IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v10y2018i6p1852-d150348.html
   My bibliography  Save this article

Residents’ Involvement in Urban Tourism Planning: Opportunities from a Smart City Perspective

Author

Listed:
  • Lidija Lalicic

    (Department of Tourism and Service Management, MODUL University Vienna, 1190 Vienna, Austria)

  • Irem Önder

    (Department of Tourism and Service Management, MODUL University Vienna, 1190 Vienna, Austria)

Abstract

In this paper, we speculate that new advances in technologies will reshape tourism planning and residents engagement in many ways which subsequently will help cities to work towards sustainable urban planning practices. The paper addresses the question how should destinations prepare themselves for being ‘smart’ and responsive to co-participative tourism planning? The paper reviews the most relevant literature on the topics of resident’s attitude towards tourism, residents’ involvement and smart cities. Furthermore, examples are provided of cities who through the implementation of smart principles, plan specific domains in their cities with their residents. Important questions related to managerial challenges and residents-related challenges and set a general research avenues are set out. City planners can use this paper to start designing their strategies to effectively involve and collaborate with residents at the intersection of ICT and tourism in their cities.

Suggested Citation

  • Lidija Lalicic & Irem Önder, 2018. "Residents’ Involvement in Urban Tourism Planning: Opportunities from a Smart City Perspective," Sustainability, MDPI, vol. 10(6), pages 1-16, June.
  • Handle: RePEc:gam:jsusta:v:10:y:2018:i:6:p:1852-:d:150348
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/10/6/1852/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/10/6/1852/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ashworth, Gregory & Page, Stephen J., 2011. "Urban tourism research: Recent progress and current paradoxes," Tourism Management, Elsevier, vol. 32(1), pages 1-15.
    2. Nunkoo, Robin, 2015. "Tourism development and trust in local government," Tourism Management, Elsevier, vol. 46(C), pages 623-634.
    3. Marius Rohde Johannessen & Lasse Berntzen, 2018. "The Transparent Smart City," Public Administration and Information Technology, in: Manuel Pedro Rodríguez Bolívar (ed.), Smart Technologies for Smart Governments, pages 67-94, Springer.
    4. Moghavvemi, Sedigheh & Woosnam, Kyle M. & Paramanathan, Tanuosha & Musa, Ghazali & Hamzah, Amran, 2017. "The effect of residents’ personality, emotional solidarity, and community commitment on support for tourism development," Tourism Management, Elsevier, vol. 63(C), pages 242-254.
    5. Palmer, Adrian & Koenig-Lewis, Nicole & Medi Jones, Lisa Elinor, 2013. "The effects of residents' social identity and involvement on their advocacy of incoming tourism," Tourism Management, Elsevier, vol. 38(C), pages 142-151.
    6. Li, Yunpeng & Hu, Clark & Huang, Chao & Duan, Liqiong, 2017. "The concept of smart tourism in the context of tourism information services," Tourism Management, Elsevier, vol. 58(C), pages 293-300.
    7. Ari-Veikko Anttiroiko, 2016. "City-as-a-Platform: The Rise of Participatory Innovation Platforms in Finnish Cities," Sustainability, MDPI, vol. 8(9), pages 1-31, September.
    8. Kim Boes & Dimitrios Buhalis & Alessandro Inversini, 2015. "Conceptualising Smart Tourism Destination Dimensions," Springer Books, in: Iis Tussyadiah & Alessandro Inversini (ed.), Information and Communication Technologies in Tourism 2015, edition 127, pages 391-403, Springer.
    9. Lee, Tsung Hung, 2013. "Influence analysis of community resident support for sustainable tourism development," Tourism Management, Elsevier, vol. 34(C), pages 37-46.
    10. Jaafar, Mastura & Noor, Shuhaida Md & Rasoolimanesh, S. Mostafa, 2015. "Perception of young local residents toward sustainable conservation programmes: A case study of the Lenggong World Cultural Heritage Site," Tourism Management, Elsevier, vol. 48(C), pages 154-163.
