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Balanced scorecard for sustainable supply chains: design and development guidelines

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  • Hendrik Reefke
  • Mattia Trocchi

Abstract

Purpose - – Supply chains (SCs) are integral to the globalized economy and offer many business opportunities but can also lead to unintended social and environmental impacts. Accurate performance assessments are crucial for SC control and are also a cornerstone for sustainable development. Hence, procedural, technological, and operational support is needed to facilitate a balanced approach to performance measurement for sustainable SCs. Design/methodology/approach - – The paper combines concepts derived from literature on performance measurement in SCs and sustainability with the balanced scorecard (BSC). Synthesis of these related approaches leads to the proposal of a customized scorecard design and development processes which are further elaborated through illustrations and practical examples. Findings - – A scorecard design customized for sustainable SCs is proposed along with development and implementation processes. Research limitations/implications - – The organization and synthesis of related performance measurement approaches advances the theoretical understanding of how a BSC can be operationalized in sustainable SCs. Research opportunities are derived based on the presented findings. The results are limited due to their mainly conceptual development. Practical implications - – The BSC is illustrated by practical examples in an attempt to demonstrate the feasibility and practical value of the conceptual approach. Originality/value - – The field of sustainable supply chain management continues to be beset by little guidance in terms of principles and applicable tools for performance assessment. The paper provides structure in this regard, integrates concepts central to the performance of sustainable SCs, and supports the practical application of a BSC approach.

Suggested Citation

  • Hendrik Reefke & Mattia Trocchi, 2013. "Balanced scorecard for sustainable supply chains: design and development guidelines," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 62(8), pages 805-826, October.
    • Handle: RePEc:eme:ijppmp:v:62:y:2013:i:8:p:805-826
    DOI: 10.1108/IJPPM-02-2013-0029
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    Citations

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    Cited by:

    1. Sebastjan Lazar & Dorota Klimecka-Tatar & Matevz Obrecht, 2021. "Sustainability Orientation and Focus in Logistics and Supply Chains," Sustainability, MDPI, vol. 13(6), pages 1-20, March.
    2. Fabio De Felice & Antonella Petrillo & Claudio Autorino, 2015. "Development of a Framework for Sustainable Outsourcing: Analytic Balanced Scorecard Method (A-BSC)," Sustainability, MDPI, vol. 7(7), pages 1-21, June.
    3. Adilson Carlos Yoshikuni & José Eduardo R. Favaretto & Alberto Luiz Albertin & Fernando de Souza Meirelles, 2018. "The Influences of Strategic Information Systems on the Relationship between Innovation and Organizational Performance," Brazilian Business Review, Fucape Business School, vol. 15(5), pages 444-459, September.
    4. Eko Budi Leksono & Suparno Suparno & Iwan Vanany, 2019. "Integration of a Balanced Scorecard, DEMATEL, and ANP for Measuring the Performance of a Sustainable Healthcare Supply Chain," Sustainability, MDPI, vol. 11(13), pages 1, July.
    5. Blanka Tundys & Tomasz Wiśniewski, 2018. "The Selected Method and Tools for Performance Measurement in the Green Supply Chain—Survey Analysis in Poland," Sustainability, MDPI, vol. 10(2), pages 1-26, February.
    6. S. Sapukotanage & B.N.F. Warnakulasuriya & S.T.W.S. Yapa, 2018. "Outcomes of Sustainable Practices: A Triple Bottom Line Approach to Evaluating Sustainable Performance of Manufacturing Firms in a Developing Nation in South Asia," International Business Research, Canadian Center of Science and Education, vol. 11(12), pages 89-104, December.
    7. Chiara Mio & Antonio Costantini & Silvia Panfilo, 2022. "Performance measurement tools for sustainable business: A systematic literature review on the sustainability balanced scorecard use," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(2), pages 367-384, March.
    8. Anatoliy Alabugin & Sergei Aliukov & Tatyana Khudyakova, 2022. "Models and Methods of Formation of the Foresight-Controlling Mechanism," Sustainability, MDPI, vol. 14(16), pages 1-24, August.
    9. Reefke, Hendrik & Sundaram, David, 2017. "Key themes and research opportunities in sustainable supply chain management – identification and evaluation," Omega, Elsevier, vol. 66(PB), pages 195-211.
    10. Burritt, Roger & Schaltegger, Stefan, 2014. "Accounting towards sustainability in production and supply chains," The British Accounting Review, Elsevier, vol. 46(4), pages 327-343.
    11. Mai, Nhat Chi, 2021. "Determinants of successful adoption of the Balanced Scorecard in Vietnamese small and medium-sized enterprises," OSF Preprints 5hx2r, Center for Open Science.
    12. De, Debashree & Chowdhury, Soumyadeb & Dey, Prasanta Kumar & Ghosh, Sadhan Kumar, 2020. "Impact of Lean and Sustainability Oriented Innovation on Sustainability Performance of Small and Medium Sized Enterprises: A Data Envelopment Analysis-based framework," International Journal of Production Economics, Elsevier, vol. 219(C), pages 416-430.
    13. María-José Verdecho & Faustino Alarcón-Valero & David Pérez-Perales & Juan-José Alfaro-Saiz & Raúl Rodríguez-Rodríguez, 2021. "A methodology to select suppliers to increase sustainability within supply chains," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 29(4), pages 1231-1251, December.
    14. Ali Intezari, 2015. "Integrating Wisdom and Sustainability: Dealing with Instability," Business Strategy and the Environment, Wiley Blackwell, vol. 24(7), pages 617-627, November.

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