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Towards Sustainable Human Resource Development of Convention Project Managers: Job Characteristics and Related Differences in Core Competency

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  • Yeonghye Yoon

    (Global MICE Major, Dongduk Women’s University, Seoul 02748, Korea)

  • Wenyan Yan

    (Korea Tourism Organization, Wonju 26464, Korea)

  • Eunjin Kim

    (Department of Tourism & Convention, Pusan National University, Busan 46241, Korea)

Abstract

There are currently extensive discussions on the remarkable development of the convention industry and the impact on local economies made by convention visitors, but there is limited research on the human resources expertise which is crucial for sustainable and qualitative development in the field of convention. This study aims to examine differences in core competencies based on the type of job characteristics model of convention project managers. Based on the existing literature, quantitative and qualitative mixed-methods design was used. 12 semi-structured interviews were conducted with professionals to define measurements, especially core competencies. Job characteristics and core competencies were identified with a survey of 392 convention PM. By using a cluster analysis, it investigated the differences in perception of competencies according to the job characteristics model. As a result of the analysis, five job characteristics were verified, and core competencies that were not organized were classified. In addition, it was confirmed through the analysis that there is a difference in perception of core competencies according to job characteristics. Based on the results, this study stresses the importance of the qualitative and sustainable development of the convention industry. Theoretical and practical implications were provided to enhance core competencies according to job characteristics for sustainable growth of convention project managers.

Suggested Citation

  • Yeonghye Yoon & Wenyan Yan & Eunjin Kim, 2020. "Towards Sustainable Human Resource Development of Convention Project Managers: Job Characteristics and Related Differences in Core Competency," Sustainability, MDPI, vol. 12(19), pages 1-15, September.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:19:p:7898-:d:418435
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    References listed on IDEAS

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    1. Katsikea, Evangelia & Theodosiou, Marios & Perdikis, Nick & Kehagias, John, 2011. "The effects of organizational structure and job characteristics on export sales managers' job satisfaction and organizational commitment," Journal of World Business, Elsevier, vol. 46(2), pages 221-233, April.
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    Cited by:

    1. Muhammad Irfan & Sanam Zaib Khan & Nasruddin Hassan & Mazlan Hassan & Muhammad Habib & Salma Khan & Hadi Hassan Khan, 2021. "Role of Project Planning and Project Manager Competencies on Public Sector Project Success," Sustainability, MDPI, vol. 13(3), pages 1-19, January.
    2. Oliver Laasch & Dirk C. Moosmayer & Elena P. Antonacopoulou, 2023. "The Interdisciplinary Responsible Management Competence Framework: An Integrative Review of Ethics, Responsibility, and Sustainability Competences," Journal of Business Ethics, Springer, vol. 187(4), pages 733-757, November.

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