-19 pandemic on the functional relationship between RTOs and their stakeholders were found, except for the observed increased number of limitations of RTOs’ activities aimed at benefiting their members. As part of the study’s secondary objectives, key variables and methods were indicated. They identify the functional relationships of RTOs with member entities, with the environment, and are useful in building the effectiveness of the organization at the regional level in crisis situations. As the pragmatic goal of the study, a research tool was proposed that can be implemented to evaluate relations with the environment in other tourism destination management organizations at various levels of the tourism economy.

Suggested Citation

  • Wojciech Fedyk & Mariusz Sołtysik & Justyna Bagińska & Mateusz Ziemba & Małgorzata Kołodziej & Jacek Borzyszkowski, 2022. "How Did the COVID-19 Pandemic Affect Functional Relationships in Activities between Members in a Tourism Organization? A Case Study of Regional Tourism Organizations in Poland," Sustainability, MDPI, vol. 14(19), pages 1-20, October.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:19:p:12671-:d:934065
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    References listed on IDEAS

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