IDEAS home Printed from https://ideas.repec.org/a/eee/epplan/v67y2018icp53-60.html

Understanding organization transformation in evaluation and program planning

Author

Listed:
  • Schalock, Robert L.
  • Verdugo, Miguel Angel
  • van Loon, Jos

Abstract

Organization transformation is an increasingly important concept and process in human service organizations as they adapt to rapidly changing challenges and opportunities to enhance their effectiveness, efficiency, and sustainability. This article describes a four-component organization transformation model that incorporates transformation pillars, transformation strategies, organization capacity, and organization outputs and outcomes. The article includes examples of the model’s use, and concludes with a discussion of valuable lessons learned to date.

Suggested Citation

  • Schalock, Robert L. & Verdugo, Miguel Angel & van Loon, Jos, 2018. "Understanding organization transformation in evaluation and program planning," Evaluation and Program Planning, Elsevier, vol. 67(C), pages 53-60.
    • Handle: RePEc:eee:epplan:v:67:y:2018:i:c:p:53-60
    DOI: 10.1016/j.evalprogplan.2017.11.003
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0149718917301787
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.evalprogplan.2017.11.003?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Schalock, Robert L. & Bonham, Gordon S. & Verdugo, Miguel A., 2008. "The conceptualization and measurement of quality of life: Implications for program planning and evaluation in the field of intellectual disabilities," Evaluation and Program Planning, Elsevier, vol. 31(2), pages 181-190, May.
    2. Chouinard, Jill Anne & Milley, Peter, 2016. "Mapping the spatial dimensions of participatory practice: A discussion of context in evaluation," Evaluation and Program Planning, Elsevier, vol. 54(C), pages 1-10.
    3. Chilenski, Sarah M. & Olson, Jonathan R. & Schulte, Jill A. & Perkins, Daniel F. & Spoth, Richard, 2015. "A multi-level examination of how the organizational context relates to readiness to implement prevention and evidence-based programming in community settings," Evaluation and Program Planning, Elsevier, vol. 48(C), pages 63-74.
    4. Schalock, Robert L. & Verdugo, Miguel & Lee, Tim, 2016. "A systematic approach to an organization’s sustainability," Evaluation and Program Planning, Elsevier, vol. 56(C), pages 56-63.
    5. Wu, Hung-Yi & Lin, Yi-Kuei & Chang, Chi-Hsiang, 2011. "Performance evaluation of extension education centers in universities based on the balanced scorecard," Evaluation and Program Planning, Elsevier, vol. 34(1), pages 37-50, February.
    6. van Loon, Jos H.M. & Bonham, Gordon S. & Peterson, Dale D. & Schalock, Robert L. & Claes, Claudia & Decramer, Adelien E.M., 2013. "The use of evidence-based outcomes in systems and organizations providing services and supports to persons with intellectual disability," Evaluation and Program Planning, Elsevier, vol. 36(1), pages 80-87.
    7. Materia, Frank T. & Miller, Elizabeth A. & Runion, Megan C. & Chesnut, Ryan P. & Irvin, Jamie B. & Richardson, Cameron B. & Perkins, Daniel F., 2016. "Let’s get technical: Enhancing program evaluation through the use and integration of internet and mobile technologies," Evaluation and Program Planning, Elsevier, vol. 56(C), pages 31-42.
    8. Schmitt, Carol L. & Glasgow, LaShawn & Lavinghouze, S. Rene & Rieker, Patricia P. & Fulmer, Erika & McAleer, Kelly & Rogers, Todd, 2016. "Measuring infrastructure: A key step in program evaluation and planning," Evaluation and Program Planning, Elsevier, vol. 56(C), pages 50-55.
    9. Gómez, Laura E. & Verdugo, Miguel Ángel & Arias, Benito & Navas, Patricia & Schalock, Robert L., 2013. "The development and use of Provider Profiles at the organizational and systems level," Evaluation and Program Planning, Elsevier, vol. 40(C), pages 17-26.
    10. Sangkyun Kim, 2015. "Interdisciplinary Approaches and Methods for Sustainable Transformation and Innovation," Sustainability, MDPI, vol. 7(4), pages 1-7, April.
