IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i17p10968-d905048.html
   My bibliography  Save this article

Smart Cities and Tourism: The Case of Tel Aviv-Yafo

Author

Listed:
  • Arie Herscovici

    (Western Galilee Academic College, Hamichlala Road, Acre 2412101, Israel)

  • Gavriel Dahan

    (Western Galilee Academic College, Hamichlala Road, Acre 2412101, Israel)

  • Gil Cohen

    (Western Galilee Academic College, Hamichlala Road, Acre 2412101, Israel)

Abstract

This study explores tourists’ preferences and how Smart Cities (SC) can provide for them, using Tel Aviv-Yafo (TLV) as a case study. The theoretical model that we suggest measures gaps between the tourists’ perceived importance of the city’s characteristics, such as transportation, personal safety, recreation, etc., and their satisfaction with them. Then we evaluate the extent to which an SC can narrow those gaps and thereby enhance tourists’ satisfaction. The evaluation was performed by aligning each characteristic with a relevant indicator of the SC standard ISO 37122. Our model identified that SC measures can contribute the most to TLV tourists’ experience in the following aspects: information, transportation, personal safety, and disabled accessibility. Therefore, those aspects should be prioritized to improve tourists’ satisfaction and a promote longer stay in the city. We also recommend that cities will continuously challenge themselves with the most advanced technologies that will enable every single tourist to fully experience the city for all purposes of visits and for the different time frames of stay.

