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An investigation of resource-based and institutional theoretic factors in technology adoption for operations and supply chain management


  • Zhang, Cheng
  • Dhaliwal, Jasbir


There has been inadequate research to date that examined the in-depth processes by which firms adopt technology for operations and supply chain management or critical factors that may influence the operational value firms gain from information technology (IT)-enabled supply chain management. Exploring these questions can contribute knowledge to the field of operations management: how firms can employ their IT capabilities for operations and supply chain management, the impact of competitive and institutional environments on IT-based operations strategy; the relationships between IT-enabled supply chain practices and operations performance. This paper addresses these aspects by examining the factors affecting Chinese firms' adoption of IT-enabled supply chain operations and the benefits they achieve, by drawing from and integrating the resource-based and institutional theoretic perspectives. It identifies key organizational and institutional factors that influence firms' technology adoption for supply chain management. Results show that firms can benefit by incorporating the technology within their internal operations processes and by using the technology externally with partners in their supply chain trading community. The results provide evidence that firms' IT engagement for operations and supply chain management is significantly influenced by institutional factors. Association analysis was conducted to understand the potential influence of external diffusion on internal assimilation. The result supports the theoretical claim. Building on the existing literature, this study demonstrates how resource-based theory and institutional theory can provide a solid theoretical backbone for practitioners, researchers, and policy makers in efforts pertaining to technology adoption for operational supply chain excellence.

Suggested Citation

  • Zhang, Cheng & Dhaliwal, Jasbir, 2009. "An investigation of resource-based and institutional theoretic factors in technology adoption for operations and supply chain management," International Journal of Production Economics, Elsevier, vol. 120(1), pages 252-269, July.
  • Handle: RePEc:eee:proeco:v:120:y:2009:i:1:p:252-269

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    References listed on IDEAS

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    7. Manecke, Nicola & Schoensleben, Paul, 2004. "Cost and benefit of Internet-based support of business processes," International Journal of Production Economics, Elsevier, vol. 87(3), pages 213-229, February.
    8. Kevin Zhu & Kenneth L. Kraemer & Sean Xu, 2006. "The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business," Management Science, INFORMS, vol. 52(10), pages 1557-1576, October.
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    1. repec:eee:proeco:v:190:y:2017:i:c:p:80-87 is not listed on IDEAS
    2. Bustinza, O.F. & Arias-Aranda, D. & Gutierrez-Gutierrez, L., 2010. "Outsourcing, competitive capabilities and performance: an empirical study in service firms," International Journal of Production Economics, Elsevier, vol. 126(2), pages 276-288, August.
    3. Lo, Chris K.Y. & Yeung, Andy C.L. & Edwin Cheng, T.C., 2011. "Meta-standards, financial performance and senior executive compensation in China: An institutional perspective," International Journal of Production Economics, Elsevier, vol. 129(1), pages 119-126, January.
    4. Han, Jeong Hugh & Wang, Yingli & Naim, Mohamed, 2017. "Reconceptualization of information technology flexibility for supply chain management: An empirical study," International Journal of Production Economics, Elsevier, vol. 187(C), pages 196-215.
    5. Jin, Yan & Vonderembse, Mark & Ragu-Nathan, T.S. & Smith, Joy Turnheim, 2014. "Exploring relationships among IT-enabled sharing capability, supply chain flexibility, and competitive performance," International Journal of Production Economics, Elsevier, vol. 153(C), pages 24-34.
    6. Narasimhaiah Gorla & Ananth Chiravuri & Ravi Chinta, 0. "Business-to-business e-commerce adoption: An empirical investigation of business factors," Information Systems Frontiers, Springer, vol. 0, pages 1-23.
    7. Alina-Cristina BACEA & Anca BORZA, 2015. "Outsourcing: Why And Why Not?," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 9(1), pages 13-20, November.
    8. Khaled Saleh Al Omoush & Raed M. Al-Qirem & Zaid M. Al Hawatmah, 0. "The degree of e-business entrepreneurship and long-term sustainability: an institutional perspective," Information Systems and e-Business Management, Springer, vol. 0, pages 1-28.
    9. repec:spr:infosf:v:19:y:2017:i:3:d:10.1007_s10796-015-9616-8 is not listed on IDEAS
    10. Gmelin, Harald & Seuring, Stefan, 2014. "Achieving sustainable new product development by integrating product life-cycle management capabilities," International Journal of Production Economics, Elsevier, vol. 154(C), pages 166-177.
    11. Heyder, Matthias & Theuvsen, Ludwig & Hollmann-Hespos, Thorsten, 2012. "Investments in tracking and tracing systems in the food industry: A PLS analysis," Food Policy, Elsevier, vol. 37(1), pages 102-113.
    12. repec:spr:infsem:v:16:y:2018:i:1:d:10.1007_s10257-017-0340-4 is not listed on IDEAS
    13. Subramanian, Nachiappan & Gunasekaran, Angappa & Gao, Yanan, 2016. "Innovative service satisfaction and customer promotion behaviour in the Chinese budget hotel: an empirical study," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 201-210.
    14. Schoenherr, Tobias, 2012. "The role of environmental management in sustainable business development: A multi-country investigation," International Journal of Production Economics, Elsevier, vol. 140(1), pages 116-128.
    15. Huo, Baofeng & Han, Zhaojun & Zhao, Xiande & Zhou, Honggeng & Wood, Craig H. & Zhai, Xin, 2013. "The impact of institutional pressures on supplier integration and financial performance: Evidence from China," International Journal of Production Economics, Elsevier, vol. 146(1), pages 82-94.


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