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Smart Tourism Destinations

In: Information and Communication Technologies in Tourism 2014

Author

Listed:
  • Dimitrios Buhalis

    (Bournemouth University)

  • Aditya Amaranggana

    (Bournemouth University)

Abstract

The rapid development of technologies introduces smartness to all organisations and communities. The Smart Tourism Destinations (STD) concept emerges from the development of Smart Cities. With technology being embedded on all organisations and entities, destinations will exploit synergies between ubiquitous sensing technology and their social components to support the enrichment of tourist experiences. By applying smartness concept to address travellers’ needs before, during and after their trip, destinations could increase their competitiveness level. This paper aims to take advantage from the development of Smart Cities by conceptualising framework for Smart Tourism Destinations through exploring tourism applications in destination and addressing both opportunities and challenges it possessed.

Suggested Citation

  • Dimitrios Buhalis & Aditya Amaranggana, 2013. "Smart Tourism Destinations," Springer Books, in: Zheng Xiang & Iis Tussyadiah (ed.), Information and Communication Technologies in Tourism 2014, edition 127, pages 553-564, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-03973-2_40
    DOI: 10.1007/978-3-319-03973-2_40
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    Citations

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    Cited by:

    1. Ben Haobin Ye & Huiyue Ye & Rob Law, 2020. "Systematic Review of Smart Tourism Research," Sustainability, MDPI, vol. 12(8), pages 1-15, April.
    2. Fang-Wu Tung, 2021. "Rediscovering Herb Lane: Application of Design Thinking to Enhance Visitor Experience in a Traditional Market," Sustainability, MDPI, vol. 13(7), pages 1-15, April.
    3. Yuejiao Wang & Shiwei Shen & Marios Sotiriadis & Li Zhang, 2020. "Suggesting a Framework for Performance Evaluation of Tourist Attractions: A Balance Score Approach," Sustainability, MDPI, vol. 12(15), pages 1-22, August.
    4. Monica FAUR & Olimpia BAN, 2021. "Smart Tourism Destination," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 30(2), pages 89-94, December.
    5. Valentina Della Corte & Giovanna Del Gaudio & Fabiana Sepe & Fabiana Sciarelli, 2019. "Sustainable Tourism in the Open Innovation Realm: A Bibliometric Analysis," Sustainability, MDPI, vol. 11(21), pages 1-18, November.
    6. Alex Yang-chan Hsu & Brian King & Dan Wang & Dimitrios Buhalis, 2016. "In-destination tour products and the disrupted tourism industry: progress and prospects," Information Technology & Tourism, Springer, vol. 16(4), pages 413-433, December.
    7. Ruben Sánchez-Corcuera & Adrián Nuñez-Marcos & Jesus Sesma-Solance & Aritz Bilbao-Jayo & Rubén Mulero & Unai Zulaika & Gorka Azkune & Aitor Almeida, 2019. "Smart cities survey: Technologies, application domains and challenges for the cities of the future," International Journal of Distributed Sensor Networks, , vol. 15(6), pages 15501477198, June.
    8. Vasile MAZILESCU, 2018. "The impact of new technologies in the field of tourism services," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 267-275.
    9. Paula Bajdor & Marta Starostka-Patyk, 2021. "Smart City: A Bibliometric Analysis of Conceptual Dimensions and Areas," Energies, MDPI, vol. 14(14), pages 1-28, July.
    10. Tonino Pencarelli, 2020. "The digital revolution in the travel and tourism industry," Information Technology & Tourism, Springer, vol. 22(3), pages 455-476, September.
    11. Pam Lee & William Cannon Hunter & Namho Chung, 2020. "Smart Tourism City: Developments and Transformations," Sustainability, MDPI, vol. 12(10), pages 1-15, May.
    12. Adrian Tanti & Dimitrios Buhalis, 2017. "The influences and consequences of being digitally connected and/or disconnected to travellers," Information Technology & Tourism, Springer, vol. 17(1), pages 121-141, March.
    13. Arabela Briciu & Victor-Alexandru Briciu & Androniki Kavoura, 2020. "Evaluating How ‘Smart’ Brașov, Romania Can Be Virtually via a Mobile Application for Cultural Tourism," Sustainability, MDPI, vol. 12(13), pages 1-17, July.
    14. Adrian Tanti & Dimitrios Buhalis, 0. "The influences and consequences of being digitally connected and/or disconnected to travellers," Information Technology & Tourism, Springer, vol. 0, pages 1-21.
    15. Inessa Tyan & Mariemma I. Yagüe & Antonio Guevara-Plaza, 2020. "Blockchain Technology for Smart Tourism Destinations," Sustainability, MDPI, vol. 12(22), pages 1-11, November.
    16. Piera Buonincontri & Roberto Micera, 2016. "The experience co-creation in smart tourism destinations: a multiple case analysis of European destinations," Information Technology & Tourism, Springer, vol. 16(3), pages 285-315, September.
    17. José Luis Cornejo Ortega & Christopher D. Malcolm, 2020. "Touristic Stakeholders’ Perceptions about the Smart Tourism Destination Concept in Puerto Vallarta, Jalisco, Mexico," Sustainability, MDPI, vol. 12(5), pages 1-18, February.
    18. Pantano, Eleonora & Priporas, Constantinos-Vasilios & Stylos, Nikolaos, 2017. "‘You will like it!’ using open data to predict tourists' response to a tourist attraction," Tourism Management, Elsevier, vol. 60(C), pages 430-438.
    19. Tomašević Ivana & Đurović Sandra & Abramović Nikola, 2019. "Analysis of the Use of Digital Technologies in Montenegro’s Tourist offer on the Example of a Hotels in Bar," Economics, Sciendo, vol. 7(1), pages 119-125, June.
    20. Arie Herscovici & Gavriel Dahan & Gil Cohen, 2022. "Smart Cities and Tourism: The Case of Tel Aviv-Yafo," Sustainability, MDPI, vol. 14(17), pages 1-13, September.
    21. Luis Encalada & Inês Boavida-Portugal & Carlos Cardoso Ferreira & Jorge Rocha, 2017. "Identifying Tourist Places of Interest Based on Digital Imprints: Towards a Sustainable Smart City," Sustainability, MDPI, vol. 9(12), pages 1-19, December.
    22. Chaeyoung Lim & Noha Mostafa & Jaehyun Park, 2017. "Digital Omotenashi: Toward a Smart Tourism Design Systems," Sustainability, MDPI, vol. 9(12), pages 1-20, November.
    23. Perfetto, Maria Concetta & Vargas-Sánchez, Alfonso & Presenza, Angelo, 2016. "Managing A Complex Adaptive Ecosystem: Towards A Smart Management Of Industrial Heritage Tourism," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 4(3), pages 243-264.
    24. Wang, Xia & Li, Xiang (Robert) & Zhen, Feng & Zhang, JinHe, 2016. "How smart is your tourist attraction?: Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach," Tourism Management, Elsevier, vol. 54(C), pages 309-320.
    25. Vicente Ramos & Maurici Ruiz-Pérez & Bartomeu Alorda, 2021. "A Proposal for Assessing Digital Economy Spatial Readiness at Tourism Destinations," Sustainability, MDPI, vol. 13(19), pages 1-15, October.

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