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A Review of Balanced Scorecard Framework in Higher Education Institution (HEIs)

Author

Listed:
  • Fahmi Fadhl Al-Hosaini

    (Department of Accounting and Finance, Faculty of Management, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Malaysia.)

  • Saudah Sofian

    (Department of Accounting and Finance, Faculty of Management, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Malaysia.)

Abstract

Many studies have been conducted to investigate the effectives of the BSC in organisations. It is observed that many organisations adopt different perspectives suitable for their functions in line with their vison, mission and strategic themes. Some reseachers have highlighted its relevance to Higher Education institutions. However, previous studies have not defined wich perspectives are most relevant for public HEIs, which are not for profit by nature. Higher Educational Institutions (HEIs) are involved in routine processes of providing tertiary education in colleges, universities, and institutes including both undergraduate and postgraduate programmes, vocational and education training. One of the aims of HEIs is to achieve results in terms of products and services for the customers and other stake holders. In this paper, we review recent studies in top journals using the Balanced Scorecard Framework in HEIs. The paper identifies the relenvant perspectives for HEIs and presents its contextual analysis. When implemented, this can be used to monitor their performance and enable them to adjust to emerging challenges that come as a result of implementing key strategies.

Suggested Citation

  • Fahmi Fadhl Al-Hosaini & Saudah Sofian, 2015. "A Review of Balanced Scorecard Framework in Higher Education Institution (HEIs)," International Review of Management and Marketing, Econjournals, vol. 5(1), pages 26-35.
    • Handle: RePEc:eco:journ3:2015-01-03
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    References listed on IDEAS

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    9. Cristina Silvia Nistor, 2010. "An Empirical Research About The Contain Of Balanced Scorecard Concept In Public Sector," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
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    Cited by:

    1. Diana-Manuela Lina, 2020. "Balanced Scorecard Framework for Evaluating the Entrepreneurial Potential of the University. Analyzing the Case of a Romanian University," Business and Economic Research, Macrothink Institute, vol. 10(2), pages 355-371, June.
    2. Aleksandar Đorđević & Yury Klochkov & Slavko Arsovski & Nikola Stefanović & Luiza Shamina & Aleksandar Pavlović, 2021. "The Impact of ICT Support and the EFQM Criteria on Sustainable Business Excellence in Higher Education Institutions," Sustainability, MDPI, vol. 13(14), pages 1-25, July.
    3. Yaser Saleh Al Frijat, 2018. "Activating Balanced Scorecard Importance as a Way to Improve the Accounting Education in Jordanian Universities," International Business Research, Canadian Center of Science and Education, vol. 11(9), pages 66-78, September.

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    More about this item

    Keywords

    Balanced Scorecard; Higher Educational Institutions;

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting

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