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Managing the Strategic Transformation of Higher Education through Artificial Intelligence

Author

Listed:
  • Babu George

    (School of Business, Alcorn State University, Lorman, MS 39096, USA)

  • Ontario Wooden

    (University College Division of Academic and Student Affairs, North Carolina State University, Raleigh, NC 27695, USA)

Abstract

Considering the rapid advancements in artificial intelligence (AI) and their potential implications for the higher education sector, this article seeks to critically evaluate the strategic adoption of AI in the framework of “smart universities”. We envisage these innovative institutions as the imminent evolution in higher education, harnessing AI and quantum technologies to reshape academic and administrative processes. The core presumption is that through such integration, universities can achieve personalized learning trajectories, enhanced accessibility, economic efficiency, and a boost in overall operational performance. However, venturing into this new educational paradigm necessitates a thorough exploration of potential pitfalls, including questions surrounding educational quality, potential job losses, risks of bias, privacy breaches, and safety concerns. Our primary objective is to offer a balanced assessment to aid stakeholders in making informed strategic decisions about endorsing and advancing the smart university model. A pivotal factor in this discourse is the acceptance of qualifications from AI-enriched institutions by employers, a variable that may drastically redefine the education sector’s trajectory. Within the context of a comprehensive analysis of its broader societal impact, this article also delves into the ramifications of AI-driven innovations for historically Black colleges and universities (HBCUs).

Suggested Citation

  • Babu George & Ontario Wooden, 2023. "Managing the Strategic Transformation of Higher Education through Artificial Intelligence," Administrative Sciences, MDPI, vol. 13(9), pages 1-20, August.
    • Handle: RePEc:gam:jadmsc:v:13:y:2023:i:9:p:196-:d:1228368
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    Citations

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    Cited by:

    1. Leyli Nouraei Yeganeh & Nicole Scarlett Fenty & Yu Chen & Amber Simpson & Mohsen Hatami, 2025. "The Future of Education: A Multi-Layered Metaverse Classroom Model for Immersive and Inclusive Learning," Future Internet, MDPI, vol. 17(2), pages 1-55, February.
    2. Faith Tinonetsana & Priscilla Musariwa & Elvis Madondo, 2024. "Integrating AI for environmental sustainability in medium to large corporations a case study of South Africa," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 6(6), pages 15-21, December.
    3. Ritesh Chugh, 2026. "The sustainability paradox: rethinking digital technologies in education for a sustainable future," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 13(1), pages 1-8, December.
    4. Sebastián Rinaldi & Daiana Sotelo, 2024. "Algunas razones (poderosas) para incorporar las inteligencias artificiales a la enseñanza universitaria," CEMA Working Papers: Serie Documentos de Trabajo. 881, Universidad del CEMA.
    5. Yue Zhou & Fei Huang, 2025. "RETRACTED ARTICLE: Navigating Knowledge Dynamics: Algorithmic Music Recombination, Deep Learning, Blockchain, Economic Knowledge, and Copyright Challenges," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(2), pages 5884-5908, June.
    6. Shahid Mehmood & Tuba Ghani & Laraib Naseer & Tariq Mehmood, 2026. "Unlocking innovation: the role of self-sacrificial leadership in bridging knowledge behaviors and AI-driven job satisfaction," Future Business Journal, Springer, vol. 12(1), pages 1-17, December.
    7. Fathi M. Abunaser & Mohamed Mostafa Mohamed Hamd & Asma Mubarak Nasser Bani-Oraba & Omer Hamed & Maen Qasem Mohamad Alshiyab & Zubaida Shebani, 2025. "Dynamic Capabilities of University Administration and Their Impact on Student Awareness of Artificial Intelligence Tools," Sustainability, MDPI, vol. 17(15), pages 1-25, August.
    8. Mandlenkosi Richard MPHATHENI & Sphamandla Lindani NKOSI, 2025. "Artificial Intelligence as a Tool for Promoting Quality Higher Education: Balancing Innovation and Pedagogical Challenges," Social Sciences and Education Research Review, Department of Communication, Journalism and Education Sciences, University of Craiova, vol. 12(1), pages 55-59, July.
    9. Wadim Strielkowski & Veronika Grebennikova & Alexander Lisovskiy & Guzalbegim Rakhimova & Tatiana Vasileva, 2025. "AI‐driven adaptive learning for sustainable educational transformation," Sustainable Development, John Wiley & Sons, Ltd., vol. 33(2), pages 1921-1947, April.
    10. José Carlos Vázquez-Parra & Carolina Henao-Rodríguez & Jenny Paola Lis-Gutiérrez & Sergio Palomino-Gámez, 2024. "Importance of University Students’ Perception of Adoption and Training in Artificial Intelligence Tools," Societies, MDPI, vol. 14(8), pages 1-18, August.
    11. Babu George & Anupama Peter Mattathil, 2025. "Empowering African American Tourism Entrepreneurs with Generative AI: Bridging Innovation and Cultural Heritage," Societies, MDPI, vol. 15(2), pages 1-19, February.
    12. Aya Sehmani & Sara Yassine, 2025. "Evolution of Entrepreneurship education research through bibliometric analysis," Post-Print hal-05270676, HAL.
    13. repec:bdu:ojjhrl:v:10:y:2025:i:1:p:46-79:id:3321 is not listed on IDEAS
    14. Lichen Zhang & Haihong Jiang & Liyan Liu & Yanli Ma, 2025. "Artificial Intelligence Empowering Higher Education: Exploration of Teaching Mode Innovation and Quality," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(3s), pages 6302-6310, August.
    15. Norazlinda Hj Mohammad & Norena Abd Karim Zamri & Mastura Roni & Siti Nur Izyandiyana Ab Hadi & Siti Fairuz Nurr Sadikan & Sulaiman Mahzan, 2025. "Navigating AI Ethics in Malaysian Universities: Addressing Privacy, Integrity, and Bias," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 2451-2465, January.
    16. Cai Li & Sheikh Farhan Ashraf & Saba Amin & Muhammad Nabeel Safdar, 2023. "Consequence of Resistance to Change on AI Readiness: Mediating–Moderating Role of Task-oriented Leadership and High-Performance Work System in the Hospitality Sector," SAGE Open, , vol. 13(4), pages 21582440231, December.
    17. Christine Malin & Cordula Kupfer & Jürgen Fleiß & Bettina Kubicek & Stefan Thalmann, 2023. "In the AI of the Beholder—A Qualitative Study of HR Professionals’ Beliefs about AI-Based Chatbots and Decision Support in Candidate Pre-Selection," Administrative Sciences, MDPI, vol. 13(11), pages 1-19, October.
    18. Sankar Thambireddy & Venkata Ramana Reddy Bussu & Arunkumar Pasumarthi, 2025. "Leveraging Sap Joule AI for Autonomous Business Process Optimization In 2025," Journal of Artificial Intelligence General science (JAIGS) ISSN:3006-4023, Open Knowledge, vol. 8(1), pages 241-257.
    19. Yanglin Li & Yuezheng Yang & Shuyao Shi & Bin Wang & Guangquan Chen, 2024. "RETRACTED ARTICLE: Seniors’ Knowledge-Based Digital Marginalization in the Era of Information Technology Advancements," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 12622-12650, September.

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