    11. Woo, Eunju & Kim, Hyelin & Uysal, Muzaffer, 2015. "Life satisfaction and support for tourism development," Annals of Tourism Research, Elsevier, vol. 50(C), pages 84-97.
    12. Alenka Poplin, 2014. "Digital Serious Game for Urban Planning: “B3—Design Your Marketplace!â€," Environment and Planning B, , vol. 41(3), pages 493-511, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sheresheva, Marina Y. & Polukhina, Anna N. & Oborin, Matvey S., 2020. "Marketing issues of sustainable tourism development in Russian regions," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 6(1), pages 33-38.
    2. Bello Felix G., 2021. "Community Participation in Tourism Planning at Majete Wildlife Reserve, Malawi," Quaestiones Geographicae, Sciendo, vol. 40(4), pages 85-100, December.
    3. Pavluković Vanja & Kovačić Sanja & Stankov Uglješa, 2020. "Cycling Tourism on the Danube Cycle Route in Serbia: Residents’ Perspective," Eastern European Countryside, Sciendo, vol. 26(1), pages 259-285, December.
    4. Gianluca Solazzo & Ylenia Maruccia & Valentina Ndou & Pasquale Del Vecchio, 2022. "How to exploit Big Social Data in the Covid-19 pandemic: the case of the Italian tourism industry," Service Business, Springer;Pan-Pacific Business Association, vol. 16(3), pages 417-443, September.
    5. Carlo Aall & Ko Koens, 2019. "The Discourse on Sustainable Urban Tourism: The Need for Discussing More Than Overtourism," Sustainability, MDPI, vol. 11(15), pages 1-12, August.
    6. Gretzel, Ulrike, 2018. "From smart destinations to smart tourism regions," INVESTIGACIONES REGIONALES - Journal of REGIONAL RESEARCH, Asociación Española de Ciencia Regional, issue 42, pages 171-184.
    7. Suh-hee Choi & Haeri Jang, 2021. "How Can Marriage Immigrants Contribute to the Sustainability of the Host Country? Implications from the Leisure and Travel Patterns of Vietnamese Women in South Korea," Sustainability, MDPI, vol. 13(3), pages 1-20, January.
    8. Mohammad Rashed Hasan Polas & Ratul Kumar Saha & Mosab I. Tabash, 2022. "How does tourist perception lead to tourist hesitation? Empirical evidence from Bangladesh," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(3), pages 3659-3686, March.
    9. Elsie Nasr & Okechukwu Lawrence Emeagwali & Hasan Yousef Aljuhmani & Souha Al-Geitany, 2022. "Destination Social Responsibility and Residents’ Environmentally Responsible Behavior: Assessing the Mediating Role of Community Attachment and Involvement," Sustainability, MDPI, vol. 14(21), pages 1-26, October.
    10. Eduard Cristobal-Fransi & Natalia Daries & Eva Martin-Fuentes & Yolanda Montegut-Salla, 2020. "Industrial Heritage 2.0: Internet Presence and Development of the Electronic Commerce of Industrial Tourism," Sustainability, MDPI, vol. 12(15), pages 1-18, July.
    11. Vicente Ramos & Maurici Ruiz-Pérez & Bartomeu Alorda, 2021. "A Proposal for Assessing Digital Economy Spatial Readiness at Tourism Destinations," Sustainability, MDPI, vol. 13(19), pages 1-15, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maria Francisca Blasco López & Nuria Recuero Virto & José Figueiredo, 2020. "Determinants of Residents’ Word-of-Mouth Behaviour and Support for Tourism," Administrative Sciences, MDPI, vol. 10(3), pages 1-14, August.
    2. Liu, Jing & Lin, Hua & Hu, Bing & Zhou, Zixiong & Agyeiwaah, Elizabeth & Xu, Ye, 2022. "Advancing the understanding of the resident pro-tourism behavior scale: An integration of item response theory and classical test theory," Journal of Business Research, Elsevier, vol. 141(C), pages 113-125.
    3. María Ángeles Plaza-Mejía & Nuria Porras-Bueno & David Flores-Ruiz, 2020. "The Jungle of Support: What Do We Really Mean When We Say “Residents’ Support”?," Sustainability, MDPI, vol. 12(18), pages 1-27, September.
    4. Shahrukh Khalid & Muhammad Shakil Ahmad & T. Ramayah & Jinsoo Hwang & Insin Kim, 2019. "Community Empowerment and Sustainable Tourism Development: The Mediating Role of Community Support for Tourism," Sustainability, MDPI, vol. 11(22), pages 1-14, November.
