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Smart and Sustainable Management of Shoe Machinery Companies in Taiwan during the COVID-19 Pandemic—Case Studies of the Tung Sheng Company and Strong Basic Enterprise Limited Company

Author

Listed:
  • Ming-Ta Tu

    (Department of Business Administration, Asia University, Taichung 41354, Taiwan)

  • Li-Shiue Gau

    (Department of Leisure and Recreation Management, Asia University, Taichung 41354, Taiwan
    China Medical University Hospital, China Medical University, Taichung 40402, Taiwan)

  • Ji-Hwan Park

    (Department of Human Resource Development, Graduate School of Technology HRD, Korea University of Technology & Education, Cheonan 31253, Korea)

  • Wen-Shin Huang

    (Department of Business Administration, Chaoyang University of Technology, Taichung 41349, Taiwan)

  • Pham Thuy Duong

    (Faculty of Basic Science, Thai Nguyen University of Economics and Business Administration, Thai Nguyen 24000, Vietnam)

  • Jong-Chae Kim

    (Department of Sport Management, International School of Hospitality, Sports, & Tourism Management, Fairleigh Dickinson University, Teaneck, NJ 07666, USA)

Abstract

This case report combined PEST, SWOT, a business model canvas, and knowledge management to develop a theoretical framework for assessing business models, and smart and sustainable management of two case study companies—Tung Sheng and Strong Basic—in Taiwan during the COVID-19 pandemic. A case study and heuristic inquiry research design was adopted. Secondary data and interviews with top managers were used to triangulate within the same cases. The results show that the case study companies owned capabilities in R&D as a foundation to further apply new smart ICT (information and communication technology) and execute green manufacturing. Strong key partnerships were useful resources to diversify business investment, although current qualified employees were not sufficient. Resilient practices included adopting new and green technology to mitigate the negative impacts of the COVID-19 pandemic. This study establishes a useful framework for case study research and provides practical information about business models, and smart and sustainable management in two case studies.

Suggested Citation

  • Ming-Ta Tu & Li-Shiue Gau & Ji-Hwan Park & Wen-Shin Huang & Pham Thuy Duong & Jong-Chae Kim, 2022. "Smart and Sustainable Management of Shoe Machinery Companies in Taiwan during the COVID-19 Pandemic—Case Studies of the Tung Sheng Company and Strong Basic Enterprise Limited Company," Sustainability, MDPI, vol. 14(16), pages 1-11, August.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:16:p:10274-:d:891805
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    References listed on IDEAS

    as
    1. Omer, Abdeen Mustafa, 2008. "Energy, environment and sustainable development," Renewable and Sustainable Energy Reviews, Elsevier, vol. 12(9), pages 2265-2300, December.
    2. Hock-Doepgen, Marianne & Clauss, Thomas & Kraus, Sascha & Cheng, Cheng-Feng, 2021. "Knowledge management capabilities and organizational risk-taking for business model innovation in SMEs," Journal of Business Research, Elsevier, vol. 130(C), pages 683-697.
    3. Parast, Mahour Mellat, 2020. "The impact of R&D investment on mitigating supply chain disruptions: Empirical evidence from U.S. firms," International Journal of Production Economics, Elsevier, vol. 227(C).
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