IDEAS home Printed from https://ideas.repec.org/a/eee/lauspo/v75y2018icp166-179.html
   My bibliography  Save this article

Collaborative approach for tourism conflict management: A Portuguese case study

Author

Listed:
  • Almeida, Joana
  • Costa, Carlos
  • Nunes da Silva, Fernando

Abstract

Land use planning and tourism development perspectives often lead to the emergence of conflicts and, it is fairly common that the final results are not satisfactory to anyone. Although the collaborative approach seems to be a good strategy to manage those conflicts, there are some important barriers that prevent the effective application of this method. This paper, resulting from a larger research, focuses on the analysis of the viability of a collaborative approach to managing conflicts between tourism development and the land use and natural values conservation (the tourism versus territory conflicts). Two research questions are presented: (R1) What are the barriers hampering the development of a collaborative approach to manage the tourism vs. territory conflicts? and (R2) How to collaboratively manage conflicts between tourism and territory? A case study is presented: the Troia-Melides Coast (Portugal), a coastal area, with high natural value, currently under pressure from urban and touristic developers. Over the course of the study, a face-to-face interview was conducted with 26 stakeholders. Proceeding from the theoretical background on collaboration barriers and collaborative models, the conditions to collaboratively manage the tourism vs. territory conflict in the Portuguese context are identified. It can be concluded that the key-factors in the development of a collaborative approach to conflict management in this case of situations are: the collaboration process preparation, communication, trust building, empowerment and the collaborative leadership.