    5. Khan Zaibunnisa & Masood Fazeelat & Khan Mubashir Ali, 2021. "Tourism Impact Dimensions, Residents’ Quality of Life and Support for Tourism in Hunza Valley, Pakistan," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 11(2), pages 195-209, December.
    6. Giovanni Perucca, 2019. "Residents’ Satisfaction with Cultural City Life: Evidence from EU Cities," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 14(2), pages 461-478, April.
    7. Salvatore Bimonte & Antonella D’Agostino, 2021. "Tourism development and residents’ well-being: Comparing two seaside destinations in Italy," Tourism Economics, , vol. 27(7), pages 1508-1525, November.
    8. Rasoolimanesh, S. Mostafa & Ringle, Christian M. & Jaafar, Mastura & Ramayah, T., 2017. "Urban vs. rural destinations: Residents’ perceptions, community participation and support for tourism development," Tourism Management, Elsevier, vol. 60(C), pages 147-158.
    9. Bimonte, Salvatore & Faralla, Valeria, 2016. "Does residents' perceived life satisfaction vary with tourist season? A two-step survey in a Mediterranean destination," Tourism Management, Elsevier, vol. 55(C), pages 199-208.
    10. Jaffar Aman & Jaffar Abbas & Shahid Mahmood & Mohammad Nurunnabi & Shaher Bano, 2019. "The Influence of Islamic Religiosity on the Perceived Socio-Cultural Impact of Sustainable Tourism Development in Pakistan: A Structural Equation Modeling Approach," Sustainability, MDPI, vol. 11(11), pages 1-27, May.
    11. Eva María Sánchez-Teba & María Dolores Benítez-Márquez & Teresa Romero-Navas, 2019. "Residents’ Negative Perceptions towards Tourism, Loyalty and Happiness: The Case of Fuengirola, Spain," Sustainability, MDPI, vol. 11(23), pages 1-19, December.
    12. Brankov Jovana & Glavonjić Tamara Jojić & Pešić Ana Milanović & Petrović Marko D. & Tretiakova Tatiana N., 2019. "Residents’ Perceptions of Tourism Impact on Community in National Parks in Serbia," European Countryside, Sciendo, vol. 11(1), pages 124-142, March.
    13. Chen-Kuo Pai & Yumeng Liu & Sangguk Kang & Anna Dai, 2020. "The Role of Perceived Smart Tourism Technology Experience for Tourist Satisfaction, Happiness and Revisit Intention," Sustainability, MDPI, vol. 12(16), pages 1-14, August.
    14. Adalberto Santos-Júnior & Fernando Almeida-García & Paulo Morgado & Luiz Mendes-Filho, 2020. "Residents’ Quality of Life in Smart Tourism Destinations: A Theoretical Approach," Sustainability, MDPI, vol. 12(20), pages 1-24, October.
    15. Dunja Demirović Bajrami & Adriana Radosavac & Marija Cimbaljević & Tatiana N. Tretiakova & Yulia A. Syromiatnikova, 2020. "Determinants of Residents’ Support for Sustainable Tourism Development: Implications for Rural Communities," Sustainability, MDPI, vol. 12(22), pages 1-16, November.
    16. Zuo, Bing & Gursoy, Dogan & Wall, Geoffrey, 2017. "Residents’ support for red tourism in China: The moderating effect of central government," Annals of Tourism Research, Elsevier, vol. 64(C), pages 51-63.
    17. Esteban Pérez-Calderón & Jorge Manuel Prieto-Ballester & Vanessa Miguel-Barrado & Patricia Milanés-Montero, 2020. "Perception of Sustainability of Spanish National Parks: Public Use, Tourism and Rural Development," Sustainability, MDPI, vol. 12(4), pages 1-14, February.
    18. Nikolaos TZIORAS, 2018. "The Role of Environmental Management in Tourism Marketing Development as a Means of Destination Promotion," Expert Journal of Marketing, Sprint Investify, vol. 6(2), pages 65-73.
    19. Chi, Christina Geng-qing & Cai, Ruiying & Li, Yongfen, 2017. "Factors influencing residents’ subjective well-being at World Heritage Sites," Tourism Management, Elsevier, vol. 63(C), pages 209-222.
    20. Sajad Ebrahimi Meimand & Zainab Khalifah & Edmundas Kazimieras Zavadskas & Abbas Mardani & Amir Abbas Najafipour & Ungku Norulkamar Ungku Ahmad, 2017. "Residents’ Attitude toward Tourism Development: A Sociocultural Perspective," Sustainability, MDPI, vol. 9(7), pages 1-29, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:10:y:2018:i:6:p:1852-:d:150348. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.