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Benefits of a truck appointment system on the service quality of inland transport modes at a multimodal container terminal

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  • Zehendner, Elisabeth
  • Feillet, Dominique

Abstract

Container terminals pay more and more attention to the service quality of inland transport modes such as tucks, trains and barges. Truck appointment systems are a common approach to reduce truck turnaround times. This paper provides a tool to use the truck appointment system to increase not only the service quality of trucks, but also of trains, barges and vessels. We propose a mixed integer linear programming model to determine the number of appointments to offer with regard to the overall workload and the available handling capacity. The model is based on a network flow representation of the terminal and aims to minimize overall delays at the terminal. It simultaneously determines the number of truck appointments to offer and allocates straddle carriers to different transport modes. Numerical experiments, conducted on actual data, quantify the benefits of this combined solution approach. Discrete-event simulation validates the results obtained by the optimization model in a stochastic environment.

Suggested Citation

  • Zehendner, Elisabeth & Feillet, Dominique, 2014. "Benefits of a truck appointment system on the service quality of inland transport modes at a multimodal container terminal," European Journal of Operational Research, Elsevier, vol. 235(2), pages 461-469.
    • Handle: RePEc:eee:ejores:v:235:y:2014:i:2:p:461-469
    DOI: 10.1016/j.ejor.2013.07.005
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    References listed on IDEAS

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    1. Maguire, A. & Ivey, S. & Golias, M.M & Lipinski, M.E, 2010. "Relieving Congestion at Intermodal Marine Container Terminals: Review of Tactical/Operational Strategies," 51st Annual Transportation Research Forum, Arlington, Virginia, March 11-13, 2010 207280, Transportation Research Forum.
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    3. Kang, Seungmo & Medina, Juan C. & Ouyang, Yanfeng, 2008. "Optimal operations of transportation fleet for unloading activities at container ports," Transportation Research Part B: Methodological, Elsevier, vol. 42(10), pages 970-984, December.
    4. Chen, Xiaoming & Zhou, Xuesong & List, George F., 2011. "Using time-varying tolls to optimize truck arrivals at ports," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 47(6), pages 965-982.
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