IDEAS home Printed from https://ideas.repec.org/a/eee/epplan/v92y2022ics0149718922000179.html
   My bibliography  Save this article

Effectiveness of strategy implementation and e-governance performance

Author

Listed:
  • Suri, Pradeep Kumar
  • Sushil,

Abstract

E-governance projects generally face many planning and implementation related challenges. It is well acknowledged that the complexities involved ask for adequate strategic planning before launching these projects. However, it is observed that many times even the well-planned e-governance projects may not perform as per expectations due to ineffective strategy implementation. This could perhaps be one of the causes of the unsatisfactory performance of e-governance projects, particularly in the context of developing countries, as reported by some studies. The article attempts to analyze the effectiveness of strategy implementation and performance of e-governance based on a study of a few agriculture related e-governance projects in India. Suitable measures and hypotheses have been conceptualized for studying the effectiveness of strategy implementation and e-governance performance. The empirical support is provided by a survey of operational level officers involved in the implementation of projects. The analysis has brought out four constituents of the construct ‘effectiveness of strategy implementation’ which has been revealed as a predictor of ‘performance of e-governance'. The study findings are expected to contribute in terms of giving more thrust to identified factors of strategy implementation while planning for e-governance initiatives. The findings may also trigger corrective actions in several such ongoing projects which are struggling to deliver the intended outcomes. Overall, the research based interventions by practitioners may lead to better performance of e-governance projects for the benefit of society at large.