Suggested Citation

  • Arie Herscovici & Gavriel Dahan & Gil Cohen, 2022. "Smart Cities and Tourism: The Case of Tel Aviv-Yafo," Sustainability, MDPI, vol. 14(17), pages 1-13, September.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:17:p:10968-:d:905048
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/17/10968/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/17/10968/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ganglmair-Wooliscroft, Alexandra & Wooliscroft, Ben, 2016. "Diffusion of innovation: The case of ethical tourism behavior," Journal of Business Research, Elsevier, vol. 69(8), pages 2711-2720.
    2. Dimitrios Buhalis & Aditya Amaranggana, 2013. "Smart Tourism Destinations," Springer Books, in: Zheng Xiang & Iis Tussyadiah (ed.), Information and Communication Technologies in Tourism 2014, edition 127, pages 553-564, Springer.
    3. Adalberto Santos-Júnior & Fernando Almeida-García & Paulo Morgado & Luiz Mendes-Filho, 2020. "Residents’ Quality of Life in Smart Tourism Destinations: A Theoretical Approach," Sustainability, MDPI, vol. 12(20), pages 1-24, October.
    4. Robert G. Hollands, 2008. "Will the real smart city please stand up?," City, Taylor & Francis Journals, vol. 12(3), pages 303-320, December.
    5. Pam Lee & William Cannon Hunter & Namho Chung, 2020. "Smart Tourism City: Developments and Transformations," Sustainability, MDPI, vol. 12(10), pages 1-15, May.
    6. Arie Herscovici, 2018. "New development: Lean Thinking in smart cities," Public Money & Management, Taylor & Francis Journals, vol. 38(4), pages 320-324, June.
    7. Leonidas G. Anthopoulos, 2015. "Understanding the Smart City Domain: A Literature Review," Public Administration and Information Technology, in: Manuel Pedro Rodríguez-Bolívar (ed.), Transforming City Governments for Successful Smart Cities, edition 127, pages 9-21, Springer.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Luís Velez Lapão & Jorge César Correia & Marija Jevtic, 2023. "Public Health Framework for Smart Cities within the Comprehensive Approach to Sustainability in Europe: Case Study of Diabetes," Sustainability, MDPI, vol. 15(5), pages 1-15, February.
    2. Parvaneh Sobhani & Hassan Esmaeilzadeh & Seyed Mohammad Moein Sadeghi & Isabelle D. Wolf & Azade Deljouei, 2022. "Relationship Analysis of Local Community Participation in Sustainable Ecotourism Development in Protected Areas, Iran," Land, MDPI, vol. 11(10), pages 1-16, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Paula Bajdor & Marta Starostka-Patyk, 2021. "Smart City: A Bibliometric Analysis of Conceptual Dimensions and Areas," Energies, MDPI, vol. 14(14), pages 1-28, July.
    2. Łukasz Brzeziński & Magdalena Krystyna Wyrwicka, 2022. "Fundamental Directions of the Development of the Smart Cities Concept and Solutions in Poland," Energies, MDPI, vol. 15(21), pages 1-52, November.
    3. Renata Biadacz & Marek Biadacz, 2021. "Implementation of “Smart” Solutions and An Attempt to Measure Them: A Case Study of Czestochowa, Poland," Energies, MDPI, vol. 14(18), pages 1-28, September.
    4. Inese Mavlutova & Dzintra Atstaja & Janis Grasis & Jekaterina Kuzmina & Inga Uvarova & Dagnija Roga, 2023. "Urban Transportation Concept and Sustainable Urban Mobility in Smart Cities: A Review," Energies, MDPI, vol. 16(8), pages 1-16, April.
    5. Mateusz Naramski, 2020. "The Application of ICT and Smart Technologies in Polish Museums—Towards Smart Tourism," Sustainability, MDPI, vol. 12(21), pages 1-27, November.
    6. Edyta Bielińska-Dusza & Monika Hamerska & Agnieszka Żak, 2021. "Sustainable Mobility and the Smart City: A Vision of the City of the Future: The Case Study of Cracow (Poland)," Energies, MDPI, vol. 14(23), pages 1-25, November.
    7. Parul Gupta & Sumedha Chauhan & M. P. Jaiswal, 2019. "Classification of Smart City Research - a Descriptive Literature Review and Future Research Agenda," Information Systems Frontiers, Springer, vol. 21(3), pages 661-685, June.
    8. Elvira Ismagilova & Laurie Hughes & Nripendra P. Rana & Yogesh K. Dwivedi, 2022. "Security, Privacy and Risks Within Smart Cities: Literature Review and Development of a Smart City Interaction Framework," Information Systems Frontiers, Springer, vol. 24(2), pages 393-414, April.
    9. Ruben Sánchez-Corcuera & Adrián Nuñez-Marcos & Jesus Sesma-Solance & Aritz Bilbao-Jayo & Rubén Mulero & Unai Zulaika & Gorka Azkune & Aitor Almeida, 2019. "Smart cities survey: Technologies, application domains and challenges for the cities of the future," International Journal of Distributed Sensor Networks, , vol. 15(6), pages 15501477198, June.
    10. Ilja Nastjuk & Simon Trang & Elpiniki I. Papageorgiou, 2022. "Smart cities and smart governance models for future cities," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(4), pages 1917-1924, December.
    11. Hyunae Lee & Sunyoung Hlee, 2021. "The Intra- and Inter-Regional Economic Effects of Smart Tourism City Seoul: Analysis Using an Input-Output Model," Sustainability, MDPI, vol. 13(7), pages 1-16, April.
    12. Maja Rosi & Lora Strmsek & Dejan Dragan & Bojan Rosi, 2021. "Walkable Neighbourhoods In Smart Cities," Business Logistics in Modern Management, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 21, pages 547-563.
    13. Arabela Briciu & Victor-Alexandru Briciu & Androniki Kavoura, 2020. "Evaluating How ‘Smart’ Brașov, Romania Can Be Virtually via a Mobile Application for Cultural Tourism," Sustainability, MDPI, vol. 12(13), pages 1-17, July.
    14. Constance Carr & Markus Hesse, 2020. "When Alphabet Inc. Plans Toronto’s Waterfront: New Post-Political Modes of Urban Governance," Urban Planning, Cogitatio Press, vol. 5(1), pages 69-83.
    15. Ebru Tekin Bilbil, 2017. "The Operationalizing Aspects of Smart Cities: the Case of Turkey’s Smart Strategies," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(3), pages 1032-1048, September.
    16. Tuba Bakıcı & Esteve Almirall & Jonathan Wareham, 2013. "A Smart City Initiative: the Case of Barcelona," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 4(2), pages 135-148, June.
    17. Coletta, Claudio & Heaphy, Liam & Kitchin, Rob, 2017. "From the accidental to articulated smart city: The creation and work of ‘Smart Dublin’," SocArXiv 93ga5, Center for Open Science.
    18. Andrew Clarke & Lynda Cheshire, 2018. "The post-political state? The role of administrative reform in managing tensions between urban growth and liveability in Brisbane, Australia," Urban Studies, Urban Studies Journal Limited, vol. 55(16), pages 3545-3562, December.
    19. Paola Panuccio, 2019. "Smart Planning: From City to Territorial System," Sustainability, MDPI, vol. 11(24), pages 1-15, December.
    20. Vu, Khuong & Hartley, Kris, 2018. "Promoting smart cities in developing countries: Policy insights from Vietnam," Telecommunications Policy, Elsevier, vol. 42(10), pages 845-859.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:17:p:10968-:d:905048. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.