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Digital Maturity and Its Measurement of General Practitioners: A Scoping Review

Author

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  • Timo Neunaber

    (Health Informatics, Faculty of Health/School of Medicine, Witten/Herdecke University, 58455 Witten, Germany)

  • Sven Meister

    (Health Informatics, Faculty of Health/School of Medicine, Witten/Herdecke University, 58455 Witten, Germany
    Department Healthcare, Fraunhofer Institute for Software and Systems Engineering, 44227 Dortmund, Germany)

Abstract

The work of general practitioners (GPs) is increasingly characterized by digitalization. Their progress in digitalization can be described by the concept of digital maturity and measured using maturity models. The aim of this scoping review is to provide an overview of the state of research on digital maturity and its measurement in primary care, specifically for GPs. The scoping review was conducted according to Arksey and O’Malley, considering the reporting scheme for PRISMA-ScR. For the literature search, we used PubMed and Google Scholar as the main sources of information. A total of 24 international, mostly Anglo-American studies, were identified. The understanding of digital maturity varied widely. In most studies, it was understood in a highly technical way and associated with the adoption of electronic medical records. More recent, but mostly unpublished, studies have attempted to capture overall digital maturity. So far, the understanding of digital maturity of GPs is still very diffuse—the research literature is still in its infancy. Future research should therefore aim to explore the dimensions of digital maturity of GPs to be able to develop a consistent and validated model for measuring digital maturity.

Suggested Citation

  • Timo Neunaber & Sven Meister, 2023. "Digital Maturity and Its Measurement of General Practitioners: A Scoping Review," IJERPH, MDPI, vol. 20(5), pages 1-18, February.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:5:p:4377-:d:1084061
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    References listed on IDEAS

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    1. Neal R. Haddaway & Matthew J. Page & Chris C. Pritchard & Luke A. McGuinness, 2022. "PRISMA2020: An R package and Shiny app for producing PRISMA 2020‐compliant flow diagrams, with interactivity for optimised digital transparency and Open Synthesis," Campbell Systematic Reviews, John Wiley & Sons, vol. 18(2), June.
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    1. Robert Wolny & Jakub Kol & Agata Stolecka-Makowska & Grzegorz Szojda, 2025. "Digital Consumer Behavior in Poland and Its Environmental Impact Within the Framework of Sustainability," Sustainability, MDPI, vol. 17(10), pages 1-27, May.
    2. Ebrahim A. A. Ghaleb & P. D. D. Dominic & Narinderjit Singh Sawaran Singh & Gehad Mohammed Ahmed Naji, 2023. "Assessing the Big Data Adoption Readiness Role in Healthcare between Technology Impact Factors and Intention to Adopt Big Data," Sustainability, MDPI, vol. 15(15), pages 1-25, July.
    3. Daniel J. Caron & Vincent Nicolini, 2025. "Modèle de maturité numérique pour les établissements de santé au Québec," CIRANO Project Reports 2025rp-16, CIRANO.
    4. Nikola Kadoić & Teresa Monllau Jaques & Jaime Lacueva Rueda, 2024. "Measuring the Digital Maturity of Organisations in the People Care Sector," Sustainability, MDPI, vol. 16(20), pages 1-28, October.

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