Suggested Citation

  • Suri, Pradeep Kumar & Sushil,, 2022. "Effectiveness of strategy implementation and e-governance performance," Evaluation and Program Planning, Elsevier, vol. 92(C).
    • Handle: RePEc:eee:epplan:v:92:y:2022:i:c:s0149718922000179
    DOI: 10.1016/j.evalprogplan.2022.102063
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0149718922000179
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.evalprogplan.2022.102063?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. G. Premkumar & William R. King, 1994. "Organizational Characteristics and Information Systems Planning: An Empirical Study," Information Systems Research, INFORMS, vol. 5(2), pages 75-109, June.
    2. Rajiv Sabherwal & Anand Jeyaraj & Charles Chowa, 2006. "Information System Success: Individual and Organizational Determinants," Management Science, INFORMS, vol. 52(12), pages 1849-1864, December.
    3. Aisson Lawson-Body & Jared Keengwe & Laurence Mukankusi & Abdou Illia & Glen Miller, 2008. "E-Government Service Delivery Performance: An Adaptation of the Balanced Scorecard to the Public Sector," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 6(2), pages 11-28, April.
    4. Ashaye, Olusoyi Richard & Irani, Zahir, 2019. "The role of stakeholders in the effective use of e-government resources in public services," International Journal of Information Management, Elsevier, vol. 49(C), pages 253-270.
    5. Peter Kawalek & David Wastall, 2005. "Pursuing Radical Transformation in Information Age Government: Case Studies Using the SPRINT Methodology," Journal of Global Information Management (JGIM), IGI Global, vol. 13(1), pages 79-101, January.
    6. Chee-Wee Tan & Shan L. Pan & Eric T.K. Lim, 2005. "Managing Stakeholder Interests in e-Government Implementation: Lessons Learned from a Singapore e-Government Project," Journal of Global Information Management (JGIM), IGI Global, vol. 13(1), pages 31-53, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. King, William R. & Teo, Thompson S. H., 2000. "Assessing the impact of proactive versus reactive modes of strategic information systems planning," Omega, Elsevier, vol. 28(6), pages 667-679, December.
    2. Becker, Jan U. & Greve, Goetz & Albers, Sönke, 2009. "The impact of technological and organizational implementation of CRM on customer acquisition, maintenance, and retention," International Journal of Research in Marketing, Elsevier, vol. 26(3), pages 207-215.
    3. Demian Abrego-Almazán & Yesenia Sánchez-Tovar & José M. Medina-Quintero, 2017. "Influencia de los sistemas de información en los resultados organizacionales," Contaduría y Administración, Accounting and Management, vol. 62(2), pages 3-4, Abril-Jun.
    4. Sunday C. Eze & Vera C. A. Chinedu-Eze & Hart O. Awa, 2021. "Key Success Factors (KSFs) Underlying the Adoption of Social Media Marketing Technology," SAGE Open, , vol. 11(2), pages 21582440211, April.
    5. Jong Uk Kim & Rajiv Kishore, 2019. "Do we Fully Understand Information Systems Failure? An Exploratory Study of the Cognitive Schema of IS Professionals," Information Systems Frontiers, Springer, vol. 21(6), pages 1385-1419, December.
    6. Hamza Cherkaoui Rhazouani & Jihane Chouay & Hassan El Aissaoui & Hamid Ait Lemqeddem, 2023. "Digitalisation et le Nouveau Management Public," Post-Print hal-04246269, HAL.
    7. Rameshwar Dubey & David J. Bryde & Cyril Foropon & Gary Graham & Mihalis Giannakis & Deepa Bhatt Mishra, 2022. "Agility in humanitarian supply chain: an organizational information processing perspective and relational view," Annals of Operations Research, Springer, vol. 319(1), pages 559-579, December.
    8. repec:iis:dispap:iiisdp402 is not listed on IDEAS
    9. Lahuddin, Harlinda & Modding, H. Basri & Semmaila, H. Baharuddin & Lamo, H. Muchtar & Jamali, Hisnol, 2018. "Effect of management support and user participation on implementation of information systems success and undergraduate programs performance," INA-Rxiv 5cbx3, Center for Open Science.
    10. Lahuddin, Harlinda & Gani, Ahmad & Nujum, Syamsu & Modding, H. Basri & Jamali, Hisnol, 2018. "Effect of management support and user participation on implementation of information systems success and undergraduate programs performance," INA-Rxiv p7fm4, Center for Open Science.
    11. Hamari, Juho & Keronen, Lauri, 2017. "Why do people play games? A meta-analysis," International Journal of Information Management, Elsevier, vol. 37(3), pages 125-141.
    12. Yogesh K Dwivedi & Elvira Ismagilova & Prianka Sarker & Anand Jeyaraj & Yassine Jadil & Laurie Hughes, 2023. "A Meta-Analytic Structural Equation Model for Understanding Social Commerce Adoption," Information Systems Frontiers, Springer, vol. 25(4), pages 1421-1437, August.
    13. Jeewon Cho & Insu Park, 2022. "Does Information Systems Support for Creativity Enhance Effective Information Systems Use and Job Satisfaction in Virtual Work?," Information Systems Frontiers, Springer, vol. 24(6), pages 1865-1886, December.
    14. Waseem John, 2019. "Scale Development and Construct Validity of Organizational Capital in Customer Relationship Management Context: A Confirmatory Factor Analysis Approach," Business Perspectives and Research, , vol. 7(1), pages 76-91, January.
    15. Jim Secka & Joanna Wisniewska & Ibrahim Ismailov, 2023. "Digitizing Public Institutions on the Example of the National Water and Electricity Company (NAWEC) of Gambia," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 973-987.
    16. Yogesh K. Dwivedi & David Wastell & Sven Laumer & Helle Zinner Henriksen & Michael D. Myers & Deborah Bunker & Amany Elbanna & M. N. Ravishankar & Shirish C. Srivastava, 2015. "Research on information systems failures and successes: Status update and future directions," Information Systems Frontiers, Springer, vol. 17(1), pages 143-157, February.
    17. Rajiv Sabherwal & Yolande E. Chan, 2001. "Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders," Information Systems Research, INFORMS, vol. 12(1), pages 11-33, March.
    18. Siti Kurnia Rahayu, 2012. "The Factors That Support The Implementation Of Accounting Information System: A Survey In Bandung And Jakarta’S Taxpayer Offices," Journal of Global Management, Global Research Agency, vol. 4(1), pages 25-52, July.
    19. Demirkol, Denizhan & Seneler, Cagla & Daim, Tugrul & Shaygan, Amir, 2020. "Measuring emotional reactions of university students towards a Student Information System (SIS): A Turkish university case," Technology in Society, Elsevier, vol. 63(C).
    20. Md. Ziaul Haque & Aimin Qian & Taslima Akther, 2019. "Investigating the Impact of Environmental and Organizational Factors on the Adoption of Social Networking Sites (SNSs)," Journal of Business, LAR Center Press, vol. 4(1), pages 17-28, January.
    21. Parul Gupta & Sumedha Chauhan & M. P. Jaiswal, 2019. "Classification of Smart City Research - a Descriptive Literature Review and Future Research Agenda," Information Systems Frontiers, Springer, vol. 21(3), pages 661-685, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:epplan:v:92:y:2022:i:c:s0149718922000179. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/evalprogplan .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.