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Understanding barriers of telemedicine adoption: A study in North India

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  • Sonika Bakshi
  • Urvashi Tandon

Abstract

The study develops a theoretical framework that highlights facets of perceived risk and their relationship with behavioural intention. Previous literature highlights that the higher the risk perceived by doctors, the more prospects that they will not adopt telemedicine. Therefore, addressing these risks will help doctors to overcome their apprehensions about telemedicine. The data were collected through field as well as an online survey. An online survey link was shared with doctors of various hospitals in North India. The final sample consisted of 215 observations. Structural equation modelling (SEM) was applied to validate the hypothesized relationships among constructs. The results confirmed that social risk, time risk, technology risk and security risk had a negative impact on behavioural intention. Surprisingly, financial risk emerged as an insignificant construct. This study contributes to literature by presenting and validating a theory‐driven framework that unveils the facets of perceived risk as barriers to telemedicine adoption.

Suggested Citation

  • Sonika Bakshi & Urvashi Tandon, 2022. "Understanding barriers of telemedicine adoption: A study in North India," Systems Research and Behavioral Science, Wiley Blackwell, vol. 39(1), pages 128-142, January.
    • Handle: RePEc:bla:srbeha:v:39:y:2022:i:1:p:128-142
    DOI: 10.1002/sres.2774
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    References listed on IDEAS

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    1. Sakshi & Shashi & Roberto Cerchione & Harbhajan Bansal, 2020. "Measuring the impact of sustainability policy and practices in tourism and hospitality industry," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1109-1126, March.
    2. Shashi & Piera Centobelli & Roberto Cerchione & Myriam Ertz, 2020. "Managing supply chain resilience to pursue business and environmental strategies," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1215-1246, March.
    3. repec:ucp:bkecon:9780226316529 is not listed on IDEAS
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    Cited by:

    1. Tzu-Chi Wu & Chien-Ta Bruce Ho, 2023. "Barriers to Telemedicine Adoption during the COVID-19 Pandemic in Taiwan: Comparison of Perceived Risks by Socioeconomic Status Correlates," IJERPH, MDPI, vol. 20(4), pages 1-16, February.
    2. Adu-Gyamfi, Gibbson & Song, Huaming & Nketiah, Emmanuel & Obuobi, Bright & Djanie, Ammishaddai Kotey, 2024. "Remedying driving range and refueling challenges in electric mobility: Consumer adoption of battery-swappable electric vehicles," Technology in Society, Elsevier, vol. 78(C).

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