IDEAS home Printed from https://ideas.repec.org/a/bla/popmgt/v31y2022i2p799-818.html

To Predict or Not to Predict: The Case of the Emergency Department

Author

Listed:
  • Sriram Somanchi
  • Idris Adjerid
  • Ralph Gross

Abstract

Coupling healthcare datasets with advanced statistical methods has the potential to improve the efficiency and quality of healthcare dramatically. However, data used for predictive decision making in healthcare delivery has significant variable costs. We offer a novel and generalizable framework that helps reduce the costs associated with the use of data for healthcare analytics while maintaining high predictive accuracy. We utilize this approach in the emergency department (ED) context and specifically in predicting whether a patient will be admitted to an interior hospital unit or discharged from the ED. Data used to generate this prediction are available at different times, introducing a time‐cost associated with different data used in the prediction. We focus on minimizing the time‐cost of prediction without sacrificing accuracy. Using our approach, we are able to reduce the time‐cost of prediction by more than two‐thirds and significantly reduce the need to use privacy‐sensitive features. Yet, we still maintain high accuracy of prediction that is comparable to standard approaches which do not reduce data costs (area under the ROC curve of 0.86). Our work has significant potential value to healthcare entities and contributes to a growing stream of work on how to realize the value of healthcare analytics efforts.

Suggested Citation

  • Sriram Somanchi & Idris Adjerid & Ralph Gross, 2022. "To Predict or Not to Predict: The Case of the Emergency Department," Production and Operations Management, Production and Operations Management Society, vol. 31(2), pages 799-818, February.
  • Handle: RePEc:bla:popmgt:v:31:y:2022:i:2:p:799-818
    DOI: 10.1111/poms.13580
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/poms.13580
    Download Restriction: no

