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Planning for the inevitable product recall

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  • Berman, Barry

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  • Berman, Barry, 1999. "Planning for the inevitable product recall," Business Horizons, Elsevier, vol. 42(2), pages 69-78.
    • Handle: RePEc:eee:bushor:v:42:y:1999:i:2:p:69-78
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    Cited by:

    1. Zhang, Min & Hu, Haiju & Zhao, Xiande, 2020. "Developing product recall capability through supply chain quality management," International Journal of Production Economics, Elsevier, vol. 229(C).
    2. Almoatazbillah S. Hassan, 2020. "Evaluating the Marketing Communication Strategy of Volkswagen in Post-Crisis Period: Application of Image Repair Theory," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 11(2), pages 1-87, March.
    3. Cleeren, K. & Dekimpe, M.G. & Helsen, K., 2008. "Weathering product-harm crises," Other publications TiSEM 283b51f8-dd35-4a10-930a-8, Tilburg University, School of Economics and Management.
    4. Olga Untilov & Stéphane Ganassali, 2020. "Product‐harm science communication: The halo effect and its moderators," Post-Print hal-02957579, HAL.
    5. Zhang, Shafu & Magnan, Michel & Qiu, Yetaotao & Zeng, Cheng Colin, 2022. "Do banks price production process failures? Evidence from product recalls," Journal of Banking & Finance, Elsevier, vol. 135(C).
    6. Hall, David C. & Johnson-Hall, Tracy D., 2021. "Recall effectiveness, strategy, and task complexity in the U.S. meat and poultry industry," International Journal of Production Economics, Elsevier, vol. 234(C).
    7. Yao, Liufang & Parlar, Mahmut, 2019. "Product recall timing optimization using dynamic programming," International Journal of Production Economics, Elsevier, vol. 210(C), pages 1-14.
    8. Hsu, Liwu & Lawrence, Benjamin, 2016. "The role of social media and brand equity during a product recall crisis: A shareholder value perspective," International Journal of Research in Marketing, Elsevier, vol. 33(1), pages 59-77.
    9. Tse, Ying Kei & Zhang, Minhao & Tan, Kim Hua & Pawar, Kulwant & Fernandes, Kiran, 2019. "Managing quality risk in supply chain to drive firm's performance: The roles of control mechanisms," Journal of Business Research, Elsevier, vol. 97(C), pages 291-303.
    10. Olga Untilov & Stéphane Ganassali, 2020. "Product‐harm science communication: The halo effect and its moderators," Journal of Consumer Affairs, Wiley Blackwell, vol. 54(3), pages 1002-1027, September.
    11. Tsang, Alex S. L., 2000. "Military doctrine in crisis management: Three beverage contamination cases," Business Horizons, Elsevier, vol. 43(5), pages 65-73.
    12. Laufer, Daniel & Coombs, W. Timothy, 2006. "How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues," Business Horizons, Elsevier, vol. 49(5), pages 379-385.
    13. Chebolu-Subramanian, Vijaya & Gaukler, Gary, 2014. "Product Recalls in the Meat and Poultry Industry: Key Drivers of Supply Chain Efficiency and Effectiveness," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Blecker, Thorsten & Kersten, Wolfgang & Ringle, Christian M. (ed.), Innovative Methods in Logistics and Supply Chain Management: Current Issues and Emerging Practices. Proceedings of the Hamburg International Conferenc, volume 19, pages 339-364, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    14. Peyton M. Ferrier & Jean C. Buzby, 2013. "The Economic Efficiency of Sampling Size: The Case of Beef Trim," Risk Analysis, John Wiley & Sons, vol. 33(3), pages 368-384, March.
    15. Kathleen Cleeren & Marnik G. Dekimpe & Harald J. Heerde, 2017. "Marketing research on product-harm crises: a review, managerial implications, and an agenda for future research," Journal of the Academy of Marketing Science, Springer, vol. 45(5), pages 593-615, September.

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