Suggested Citation

  • Almeida, Joana & Costa, Carlos & Nunes da Silva, Fernando, 2018. "Collaborative approach for tourism conflict management: A Portuguese case study," Land Use Policy, Elsevier, vol. 75(C), pages 166-179.
    • Handle: RePEc:eee:lauspo:v:75:y:2018:i:c:p:166-179
    DOI: 10.1016/j.landusepol.2018.03.034
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0264837716311206
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.landusepol.2018.03.034?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Dianne Dredge, 2015. "Tourism and Governance," CSR, Sustainability, Ethics & Governance, in: Gianna Moscardo & Pierre Benckendorff (ed.), Education for Sustainability in Tourism, edition 1, chapter 0, pages 75-90, Springer.
    2. Chris Huxham, 2003. "Theorizing collaboration practice," Public Management Review, Taylor & Francis Journals, vol. 5(3), pages 401-423, September.
    3. Wong, Emma P.Y. & Mistilis, Nina & Dwyer, Larry, 2011. "A framework for analyzing intergovernmental collaboration – The case of ASEAN tourism," Tourism Management, Elsevier, vol. 32(2), pages 367-376.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Stacchini, Annalisa & Guizzardi, Andrea & Mariotti, Alessia, 2022. "Smoothing down arbitrariness in planning: From SWOT to participatory decision making," Land Use Policy, Elsevier, vol. 119(C).
    2. Huanhuan Hua & Amare Wondirad, 2020. "Tourism Network in Urban Agglomerated Destinations: Implications for Sustainable Tourism Destination Development through a Critical Literature Review," Sustainability, MDPI, vol. 13(1), pages 1-16, December.
    3. Graziano, Marcello & Alexander, Karen A. & McGrane, Scott J. & Allan, Grant J. & Lema, Evangelia, 2022. "The many sizes and characters of the Blue Economy," Ecological Economics, Elsevier, vol. 196(C).
    4. Palazzo, Maria & Vollero, Agostino & Vitale, Pierluigi & Siano, Alfonso, 2021. "Urban and rural destinations on Instagram: Exploring the influencers’ role in #sustainabletourism," Land Use Policy, Elsevier, vol. 100(C).
    5. Rêgo, Carmo Sousa & Almeida, Joana, 2022. "A framework to analyse conflicts between residents and tourists: The case of a historic neighbourhood in Lisbon, Portugal," Land Use Policy, Elsevier, vol. 114(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Anders Melander & Tomas Mullern & David Anderssson & Fredrik Elgh & Malin Löfving, 2022. "Bridging the Knowledge Gap in Collaborative Research—in Dialogues We Trust," Systemic Practice and Action Research, Springer, vol. 35(5), pages 655-677, October.
    2. Sonal Shree & Yogesh Brahmankar & Ardhendu Shekhar Singh, 2020. "Inmates as Labour Pool: A Case of Inter-organizational Collaboration," South Asian Journal of Business and Management Cases, , vol. 9(2), pages 259-272, August.
    3. McNamara Madeleine W., 2011. "Processes of Cross-Sector Collaboration: A Case Study of the Virginia Coastal Zone Management Program," Nonprofit Policy Forum, De Gruyter, vol. 2(2), pages 1-22, November.
    4. J. Rommel & J. Christiaens, 2007. "Blocking and Accepting Steering from Ministers and Departments. Coping Strategies of Agencies in Flanders," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 07/431, Ghent University, Faculty of Economics and Business Administration.
    5. Maria Fjellfeldt, 2022. "Developing Long-Term Sustainable Collaborations between Welfare Providers That Support and Promote Child and Youth Mental Health in Sweden—A Qualitative Interview Study," IJERPH, MDPI, vol. 19(13), pages 1-13, June.
    6. Sangmin Kim, 2016. "The workings of collaborative governance: Evaluating collaborative community-building initiatives in Korea," Urban Studies, Urban Studies Journal Limited, vol. 53(16), pages 3547-3565, December.
    7. Kimberly Pugel & Amy Javernick-Will & Matthew Koschmann & Shawn Peabody & Karl Linden, 2020. "Adapting Collaborative Approaches for Service Provision to Low-Income Countries: Expert Panel Results," Sustainability, MDPI, vol. 12(7), pages 1-26, March.
    8. Budiarso & Utomo Sarjono Putro & Yos Sunitiyoso & Rachma Fitriati, 2022. "Constructing the collaborative Working Relationships in one of the Big Four Firms," Systemic Practice and Action Research, Springer, vol. 35(5), pages 679-709, October.
    9. Alex Burfitt & Stewart Macneill, 2008. "The Challenges of Pursuing Cluster Policy in the Congested State," International Journal of Urban and Regional Research, Wiley Blackwell, vol. 32(2), pages 492-505, June.
    10. Diana Kvasnová & Tomáš Gajdošík & Vanda Maráková, 2019. "Are Partnerships Enhancing Tourism Destination Competitiveness?," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 67(3), pages 811-821.
    11. Calidon Costa Conceição & Francisco Antonio Dos Anjos & Sara Joana Gadotti dos Anjos, 2019. "Power Relationship in the Governance of Regional Tourism Organizations in Brazil," Sustainability, MDPI, vol. 11(11), pages 1-15, May.
    12. Alexandru Ionut ROJA & Marian NÃSTASE, 2013. "Leveraging Organizational Capabilities through Collaboration and Collaborative Competitive Advantage," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(3), pages 359-366, July.
    13. Trinh, Vu Quang & Seetaram, Neelu, 2022. "Top-management compensation and survival likelihood: the case of tourism and leisure firms in the US," Annals of Tourism Research, Elsevier, vol. 92(C).
    14. Rucitarahma Ristiawan & Edward Huijbens & Karin Peters, 2023. "Projecting Development through Tourism: Patrimonial Governance in Indonesian Geoparks," Land, MDPI, vol. 12(1), pages 1-16, January.
    15. Kotiloglu, S. & Lappas, T. & Pelechrinis, K. & Repoussis, P.P., 2017. "Personalized multi-period tour recommendations," Tourism Management, Elsevier, vol. 62(C), pages 76-88.
    16. Fredrik Lindencrona & Solvig Ekblad & Runo Axelsson, 2009. "Modes of Interaction and Performance of Human Service Networks," Public Management Review, Taylor & Francis Journals, vol. 11(2), pages 191-215, March.
    17. Ki Woong Cho & Kyujin Jung, 2018. "From Collaborative to Hegemonic Water Resource Governance through Dualism and Jeong : Lessons Learned from the Daegu-Gumi Water Intake Source Conflict in Korea," Sustainability, MDPI, vol. 10(12), pages 1-18, November.
    18. Kate Broadhurst & Jennifer Ferreira & Nigel Berkeley, 2021. "Collaborative leadership and place-based development," Local Economy, London South Bank University, vol. 36(2), pages 149-163, March.
    19. Lise A. van Oortmerssen & Cees M.J. van Woerkum & Noelle Aarts, 2014. "The Visibility of Trust: Exploring the connection between trust and interaction in a Dutch collaborative governance boardroom," Public Management Review, Taylor & Francis Journals, vol. 16(5), pages 666-685, June.
    20. Natalia Restrepo & Salvador Anton Clavé, 2019. "Institutional Thickness and Regional Tourism Development: Lessons from Antioquia, Colombia," Sustainability, MDPI, vol. 11(9), pages 1-25, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:lauspo:v:75:y:2018:i:c:p:166-179. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Joice Jiang (email available below). General contact details of provider: https://www.journals.elsevier.com/land-use-policy .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.