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Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand

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  • Koonmee, Kalayanee
  • Singhapakdi, Anusorn
  • Virakul, Busaya
  • Lee, Dong-Jin

Abstract

This research investigates the association between institutionalization of ethics, quality of work life (QWL), and employee job-related outcomes in the Thai work place. The data were collected by means of questionnaires mailed to human resource managers of 514 Thai companies listed on the Stock Exchange of Thailand. The response rate was 31.9%. Our survey results reveal a positive relationship between implicit form of ethics institutionalization and both lower-order and higher-order aspects of QWL. The results also indicate that the implicit form of ethics institutionalization and the two aspects of QWL have positive impacts on the three employee job-related outcomes: job satisfaction, organizational commitment, and team spirit. The research findings not only validate the research findings in the U.S. but also verify the importance of ethics institutionalization and QWL programs for business organizations in Thailand.

Suggested Citation

  • Koonmee, Kalayanee & Singhapakdi, Anusorn & Virakul, Busaya & Lee, Dong-Jin, 2010. "Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand," Journal of Business Research, Elsevier, vol. 63(1), pages 20-26, January.
    • Handle: RePEc:eee:jbrese:v:63:y:2010:i:1:p:20-26
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    References listed on IDEAS

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    Cited by:

    1. Sean Valentine & Seong-Hyun Nam & David Hollingworth & Callie Hall, 2014. "Ethical Context and Ethical Decision Making: Examination of an Alternative Statistical Approach for Identifying Variable Relationships," Journal of Business Ethics, Springer, vol. 124(3), pages 509-526, October.
    2. Lam D. Nguyen & Quan H. M. Tran, 2018. "Working Adults and Personal Business Ethics in South East Asia: a Comparative Study in Thailand and Vietnam," Public Organization Review, Springer, vol. 18(2), pages 159-174, June.
    3. Muhammad Farrukh & Sonia Butt & Shaheen Mansori, 2015. "Innovation capability: The role of Islamic work ethics," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 5(7), pages 125-131, July.
    4. Rita Paralta & Eduardo Simões & Ana Patrícia Duarte, 2023. "Subjective Well-Being in Organizations: Effects of Internal Ethical Context and Ethical Leadership," IJERPH, MDPI, vol. 20(5), pages 1-17, March.
    5. Singhapakdi, Anusorn & Sirgy, M. Joseph & Lee, Dong-Jin & Senasu, Kalayanee & Yu, Grace B. & Nisius, Amiee Mellon, 2014. "Gender disparity in job satisfaction of Western versus Asian managers," Journal of Business Research, Elsevier, vol. 67(6), pages 1257-1266.
    6. Ying Xu & Diao Jie & Hongyu Wu & Xiaolu Shi & Daniel Badulescu & Sher Akbar & Alina Badulescu, 2022. "Reducing Employee Turnover Intentions in Tourism and Hospitality Sector: The Mediating Effect of Quality of Work Life and Intrinsic Motivation," IJERPH, MDPI, vol. 19(18), pages 1-18, September.
    7. Marta, Janet K.M. & Singhapakdi, Anusorn & Lee, Dong-Jin & Sirgy, M. Joseph & Koonmee, Kalayanee & Virakul, Busaya, 2013. "Perceptions about ethics institutionalization and quality of work life: Thai versus American marketing managers," Journal of Business Research, Elsevier, vol. 66(3), pages 381-389.
    8. Gonzalez, Reyes & Llopis, Juan & Gasco, Jose, 2013. "Innovation in public services: The case of Spanish local government," Journal of Business Research, Elsevier, vol. 66(10), pages 2024-2033.
    9. Hector L. Lavilles Jr & Ava Clare Marie O. Robles, 2017. "Teachers’ soft skills proficiency level and school performance of selected schools in Sultan Kudarat Division," Journal of Advances in Humanities and Social Sciences, Dr. Yi-Hsing Hsieh, vol. 3(1), pages 10-28.
