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Service Science: Reframing Progress with Universities

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  • Jim Spohrer
  • Alessio Giuiusa
  • Haluk Demirkan
  • David Ing

Abstract

Service science offers fresh perspective to reorient the debate on what is ‘progress’ and whether or not it is slowing down, and if so, what might be done to reframe progress ‘at the speed limit of what is possible’ with universities. When it comes to the ‘rate of progress’, universities can play a greater role in improving the deeply interconnected societal measures of innovativeness, competitive parity, sustainability and resiliency. During the current ‘great recession’, much is now being written about progress slowing down. From education levels to scientific discoveries to technical innovations to economic and environmental collapse, rhetoric about progress slowing down or nearing collapse or becoming uncompetitive in developed economies is on the rise. Boulding suggested in ‘the skeleton of science’ that over‐specialization could create communication barriers between scientific specialists slowing down profitable talk. We propose that a service science reframing of progress with universities as essential institutional actors might positively reorient the debate. Copyright © 2013 John Wiley & Sons, Ltd.

Suggested Citation

  • Jim Spohrer & Alessio Giuiusa & Haluk Demirkan & David Ing, 2013. "Service Science: Reframing Progress with Universities," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(5), pages 561-569, September.
    • Handle: RePEc:bla:srbeha:v:30:y:2013:i:5:p:561-569
    DOI: 10.1002/sres.2213
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    References listed on IDEAS

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    1. Haluk Demirkan & James C. Spohrer, 2010. "Servitized Enterprises for Distributed Collaborative Commerce," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), IGI Global, vol. 1(1), pages 68-81, January.
    2. Herbert A. Simon, 1996. "The Sciences of the Artificial, 3rd Edition," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262691914, December.
    3. Daniel Friedman & Daniel McNeill, 2013. "Morals and Markets," Palgrave Macmillan Books, Palgrave Macmillan, edition 0, number 978-1-137-33152-6, December.
    4. Kenneth E. Boulding, 1956. "General Systems Theory--The Skeleton of Science," Management Science, INFORMS, vol. 2(3), pages 197-208, April.
    5. Auerswald, Philip, 2012. "The Coming Prosperity: How Entrepreneurs Are Transforming the Global Economy," OUP Catalogue, Oxford University Press, number 9780199795178, Decembrie.
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    Cited by:

    1. David Ing, 2013. "Rethinking Systems Thinking: Learning and Coevolving with the World," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(5), pages 527-547, September.

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