    11. Sobeck, Joanne & Agius, Elizabeth, 2007. "Organizational capacity building: Addressing a research and practice gap," Evaluation and Program Planning, Elsevier, vol. 30(3), pages 237-246, August.
    12. Schalock, Robert L. & Lee, Tim & Verdugo, Miguel & Swart, Kees & Claes, Claudia & van Loon, Jos & Lee, Chun-Shin, 2014. "An evidence-based approach to organization evaluation and change in human service organizations evaluation and program planning," Evaluation and Program Planning, Elsevier, vol. 45(C), pages 110-118.
    13. W-H Tsai & W-C Chou & W Hsu, 2009. "The sustainability balanced scorecard as a framework for selecting socially responsible investment: an effective MCDM model," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(10), pages 1396-1410, October.
    14. Bourgeois, Isabelle & Hart, Rebecca E. & Townsend, Shannon H. & Gagné, Marc, 2011. "Using hybrid models to support the development of organizational evaluation capacity: A case narrative," Evaluation and Program Planning, Elsevier, vol. 34(3), pages 228-235, August.
    15. Kapucu, Naim & Healy, Bridget F. & Arslan, Tolga, 2011. "Survival of the fittest: Capacity building for small nonprofit organizations," Evaluation and Program Planning, Elsevier, vol. 34(3), pages 236-245, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Robert L. Schalock & Ruth Luckasson & Karrie A. Shogren, 2020. "Going beyond Environment to Context: Leveraging the Power of Context to Produce Change," IJERPH, MDPI, vol. 17(6), pages 1-14, March.
    2. Odysseas Christou & Dimitra B. Manou & Stefano Armenia & Eduardo Franco & Anastasia Blouchoutzi & Jason Papathanasiou, 2024. "Fostering a Whole-Institution Approach to Sustainability through Systems Thinking: An Analysis of the State-of-the-Art in Sustainability Integration in Higher Education Institutions," Sustainability, MDPI, vol. 16(6), pages 1-22, March.
    3. Iniesta, Julián & Verdugo, Miguel A. & Schalock, Robert L., 2023. "Organizational change and evidence-based practices in support services for people with intellectual and developmental disabilities," Evaluation and Program Planning, Elsevier, vol. 100(C).
    4. Wang, Zheng-Xin & He, Ling-Yang & Li, Dan-Dan, 2019. "Assessment of the degree of order in the organisational structure of electricity regulatory institution in China based on shannon entropy," Energy Policy, Elsevier, vol. 132(C), pages 429-439.
    5. Muawia Ramadan & Tariq Amer & Bashir Salah & Mohammed Ruzayqat, 2022. "The Impact of Integration of Industry 4.0 and Internal Organizational Forces on Sustaining Competitive Advantages and Achieving Strategic Objectives," Sustainability, MDPI, vol. 14(10), pages 1-20, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Schalock, Robert L. & Lee, Tim & Verdugo, Miguel & Swart, Kees & Claes, Claudia & van Loon, Jos & Lee, Chun-Shin, 2014. "An evidence-based approach to organization evaluation and change in human service organizations evaluation and program planning," Evaluation and Program Planning, Elsevier, vol. 45(C), pages 110-118.
    2. Schalock, Robert L. & Verdugo, Miguel & Lee, Tim, 2016. "A systematic approach to an organization’s sustainability," Evaluation and Program Planning, Elsevier, vol. 56(C), pages 56-63.
    3. María Fernández & Miguel Ángel Verdugo & Laura E. Gómez & Virginia Aguayo & Benito Arias, 2018. "Core Indicators to Assess Quality of Life in Population with Brain Injury," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 137(2), pages 813-828, June.
    4. Nielsen, Steffen Bohni & Lemire, Sebastian & Bourgeois, Isabelle & Fierro, Leslie A., 2023. "Mapping the evaluation capacity building landscape: A bibliometric analysis of scholarly communities and themes," Evaluation and Program Planning, Elsevier, vol. 99(C).
    5. Nele Van Hecke & Claudia Claes & Wouter Vanderplasschen & Jessica De Maeyer & Nico De Witte & Stijn Vandevelde, 2018. "Conceptualisation and Measurement of Quality of Life Based on Schalock and Verdugo’s Model: A Cross-Disciplinary Review of the Literature," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 137(1), pages 335-351, May.
