IDEAS home Printed from https://ideas.repec.org/a/eee/proeco/v118y2009i1p72-81.html
   My bibliography  Save this article

The effects of integrating management judgement into intermittent demand forecasts

Author

Listed:
  • Syntetos, Aris A.
  • Nikolopoulos, Konstantinos
  • Boylan, John E.
  • Fildes, Robert
  • Goodwin, Paul

Abstract

Empirical research suggests that quantitatively derived forecasts are very frequently judgementally adjusted. Nevertheless, little work has been conducted to evaluate the performance of these judgemental adjustments in a practical demand/sales context. In addition, the relevant analysis does not distinguish between slow and fast moving items. Currently, there are neither conceptual developments nor empirical evidence on the issue of integrating judgements and statistical forecasts for slow/intermittent demand items. Moreover, no results have ever been reported on the stock control implications of these human judgements. Our work analyses monthly intermittent demand forecasts for the UK branch of a major international pharmaceutical company. The company relies upon a commercially available statistical forecasting system to produce forecasts that are subsequently judgementally adjusted based on marketing intelligence gathered by the company forecasters. The benefits of the intervention are evaluated by comparing the actual sales to system and final forecasts using both forecast accuracy and inventory control (accuracy implication) metrics. Our study allows insights to be gained on potential improvements to intermittent demand forecasting processes and, subsequently, the design effectiveness of forecasting support systems.

Suggested Citation

  • Syntetos, Aris A. & Nikolopoulos, Konstantinos & Boylan, John E. & Fildes, Robert & Goodwin, Paul, 2009. "The effects of integrating management judgement into intermittent demand forecasts," International Journal of Production Economics, Elsevier, vol. 118(1), pages 72-81, March.
  • Handle: RePEc:eee:proeco:v:118:y:2009:i:1:p:72-81
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0925-5273(08)00249-1
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Klassen, Robert D. & Flores, Benito E., 2001. "Forecasting practices of Canadian firms: Survey results and comparisons," International Journal of Production Economics, Elsevier, vol. 70(2), pages 163-174, March.
    2. Donna F. Davis & John T. Mentzer & Teresa M. Mccarthy & Susan L. Golicic, 2006. "The evolution of sales forecasting management: a 20-year longitudinal study of forecasting practices," Journal of Forecasting, John Wiley & Sons, Ltd., vol. 25(5), pages 303-324.
    3. Syntetos, Aris A. & Boylan, John E., 2005. "The accuracy of intermittent demand estimates," International Journal of Forecasting, Elsevier, vol. 21(2), pages 303-314.
    4. De Gooijer, Jan G. & Hyndman, Rob J., 2006. "25 years of time series forecasting," International Journal of Forecasting, Elsevier, vol. 22(3), pages 443-473.
    5. O'Connor, Marcus & Remus, William & Griggs, Ken, 1993. "Judgemental forecasting in times of change," International Journal of Forecasting, Elsevier, vol. 9(2), pages 163-172, August.
    6. Goodwin, Paul & Fildes, Robert & Lawrence, Michael & Nikolopoulos, Konstantinos, 2007. "The process of using a forecasting support system," International Journal of Forecasting, Elsevier, vol. 23(3), pages 391-404.
    7. Rob J. Hyndman, 2006. "Another Look at Forecast Accuracy Metrics for Intermittent Demand," Foresight: The International Journal of Applied Forecasting, International Institute of Forecasters, issue 4, pages 43-46, June.
    8. Strijbosch, L.W.G. & Moors, J.J.A., 2006. "Modified normal demand distributions in (R, S)-inventory control," European Journal of Operational Research, Elsevier, vol. 172(1), pages 201-212, July.
    9. Strijbosch, L. W. G. & Moors, J. J. A., 2005. "The impact of unknown demand parameters on (R,S)-inventory control performance," European Journal of Operational Research, Elsevier, vol. 162(3), pages 805-815, May.
    10. Syntetos, Aris A. & Boylan, John E., 2006. "On the stock control performance of intermittent demand estimators," International Journal of Production Economics, Elsevier, vol. 103(1), pages 36-47, September.
    11. Willemain, Thomas R. & Smart, Charles N. & Schwarz, Henry F., 2004. "A new approach to forecasting intermittent demand for service parts inventories," International Journal of Forecasting, Elsevier, vol. 20(3), pages 375-387.
    Full references (including those not matched with items on IDEAS)

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:118:y:2009:i:1:p:72-81. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu). General contact details of provider: http://www.elsevier.com/locate/ijpe .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.