IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i11p6447-d823567.html
   My bibliography  Save this article

Evaluating Tourist Experience of Rural Homestays in Coastal Areas by Importance–Performance Analysis: A Case Study of Homestay in Dapeng New District, Shenzhen, China

Author

Listed:
  • Hang Ma

    (Department of Architecture, Harbin Institute of Technology, Shenzhen 518055, China)

  • Siyu Huang

    (Department of Architecture, Harbin Institute of Technology, Shenzhen 518055, China)

  • Mohan Wang

    (Department of Architecture, Harbin Institute of Technology, Shenzhen 518055, China)

  • Chungshing Chan

    (Department of Geography and Resource Management, Chinese University of Hong Kong, Hong Kong)

  • Xiaoyu Lin

    (Department of Architecture, Harbin Institute of Technology, Shenzhen 518055, China)

Abstract

In recent years, the rural homestay has developed rapidly against the background of rural-revitalization policies. However, in early 2020, COVID-19 broke out in China, and the homestay industry was faced with a great challenge. It was difficult for self-employed homestays to resist the risks of the pandemic. As a result, defective operation and business failure occurred in some regions. However, rural homestays with a background in the brand, chain and cluster development mode persisted in the market with a diversity of operation principles. This paper tries to set up an evaluation system for understanding the occupancy needs of tourists, in order to improve the ability of rural homestays to resist risks. The article offers a methodology for assessing the tourist experience of rural homestays in coastal areas, with homestays in Dapeng New District of Shenzhen taken as the research objectives. Then, the evaluation system of rural homestays is set up from the perspective of tourist experience. Based on the results of a questionnaire survey and interviews of operators, this paper proposes the tourist experience–importance analysis in Jiaochangwei and Xichong by the importance–performance analysis (IPA) method. Finally, it suggests policy recommendations that can resist high risk based on tourist experience, for the sustainable development of rural homestays in China.

