Networking or not working: A model of social procrastination from communication
This paper provides an explanation for why many organizations are concerned with “e-mail overload” and implement policies to restrict the use of e-mail in the office. In a theoretical model we formalize the tradeoff between increased productivity from high priority communication and reduced productivity due to distractions caused by low priority e-mails. We consider employees with present-biased preferences as well as time consistent employees. All present-biased employees ex-ante are motivated to read only important e-mail, but in the interim some agents find the temptation to read all e-mail in their inbox too high, and as a result suffer from productivity losses. A unique aspect of this paper is the social nature of procrastination, which is a key to the e-mail overload phenomenon. In considering the firm’s policies to reduce the impact of e-mail overload we conclude that a firm is more likely to restrict e-mail in the case of employees with hyperbolic preferences than in the case of time-consistent employees.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Itoh, Hideshi, 1992. "Cooperation in Hierarchical Organizations: An Incentive Perspective," Journal of Law, Economics and Organization, Oxford University Press, vol. 8(2), pages 321-45, April.
- Ted O'Donoghue & Matthew Rabin, 2003.
"Addiction and Present-Biased Preferences,"
Game Theory and Information
- Oâ€™Donoghue, Ted & Rabin, Matthew, 2002. "Addiction and Present-Biased Preferences," Department of Economics, Working Paper Series qt3v86x53j, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
- O'Donoghue, Ted & Rabin, Matthew, 2002. "Addiction and Present-Biased Preferences," Working Papers 02-10, Cornell University, Center for Analytic Economics.
- Itoh, Hideshi, 1994. "Job design, delegation and cooperation: A principal-agent analysis," European Economic Review, Elsevier, vol. 38(3-4), pages 691-700, April.
- Van Zandt, Timothy, 2001.
"Information Overload in a Network of Targeted Communication,"
CEPR Discussion Papers
2836, C.E.P.R. Discussion Papers.
- Timothy Van Zandt, 2004. "Information Overload in a Network of Targeted Communication," RAND Journal of Economics, The RAND Corporation, vol. 35(3), pages 542-560, Autumn.
- Tymofiy Mylovanov & Patrick Schmitz, 2008.
"Task scheduling and moral hazard,"
Springer, vol. 37(2), pages 307-320, November.
- Loewenstein, George & Prelec, Drazen, 1992. "Anomalies in Intertemporal Choice: Evidence and an Interpretation," The Quarterly Journal of Economics, MIT Press, vol. 107(2), pages 573-97, May.
- Hemmer, Thomas, 1995. "On the interrelation between production technology, job design, and incentives," Journal of Accounting and Economics, Elsevier, vol. 19(2-3), pages 209-245, April.
- Laibson, David, 1997.
"Golden Eggs and Hyperbolic Discounting,"
The Quarterly Journal of Economics,
MIT Press, vol. 112(2), pages 443-77, May.
- Brocas, Isabelle & Carrillo, Juan D, 2001. " Rush and Procrastination under Hyperbolic Discounting and Interdependent Activities," Journal of Risk and Uncertainty, Springer, vol. 22(2), pages 141-64, March.
When requesting a correction, please mention this item's handle: RePEc:eee:jeborg:v:80:y:2011:i:3:p:574-585. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.