    10. Dong-Jin Lee & Grace B. Yu & M. Joseph Sirgy & Anusorn Singhapakdi & Lorenzo Lucianetti, 2018. "The Effects of Explicit and Implicit Ethics Institutionalization on Employee Life Satisfaction and Happiness: The Mediating Effects of Employee Experiences in Work Life and Moderating Effects of Work–," Journal of Business Ethics, Springer, vol. 147(4), pages 855-874, February.
    11. Jorge Sinval & M. Joseph Sirgy & Dong-Jin Lee & João Marôco, 2020. "The Quality of Work Life Scale: Validity Evidence from Brazil and Portugal," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 15(5), pages 1323-1351, November.
    12. Kamalakanta Muduli & Simonov Kusi-Sarpong & Devendra K. Yadav & Himanshu Gupta & Charbel Jose Chiappetta Jabbour, 2021. "An original assessment of the influence of soft dimensions on implementation of sustainability practices: implications for the thermal energy sector in fast growing economies," Operations Management Research, Springer, vol. 14(3), pages 337-358, December.
    13. Valentine, Sean, 2010. "Human resource management, ethical context, and personnel consequences: A commentary essay," Journal of Business Research, Elsevier, vol. 63(8), pages 908-910, August.
    14. Low Mei Peng* & Choe Kum Lung & Lau Teck Chai, 2018. "Perceived Roles of Ethics and Social Responsibility, Internal Corporate Social Responsibility and Employee Engagement of Academicians," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 706-717:2.
    15. Jelena Spanjol & Leona Tam & Vivian Tam, 2015. "Employer–Employee Congruence in Environmental Values: An Exploration of Effects on Job Satisfaction and Creativity," Journal of Business Ethics, Springer, vol. 130(1), pages 117-130, August.
    16. Anna S. Gogoleva & Pavel S. Sorokin & Azer G. Efendiev, 2014. "Quality Of Work Life As Methodological Framework In Organizational Studies: State Of The Art And Perspectives For The Future Research," HSE Working papers WP BRP 23/MAN/2014, National Research University Higher School of Economics.
    17. Scott J. Vitell & Anusorn Singhapakdi & Ceri Nishihara, 2015. "The influence of ethics institutionalization on ethical decision making in marketing," Chapters, in: Handbook on Ethics and Marketing, chapter 4, pages 61-88, Edward Elgar Publishing.
    18. Simone T. A. Phipps & Leon C. Prieto, 2016. "A Discovery of Early Labor Organizations and the Women who Advocated Work–Life Balance: An Ethical Perspective," Journal of Business Ethics, Springer, vol. 134(2), pages 249-261, March.
    19. Lu-Ming Tseng, 2019. "How Implicit Ethics Institutionalization Affects Ethical Selling Intention: The Case of Taiwan’s Life Insurance Salespeople," Journal of Business Ethics, Springer, vol. 158(3), pages 727-742, September.
    20. Som Sekhar Bhattacharyya & Sumi Jha & Dinesh Sharma, 2020. "Development of a Scale on Individual Perspectives on Corporate Social Responsibility Constructs: Based on Microfoundation Theory," Vision, , vol. 24(1), pages 47-59, March.
    21. Keisuke Kokubun, 2017. "Organizational Commitment and Rewards in Thailand, with Comparison between University Graduates and Others," Asian Social Science, Canadian Center of Science and Education, vol. 13(6), pages 1-1, June.
    22. Hwan-Yann Su, 2014. "Business Ethics and the Development of Intellectual Capital," Journal of Business Ethics, Springer, vol. 119(1), pages 87-98, January.
    23. Nuru Siraj & István Hágen & Afriyadi Cahyadi & Anita Tangl & Goshu Desalegn, 2022. "Linking Leadership to Employees Performance: The Mediating Role of Human Resource Management," Economies, MDPI, vol. 10(5), pages 1-21, May.
    24. García-Pérez, Carmelo & Prieto-Alaiz, Mercedes & Simón, Hipólito, 2020. "Multidimensional measurement of precarious employment using hedonic weights: Evidence from Spain," Journal of Business Research, Elsevier, vol. 113(C), pages 348-359.

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