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Social creation networks for designing low income interfaces in programmable thermostats

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  • Ponce, Pedro
  • Peffer, Therese
  • Molina, Arturo
  • Barcena, Sergio

Abstract

The user interface serves as a critical contact point between electronic devices and end-users. They aim to increase usability and optimize communicative relations between humans and machines. In this regard, theories related to human-computer interaction (HCI) stress the importance of interface design methods that consider needs, expectations, and requirements of end-users. In this paper, we propose a design methodology of a programmable interface for low-income household thermostats based on product social creation through “personas,” scenarios, and usability heuristics. As traditional market research methods used to design interfaces are inherently expensive and time-consuming, we propose a web-based design model based on the extraction and analysis of Facebook public profiles. We consider that by using Facebook profiles, the most essential interface-related needs, such as simplicity and interactivity, can be addressed in a more efficient, complete, and realistic manner comparing with the traditional product design methods. Finally, we present a mock interface and a 3D model as a way to validate the proposed design methodology based on the usability analysis.

Suggested Citation

  • Ponce, Pedro & Peffer, Therese & Molina, Arturo & Barcena, Sergio, 2020. "Social creation networks for designing low income interfaces in programmable thermostats," Technology in Society, Elsevier, vol. 62(C).
    • Handle: RePEc:eee:teinso:v:62:y:2020:i:c:s0160791x18302628
    DOI: 10.1016/j.techsoc.2020.101299
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    References listed on IDEAS

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    7. Gabrielle Berman & James Powell & Manuel Garcia Herranz & UNICEF Office of Research - Innocenti, 2018. "Ethical Considerations When Using Social Media for Evidence Generation," Papers inores968, Innocenti Research Briefs.
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    Cited by:

    1. Juana Isabel Méndez & Adán Medina & Pedro Ponce & Therese Peffer & Alan Meier & Arturo Molina, 2022. "Evolving Gamified Smart Communities in Mexico to Save Energy in Communities through Intelligent Interfaces," Energies, MDPI, vol. 15(15), pages 1-29, July.
    2. Huang, Zhao & Mou, Jian, 2021. "Gender differences in user perception of usability and performance of online travel agency websites," Technology in Society, Elsevier, vol. 66(C).

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