    File URL: https://libkey.io/10.1111/poms.13580?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Kalyan Singhal & Qi Feng & Ram Ganeshan & Nada R. Sanders & J. George Shanthikumar, 2018. "Introduction to the Special Issue on Perspectives on Big Data," Production and Operations Management, Production and Operations Management Society, vol. 27(9), pages 1639-1641, September.
    2. Carrie Queenan & Kellas Cameron & Alan Snell & Julia Smalley & Nitin Joglekar, 2019. "Patient Heal Thyself: Reducing Hospital Readmissions with Technology‐Enabled Continuity of Care and Patient Activation," Production and Operations Management, Production and Operations Management Society, vol. 28(11), pages 2841-2853, November.
    3. Linda V. Green, 2012. "OM Forum--The Vital Role of Operations Analysis in Improving Healthcare Delivery," Manufacturing & Service Operations Management, INFORMS, vol. 14(4), pages 488-494, October.
    4. Catherine M. DesRoches & Dustin Charles & Michael F. Furukawa & Maulik S. Joshi & Peter Kralovec & Farzad Mostashari & Chantal Worzala Ashish K. Jha, "undated". "Adoption of Electronic Health Records Grows Rapidly, But Fewer Than Half of US Hospitals had at Least a Basic System in 2012," Mathematica Policy Research Reports 0d8d890b940d4e0f835fa1ade, Mathematica Policy Research.
    5. Emre M. Demirezen & Subodha Kumar & Arun Sen, 2016. "Sustainability of Healthcare Information Exchanges: A Game-Theoretic Approach," Information Systems Research, INFORMS, vol. 27(2), pages 240-258, June.
    6. Turgay Ayer & Mehmet U. S. Ayvaci & Zeynal Karaca & Jan Vlachy, 2019. "The Impact of Health Information Exchanges on Emergency Department Length of Stay," Production and Operations Management, Production and Operations Management Society, vol. 28(3), pages 740-758, March.
    7. Galit B. Yom-Tov & Avishai Mandelbaum, 2014. "Erlang-R: A Time-Varying Queue with Reentrant Customers, in Support of Healthcare Staffing," Manufacturing & Service Operations Management, INFORMS, vol. 16(2), pages 283-299, May.
    8. Mor Armony & Erica Plambeck & Sridhar Seshadri, 2009. "Sensitivity of Optimal Capacity to Customer Impatience in an Unobservable M/M/S Queue (Why You Shouldn't Shout at the DMV)," Manufacturing & Service Operations Management, INFORMS, vol. 11(1), pages 19-32, June.
    9. Robert J. Batt & Diwas S. KC & Bradley R. Staats & Brian W. Patterson, 2019. "The Effects of Discrete Work Shifts on a Nonterminating Service System," Production and Operations Management, Production and Operations Management Society, vol. 28(6), pages 1528-1544, June.
    10. Diwas S. Kc & Christian Terwiesch, 2009. "Impact of Workload on Service Time and Patient Safety: An Econometric Analysis of Hospital Operations," Management Science, INFORMS, vol. 55(9), pages 1486-1498, September.
    11. David W. Low, 1974. "Optimal Dynamic Pricing Policies for an M / M / s Queue," Operations Research, INFORMS, vol. 22(3), pages 545-561, June.
    12. repec:mpr:mprres:7826 is not listed on IDEAS
    13. Hummy Song & Anita L. Tucker & Karen L. Murrell, 2015. "The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay," Management Science, INFORMS, vol. 61(12), pages 3032-3053, December.
    14. Samayita Guha & Subodha Kumar, 2018. "Emergence of Big Data Research in Operations Management, Information Systems, and Healthcare: Past Contributions and Future Roadmap," Production and Operations Management, Production and Operations Management Society, vol. 27(9), pages 1724-1735, September.
    15. Michael H. Rothkopf & Shmuel S. Oren, 1979. "A Closure Approximation for the Nonstationary M/M/s Queue," Management Science, INFORMS, vol. 25(6), pages 522-534, June.
    16. Jim G. Dai & Pengyi Shi, 2021. "Recent Modeling and Analytical Advances in Hospital Inpatient Flow Management," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1838-1862, June.
    17. Wallace J. Hopp & Jun Li & Guihua Wang, 2018. "Big Data and the Precision Medicine Revolution," Production and Operations Management, Production and Operations Management Society, vol. 27(9), pages 1647-1664, September.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Arora, Siddharth & Taylor, James W., 2026. "Using teletriage to model the risk of hospital admission at the time of registration in an emergency department," Omega, Elsevier, vol. 138(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lidia Betcheva & Feryal Erhun & Houyuan Jiang, 2021. "OM Forum—Supply Chain Thinking in Healthcare: Lessons and Outlooks," Manufacturing & Service Operations Management, INFORMS, vol. 23(6), pages 1333-1353, November.
    2. Justin T. Kistler & Ramkumar Janakiraman & Subodha Kumar & Vikram Tiwari, 2021. "The Effect of Operational Process Changes on Preoperative Patient Flow: Evidence from Field Research," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1647-1667, June.
    3. Hao Ding & Sokol Tushe & Diwas Singh KC & Donald K. K. Lee, 2024. "Frontiers in Operations: Valuing Nursing Productivity in Emergency Departments," Manufacturing & Service Operations Management, INFORMS, vol. 26(4), pages 1323-1337, July.
    4. Idris Adjerid & Mehmet U. S. Ayvaci & Özalp Özer, 2023. "Value of Algorithm-Enabled Process Innovation: The Case of Sepsis," Manufacturing & Service Operations Management, INFORMS, vol. 25(4), pages 1545-1566, July.
    5. Robert J. Niewoehner & KC Diwas & Bradley Staats, 2023. "Physician Discretion and Patient Pick-up: How Familiarity Encourages Multitasking in the Emergency Department," Operations Research, INFORMS, vol. 71(3), pages 958-978, May.
    6. Masoud Kamalahmadi & Qiuping Yu & Yong-Pin Zhou, 2021. "Call to Duty: Just-in-Time Scheduling in a Restaurant Chain," Management Science, INFORMS, vol. 67(11), pages 6751-6781, November.
    7. Tomer Geva & Maytal Saar‐Tsechansky, 2021. "Who Is a Better Decision Maker? Data‐Driven Expert Ranking Under Unobserved Quality," Production and Operations Management, Production and Operations Management Society, vol. 30(1), pages 127-144, January.
    8. Tinglong Dai & Sridhar Tayur, 2020. "OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 869-887, September.
    9. Mohamad Soltani & Robert J. Batt & Hessam Bavafa & Brian W. Patterson, 2022. "Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use," Manufacturing & Service Operations Management, INFORMS, vol. 24(6), pages 3079-3098, November.
    10. Singha, Sumanta & Arha, Himanshu & Kar, Arpan Kumar, 2023. "Healthcare analytics: A techno-functional perspective," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    11. Song-Hee Kim & Hummy Song & Melissa A. Valentine, 2023. "Learning in Temporary Teams: The Varying Effects of Partner Exposure by Team Member Role," Organization Science, INFORMS, vol. 34(1), pages 433-455, January.
    12. Tortorella, Guilherme Luz & Fogliatto, Flávio Sanson & Espôsto, Kleber Francisco & Vergara, Alejandro Mac Cawley & Vassolo, Roberto & Mendoza, Diego Tlapa & Narayanamurthy, Gopalakrishnan, 2020. "Effects of contingencies on healthcare 4.0 technologies adoption and barriers in emerging economies," Technological Forecasting and Social Change, Elsevier, vol. 156(C).
    13. Wenhao Li & Zhankun Sun & L. Jeff Hong, 2023. "Who Is Next: Patient Prioritization Under Emergency Department Blocking," Operations Research, INFORMS, vol. 71(3), pages 821-842, May.
    14. Sezer Ülkü & Chris Hydock & Shiliang Cui, 2022. "Social Queues (Cues): Impact of Others’ Waiting in Line on One’s Service Time," Management Science, INFORMS, vol. 68(11), pages 7958-7976, November.
    15. Eva Labro & Mark Lang & Jim Omartian, 2019. "Predictive Analytics and Organizational Architecture: Plant-Level Evidence from Census Data," Working Papers 19-02, Center for Economic Studies, U.S. Census Bureau.
    16. Xiangyu Chang & Yinghui Huang & Mei Li & Xin Bo & Subodha Kumar, 2021. "Efficient Detection of Environmental Violators: A Big Data Approach," Production and Operations Management, Production and Operations Management Society, vol. 30(5), pages 1246-1270, May.
    17. Diwas KC & Tongil Kim, 2022. "Impact of universal healthcare on patient choice and quality of care," Production and Operations Management, Production and Operations Management Society, vol. 31(5), pages 2167-2184, May.
    18. Thomas J. Best & Burhaneddin Sandıkçı & Donald D. Eisenstein & David O. Meltzer, 2015. "Managing Hospital Inpatient Bed Capacity Through Partitioning Care into Focused Wings," Manufacturing & Service Operations Management, INFORMS, vol. 17(2), pages 157-176, May.
    19. Shuai Hao & Zhankun Sun & Yuqian Xu, 2025. "Emergency Care Efficiency vs. Quality: Uncovering Hidden Consequences of Fast-Track Routing Decisions," Manufacturing & Service Operations Management, INFORMS, vol. 27(1), pages 75-93, January.
    20. Emre M. Demirezen & Subodha Kumar & Bala Shetty, 2020. "Two Is Better Than One: A Dynamic Analysis of Value Co‐Creation," Production and Operations Management, Production and Operations Management Society, vol. 29(9), pages 2057-2076, September.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:popmgt:v:31:y:2022:i:2:p:799-818. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1937-5956 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.