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Where Have Shared E-Scooters Taken Us So Far? A Review of Mobility Patterns, Usage Frequency, and Personas

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Listed:
  • Samira Dibaj

    (Department of Built Environment, Aalto University, 02150 Espoo, Finland)

  • Aryan Hosseinzadeh

    (Department of Civil and Environmental Engineering, University of Louisville, Louisville, KY 40292, USA)

  • Miloš N. Mladenović

    (Department of Built Environment, Aalto University, 02150 Espoo, Finland)

  • Robert Kluger

    (Department of Civil and Environmental Engineering, University of Louisville, Louisville, KY 40292, USA)

Abstract

The emergence of micromobility services in the form of dockless shared e-scooters has resulted in a wide range of behavioral changes in urban environments. In order to effectively steer these changes towards sustainability targets, the characteristics of e-scooter trips and users’ behaviors should be understood further. However, there is a lack of systematic literature reviews in this domain. To address this gap, we provide a two-fold systematic literature review. The first aspect focuses on the categorization of temporal and spatial patterns of shared e-scooter usage. The second aspect focuses on a deeper understanding of e-scooter users’ behaviors, utilizing the principles of persona design. The analysis of temporal patterns highlights the commonality of midday, evening, and weekend peak usage across cities, while spatial patterns suggest e-scooters are used for traveling to recreational and educational land use, as well as city center areas. The synthesis of findings on users’ behaviors has resulted in six categories, with four user types based on usage frequency (one time, casual, power, and non-adopters), and two motivation-based personas (users who are not satisfied with current mobility options and users who have had positive travel experience from e-scooter usage). The overall findings provide important lessons for evaluating this emerging mobility service, which should be considered for steering its development in public-private stakeholder networks.

Suggested Citation

  • Samira Dibaj & Aryan Hosseinzadeh & Miloš N. Mladenović & Robert Kluger, 2021. "Where Have Shared E-Scooters Taken Us So Far? A Review of Mobility Patterns, Usage Frequency, and Personas," Sustainability, MDPI, vol. 13(21), pages 1-27, October.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:21:p:11792-:d:664556
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    References listed on IDEAS

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    Cited by:

    1. Karimpour, Abolfazl & Hosseinzadeh, Aryan & Kluger, Robert, 2023. "A data-driven approach to estimating dockless electric scooter service areas," Journal of Transport Geography, Elsevier, vol. 109(C).
    2. Paula Andrea Rodríguez-Correa & Sebastián Franco-Castaño & Jonathan Bermúdez-Hernández & Alejandro Valencia-Arias & José Manuel Barandiarán-Gamarra, 2023. "Attitudinal Factors Associated with the Use of Bicycles and Electric Scooters," Sustainability, MDPI, vol. 15(10), pages 1-16, May.
    3. Kelsey Sievert & Madeleine Roen & Curtis M. Craig & Nichole L. Morris, 2023. "A Survey of Electric-Scooter Riders’ Route Choice, Safety Perception, and Helmet Use," Sustainability, MDPI, vol. 15(8), pages 1-14, April.
    4. Zoi Christoforou & Christos Gioldasis & Yeltsin Valero & Grigoris Vasileiou-Voudouris, 2022. "Smart Traffic Data for the Analysis of Sustainable Travel Modes," Sustainability, MDPI, vol. 14(18), pages 1-21, September.
    5. Katarzyna Turoń & Andrzej Kubik & Piotr Folęga & Feng Chen, 2023. "Perception of Shared Electric Scooters: A Case Study from Poland," Sustainability, MDPI, vol. 15(16), pages 1-27, August.
    6. Ann Kathrin Stinder & Nora Schelte & Semih Severengiz, 2022. "Application of Mixed Methods in Transdisciplinary Research Projects on Sustainable Mobility," Sustainability, MDPI, vol. 14(11), pages 1-25, June.

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