Suggested Citation

  • Hang Ma & Siyu Huang & Mohan Wang & Chungshing Chan & Xiaoyu Lin, 2022. "Evaluating Tourist Experience of Rural Homestays in Coastal Areas by Importance–Performance Analysis: A Case Study of Homestay in Dapeng New District, Shenzhen, China," Sustainability, MDPI, vol. 14(11), pages 1-18, May.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:11:p:6447-:d:823567
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/11/6447/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/11/6447/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Hamilton, Jacqueline M., 2007. "Coastal landscape and the hedonic price of accommodation," Ecological Economics, Elsevier, vol. 62(3-4), pages 594-602, May.
    2. Bungon Sawatsuk & I Gede Darmawijaya & Sirikiet Ratchusanti & Ariya Phaokrueng, 2018. "Factors Determining the Sustainable Success of Community-BasedTourism: Evidence of Good Corporate Governance of Mae Kam PongHomestay, Thailand," International Journal of Business and Economic Affairs (IJBEA), Sana N. Maswadeh, vol. 3(1), pages 13-20.
    3. Rong-Chang Jou & Yeong-Jia Day, 2021. "Application of Revised Importance–Performance Analysis to Investigate Critical Service Quality of Hotel Online Booking," Sustainability, MDPI, vol. 13(4), pages 1-18, February.
    4. Chen, Jinyan & Becken, Susanne & Stantic, Bela, 2022. "Assessing destination satisfaction by social media: An innovative approach using Importance-Performance Analysis," Annals of Tourism Research, Elsevier, vol. 93(C).
    5. Sever, Ivan, 2015. "Importance-performance analysis: A valid management tool?," Tourism Management, Elsevier, vol. 48(C), pages 43-53.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lei-Yi Peng & Hong Xu & Jia Lu & Jian-Ji Luo & Hui-Hua Zhan, 2022. "An Integrated Approach with CLFPR-Based ANP and Fuzzy TOPSIS for Evaluating Business Performance of Rural Homestays: Study from China," Sustainability, MDPI, vol. 15(1), pages 1-24, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Carlos Manzanares-Cañizares & Alberto Sánchez-Lite & Víctor F. Rosales-Prieto & José Luis Fuentes-Bargues & Cristina González-Gaya, 2022. "A 5S Lean Strategy for a Sustainable Welding Process," Sustainability, MDPI, vol. 14(11), pages 1-17, May.
    2. Tae-Seung Park & Jae-Yoon Kwon, 2022. "Analysis of Crisis Management for Sustainable Development of Fitness Center during the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(4), pages 1-12, February.
    3. P. Michael Link & Richard S.J. Tol, 2006. "The economic impact of a shutdown of the Thermohaline Circulation: an application of FUND," Working Papers FNU-103, Research unit Sustainability and Global Change, Hamburg University, revised May 2006.
    4. Landry, Craig E. & Shonkwiler, J. Scott & Whitehead, John C., 2020. "Economic Values of Coastal Erosion Management: Joint Estimation of Use and Existence Values with recreation demand and contingent valuation data," Journal of Environmental Economics and Management, Elsevier, vol. 103(C).
    5. NaHyun Lee & Bong-Seok Kim, 2023. "Differences of Host Country-Destination Image Assessment for International Students According to Risk Perception in COVID-19 Tourism," SAGE Open, , vol. 13(3), pages 21582440231, July.
    6. Christine Schleupner & P. Michael Link, 2007. "Potential impacts on important bird habitats in Eiderstedt (Schleswig-Holstein) caused by agricultural land use changes," Working Papers FNU-138, Research unit Sustainability and Global Change, Hamburg University, revised Jun 2007.
    7. Lin, Zhibin & Vlachos, Ilias, 2018. "An advanced analytical framework for improving customer satisfaction: A case of air passengers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 114(C), pages 185-195.
    8. Sung-Shun Weng & Yang Liu & Yen-Ching Chuang, 2019. "Reform of Chinese Universities in the Context of Sustainable Development: Teacher Evaluation and Improvement Based on Hybrid Multiple Criteria Decision-Making Model," Sustainability, MDPI, vol. 11(19), pages 1-23, October.
    9. Pumpe, Andreas & Vallée, Franz, 2015. "The Total Landed Cost Concept. Begging for Answers," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Blecker, Thorsten & Kersten, Wolfgang & Ringle, Christian M. (ed.), Operational Excellence in Logistics and Supply Chains: Optimization Methods, Data-driven Approaches and Security Insights. Proceedings of the Hamburg , volume 22, pages 31-54, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    10. Fluvià, Modest & Rigall-I-Torrent, Ricard & Espinet, Josep Maria & Garriga, Anna & Saló, Albert, 2011. "Precios implícitos de los atributos de los productos turísticos: ¿Qué esconde el efecto de la localización?/Implicit Prices of the Attributes of Tourism Products: What is Hidden Behind Location?," Estudios de Economia Aplicada, Estudios de Economia Aplicada, vol. 29, pages 781-802, Diciembre.
    11. Schliephack, Johanna & Dickinson, Janet E., 2017. "Tourists’ representations of coastal managed realignment as a climate change adaptation strategy," Tourism Management, Elsevier, vol. 59(C), pages 182-192.
    12. Kong, Minjin & Lee, Minhyun & Kang, Hyuna & Hong, Taehoon, 2021. "Development of a framework for evaluating the contents and usability of the building life cycle assessment tool," Renewable and Sustainable Energy Reviews, Elsevier, vol. 150(C).
    13. P. Michael Link & Christine Schleupner, 2007. "Agricultural land use changes in Eiderstedt," Working Papers FNU-137, Research unit Sustainability and Global Change, Hamburg University, revised Jun 2007.
    14. Loïc Lévi & Jean Jacques Nowak & Sylvain Petit & Hakim Hammadou, 2022. "Industrial legacy and hotel pricing: An application of spatial hedonic pricing analysis in Nord-Pas-de-Calais, France," Tourism Economics, , vol. 28(4), pages 870-898, June.
    15. Stephanie Truchet & Jean-Marc Callois & Francis Aubert & Virginie Piguet, 2011. "Amenities and location of hotels: a micro-economic model and estimations," ERSA conference papers ersa10p904, European Regional Science Association.
    16. David Boto-García & Veronica Leoni, 2023. "The Economic Value of Coastal Amenities: Evidence from Beach Capitalization Effects in Peer-to-Peer Markets," Environmental & Resource Economics, Springer;European Association of Environmental and Resource Economists, vol. 84(2), pages 529-557, February.
    17. Torres Matovelle, Pablo & Molina Molina, Gina, 2019. "Evaluation of crowding and tourist satisfaction in the practice of humpback whale - watching, the case of Puerto López - Ecuador," Cuadernos de Gestión, Universidad del País Vasco - Instituto de Economía Aplicada a la Empresa (IEAE).
    18. Yu-Hung Chien & Fang-Yu Chang, 2023. "An importance-performance analysis of teachers’ perception of STEM engineering design education," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.
    19. Gregmar I. Galinato & Pitchayaporn Tantihkarnchana, 2018. "The amenity value of climate change across different regions in the United States," Applied Economics, Taylor & Francis Journals, vol. 50(37), pages 4024-4039, August.
    20. Mohammad Reza Farzanegan & Mehdi Feizi & Hassan F. Gholipour, 2019. "Drought and Property Prices: Empirical Evidence from Iran," MAGKS Papers on Economics 201916, Philipps-Universität Marburg, Faculty of Business Administration and Economics, Department of Economics (Volkswirtschaftliche Abteilung).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:11:p:6447-:d:823567. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.