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A Scoping Review on How to Make Hospitals Health Literate Healthcare Organizations

Author

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  • Patrizio Zanobini

    (Department of Health Sciences, University of Florence, Viale GB Morgagni 48, 50134 Florence, Italy)

  • Chiara Lorini

    (Department of Health Sciences, University of Florence, Viale GB Morgagni 48, 50134 Florence, Italy)

  • Alberto Baldasseroni

    (Tuscany Regional Centre for Occupational Injuries and Diseases (CeRIMP), Central Tuscany LHU, Via di San Salvi, 12, 50135 Florence, Italy)

  • Claudia Dellisanti

    (Department of Epidemiology, Regional Health Agency of Tuscany, Via Pietro Dazzi, 1, 50141 Florence, Italy)

  • Guglielmo Bonaccorsi

    (Department of Health Sciences, University of Florence, Viale GB Morgagni 48, 50134 Florence, Italy)

Abstract

The concept of health literacy is increasingly being recognised as not just an individual trait, but also as a characteristic related to families, communities, and organisations providing health and social services. The aim of this study is to identify and describe, through a scoping review approach, the characteristics and the interventions that make a hospital a health literate health care organisation (HLHO), in order to develop an integrated conceptual model. We followed Arksey and O’Malley’s five-stage scoping review framework, refined with the Joanna Briggs Institute methodology, to identify the research questions, identify relevant studies, select studies, chart the data, and collate and summarize the data. Of the 1532 titles and abstracts screened, 106 were included. Few studies have explored the effect of environmental support on health professionals, and few outcomes related to staff satisfaction/perception of helpfulness have been reported. The most common types of interventions and outcomes were related to the patients. The logical framework developed can be an effective tool to define and understand priorities and related consequences, thereby helping researchers and policymakers to have a wider vision and a more homogeneous approach to health literacy and its use and promotion in healthcare organizations.

Suggested Citation

  • Patrizio Zanobini & Chiara Lorini & Alberto Baldasseroni & Claudia Dellisanti & Guglielmo Bonaccorsi, 2020. "A Scoping Review on How to Make Hospitals Health Literate Healthcare Organizations," IJERPH, MDPI, vol. 17(3), pages 1-16, February.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:3:p:1036-:d:317368
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    References listed on IDEAS

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    1. Nutbeam, Don, 2008. "The evolving concept of health literacy," Social Science & Medicine, Elsevier, vol. 67(12), pages 2072-2078, December.
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    1. Kati Hiltrop & Nina Hiebel & Franziska Geiser & Milena Kriegsmann-Rabe & Nikoloz Gambashidze & Eva Morawa & Yesim Erim & Kerstin Weidner & Christian Albus & Nicole Ernstmann, 2021. "Measuring COVID-19 Related Health Literacy in Healthcare Professionals—Psychometric Evaluation of the HL-COV-HP Instrument," IJERPH, MDPI, vol. 18(22), pages 1-10, November.
    2. Tetine Sentell & Sandra Vamos & Orkan Okan, 2020. "Interdisciplinary Perspectives on Health Literacy Research Around the World: More Important Than Ever in a Time of COVID-19," IJERPH, MDPI, vol. 17(9), pages 1-13, April.
    3. Marise S. Kaper & Jane Sixsmith & Sijmen A. Reijneveld & Andrea F. de Winter, 2021. "Outcomes and Critical Factors for Successful Implementation of Organizational Health Literacy Interventions: A Scoping Review," IJERPH, MDPI, vol. 18(22), pages 1-21, November.
    4. Katharina Rathmann & Theres Vockert & Lorena Denise Wetzel & Judith Lutz & Kevin Dadaczynski, 2020. "Organizational Health Literacy in Facilities for People with Disabilities: First Results of an Explorative Qualitative and Quantitative Study," IJERPH, MDPI, vol. 17(8), pages 1-29, April.
    5. Guglielmo Bonaccorsi & Anna Romiti & Francesca Ierardi & Maddalena Innocenti & Marco Del Riccio & Silvia Frandi & Letizia Bachini & Patrizio Zanobini & Fabrizio Gemmi & Chiara Lorini, 2020. "Health-Literate Healthcare Organizations and Quality of Care in Hospitals: A Cross-Sectional Study Conducted in Tuscany," IJERPH, MDPI, vol. 17(7), pages 1-16, April.
    6. Johanna Sophie Lubasch & Mona Voigt-Barbarowicz & Nicole Ernstmann & Christoph Kowalski & Anna Levke Brütt & Lena Ansmann, 2021. "Organizational Health Literacy in a Hospital—Insights on the Patients’ Perspective," IJERPH, MDPI, vol. 18(23), pages 1-14, November.

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