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Job satisfaction and trust in Health Insurance Review Agency among Korean physicians

Author

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  • Lee, Hoo-Yeon
  • Park, Sung Eun
  • Park, Eun-Cheol
  • Hahm, Myung-Il
  • Cho, Woo Hyun

Abstract

Objectives To measure Korean physicians' job satisfaction and to examine the relationship between trust in Health Insurance Review Agency (HIRA) and job satisfaction.Methods Stratified sampling was used. The sample was representative of Korean office-based physicians; 1593 office-based physicians in Korea were surveyed by mail over a 4-week period using a self-administered questionnaire. Multivariate analysis using logistic regression was performed to investigate predictors of physicians' job satisfaction and to examine whether trust in HIRA was related to job satisfaction.Results Overall, the job satisfaction of physicians was very low. The payment denial rate was not related to job satisfaction. Physicians who trusted HIRA were more likely to be satisfied with their job.Conclusions Physicians who trusted in the HIRA were more likely to report satisfaction. These results emphasize that trust in the HIRA is key to physicians' job satisfaction.

Suggested Citation

  • Lee, Hoo-Yeon & Park, Sung Eun & Park, Eun-Cheol & Hahm, Myung-Il & Cho, Woo Hyun, 2008. "Job satisfaction and trust in Health Insurance Review Agency among Korean physicians," Health Policy, Elsevier, vol. 87(2), pages 249-257, August.
    • Handle: RePEc:eee:hepoli:v:87:y:2008:i:2:p:249-257
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    References listed on IDEAS

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    1. Janus, Katharina & Amelung, Volker Eric & Gaitanides, Michael & Schwartz, Friedrich Wilhelm, 2007. "German physicians "on strike"--Shedding light on the roots of physician dissatisfaction," Health Policy, Elsevier, vol. 82(3), pages 357-365, August.
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    1. Deepak, 2016. "Antecedent Value of Professional Commitment and Job Involvement in Determining Job Satisfaction," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(2), pages 154-164, May.
    2. Wilk, Adam S. & Platt, Jodyn E., 2016. "Measuring physicians' trust: A scoping review with implications for public policy," Social Science & Medicine, Elsevier, vol. 165(C), pages 75-81.
    3. Yen-Ju Lin, Blossom & Hsu, Chung-Ping C. & Juan, Chi-Wen & Lin, Cheng-Chieh & Lin, Hung-Jung & Chen, Jih-Chang, 2011. "The role of leader behaviors in hospital-based emergency departments' unit performance and employee work satisfaction," Social Science & Medicine, Elsevier, vol. 72(2), pages 238-246, January.
    4. Groenewegen, Peter P. & Hansen, Johan & de Jong, Judith D., 2019. "Trust in times of health reform," Health Policy, Elsevier, vol. 123(3), pages 281-287.

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