    6. Varmazyar, Mohsen & Dehghanbaghi, Maryam & Afkhami, Mehdi, 2016. "A novel hybrid MCDM model for performance evaluation of research and technology organizations based on BSC approach," Evaluation and Program Planning, Elsevier, vol. 58(C), pages 125-140.
    7. Gómez, Laura E. & Verdugo, Miguel Ángel & Arias, Benito & Navas, Patricia & Schalock, Robert L., 2013. "The development and use of Provider Profiles at the organizational and systems level," Evaluation and Program Planning, Elsevier, vol. 40(C), pages 17-26.
    8. Chris Swerts & Jessica De Maeyer & Marco Lombardi & Inge Waterschoot & Wouter Vanderplasschen & Claudia Claes, 2019. "“You Shouldn’t Look at Us Strangely”: An Exploratory Study on Personal Perspectives on Quality of Life of Adolescents with Emotional and Behavioral Disorders in Residential Youth Care," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 14(4), pages 867-889, September.
    9. Claes, Claudia & van Loon, Jos & Vandevelde, Stijn & Schalock, Robert, 2015. "An integrative approach to evidence based practices," Evaluation and Program Planning, Elsevier, vol. 48(C), pages 132-136.
    10. Mónica García-Melón & Blanca Pérez-Gladish & Tomás Gómez-Navarro & Paz Mendez-Rodriguez, 2016. "Assessing mutual funds’ corporate social responsibility: a multistakeholder-AHP based methodology," Annals of Operations Research, Springer, vol. 244(2), pages 475-503, September.
    11. Gregor Dorfleitner & Mai Nguyen, 2017. "A new approach for optimizing responsible investments dependently on the initial wealth," Journal of Asset Management, Palgrave Macmillan, vol. 18(2), pages 81-98, March.
    12. Amarjit Gill & Harvinder S. Mand & Afshin Amiraslany & Neil Mathur, 2017. "Socially Responsible Investment, Internal Financing Sources and Access to Bank Financing: Evidence from Indian Survey Data," Asian Academy of Management Journal of Accounting and Finance (AAMJAF), Penerbit Universiti Sains Malaysia, vol. 13(2), pages 109-133.
    13. Li-Ming Chen & Shu-Jung Sunny Yang, 2017. "Are purchase-triggered donations advantageous with competition?," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 68(3), pages 237-252, March.
    14. Sandro Serpa & Carlos Miguel Ferreira & Maria José Sá, 2020. "The Potential of Organisations’ SWOT Diagnostic Assessment," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 9, July.
    15. Abbas Keramati & Fatemeh Shapouri, 2016. "Multidimensional appraisal of customer relationship management: integrating balanced scorecard and multi criteria decision making approaches," Information Systems and e-Business Management, Springer, vol. 14(2), pages 217-251, May.
    16. Laura Gómez & Elsa Peña & Benito Arias & Miguel Verdugo, 2016. "Impact of Individual and Organizational Variables on Quality of Life," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 125(2), pages 649-664, January.
    17. Camelia Mihaela Oane (Marinescu) & Klaudia Smol¹g & Emanuel Stefan Marinescu & Romuald Szopa, 2015. "Value-Based Management As The Innovating Paradigm Of Contemporary Governance – A Theoretical Approach," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 12(1), pages 106-120, DEcember.
    18. Suaad Jassem & Anna Azmi & Zarina Zakaria, 2018. "Impact of Sustainability Balanced Scorecard Types on Environmental Investment Decision-Making," Sustainability, MDPI, vol. 10(2), pages 1-18, February.
    19. Millar, Patti & Doherty, Alison, 2016. "Capacity building in nonprofit sport organizations: Development of a process model," Sport Management Review, Elsevier, vol. 19(4), pages 365-377.
    20. Schalock, Robert L. & Verdugo, Miguel Angel & Gomez, Laura E., 2011. "Evidence-based practices in the field of intellectual and developmental disabilities: An international consensus approach," Evaluation and Program Planning, Elsevier, vol. 34(3), pages 273-282, August.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:epplan:v:67:y:2018:i:c:p:53-60. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/evalprogplan .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.