IDEAS home Printed from https://ideas.repec.org/a/bla/jorssa/v170y2007i3p647-670.html
   My bibliography  Save this article

Fitting disposition codes to mobile phone surveys: experiences from studies in Finland, Slovenia and the USA

Author

Listed:
  • Mario Callegaro
  • Charlotte Steeh
  • Trent D. Buskirk
  • Vasja Vehovar
  • Vesa Kuusela
  • Linda Piekarski

Abstract

Summary. Using mobile phones to conduct survey interviews has gathered momentum recently. However, using mobile telephones in surveys poses many new challenges. One important challenge involves properly classifying final case dispositions to understand response rates and non‐response error and to implement responsive survey designs. Both purposes demand accurate assessments of the outcomes of individual call attempts. By looking at actual practices across three countries, we suggest how the disposition codes of the American Association for Public Opinion Research, which have been developed for telephone surveys, can be modified to fit mobile phones. Adding an international dimension to these standard definitions will improve survey methods by making systematic comparisons across different contexts possible.

Suggested Citation

  • Mario Callegaro & Charlotte Steeh & Trent D. Buskirk & Vasja Vehovar & Vesa Kuusela & Linda Piekarski, 2007. "Fitting disposition codes to mobile phone surveys: experiences from studies in Finland, Slovenia and the USA," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 170(3), pages 647-670, July.
    • Handle: RePEc:bla:jorssa:v:170:y:2007:i:3:p:647-670
    DOI: 10.1111/j.1467-985X.2006.00461.x
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/j.1467-985X.2006.00461.x
    Download Restriction: no
    File URL: https://libkey.io/10.1111/j.1467-985X.2006.00461.x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Robert M. Groves & Steven G. Heeringa, 2006. "Responsive design for household surveys: tools for actively controlling survey errors and costs," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 169(3), pages 439-457, July.
    2. Lynn, Peter & Martin, Jean & Beerten, Roeland & Laiho, Johanna, 2001. "Recommended standard final outcome categories and standard definitions of response rate for social surveys," ISER Working Paper Series 2001-23, Institute for Social and Economic Research.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lynn, Peter & Kaminska, Olena, 2011. "The impact of mobile phones on survey measurement error," ISER Working Paper Series 2011-07, Institute for Social and Economic Research.
    2. Tomaž Kolar & Iztok Kolar, 2008. "What Respondents Really Expect From Researchers," Evaluation Review, , vol. 32(4), pages 363-391, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. G. Blom, Annelies, 2008. "Measuring nonresponse cross-nationally," ISER Working Paper Series 2008-41, Institute for Social and Economic Research.
    2. Lynn, Peter & Jäckle, Annette & G. Blom, Annelies, 2008. "Understanding cross-national differences in unit non-response: the role of contact data," ISER Working Paper Series 2008-01, Institute for Social and Economic Research.
    3. Early Kirstin & Mankoff Jennifer & Fienberg Stephen E., 2017. "Dynamic Question Ordering in Online Surveys," Journal of Official Statistics, Sciendo, vol. 33(3), pages 625-657, September.
    4. Signore Marina & Scanu Mauro & Brancato Giovanna, 2015. "Statistical Metadata: a Unified Approach to Management and Dissemination," Journal of Official Statistics, Sciendo, vol. 31(2), pages 325-347, June.
    5. Särndal Carl-Erik & Lundquist Peter, 2017. "Inconsistent Regression and Nonresponse Bias: Exploring Their Relationship as a Function of Response Imbalance," Journal of Official Statistics, Sciendo, vol. 33(3), pages 709-734, September.
    6. Chun Asaph Young & Schouten Barry & Wagner James, 2017. "JOS Special Issue on Responsive and Adaptive Survey Design: Looking Back to See Forward – Editorial: In Memory of Professor Stephen E. Fienberg, 1942–2016," Journal of Official Statistics, Sciendo, vol. 33(3), pages 571-577, September.
    7. Reza C. Daniels, 2012. "A Framework for Investigating Micro Data Quality, with Application to South African Labour Market Household Surveys," SALDRU Working Papers 90, Southern Africa Labour and Development Research Unit, University of Cape Town.
    8. Reist, Benjamin M. & Rodhouse, Joseph B. & Ball, Shane T. & Young, Linda J., 2019. "Subsampling of Nonrespondents in the 2017 Census of Agriculture," NASS Research Reports 322826, United States Department of Agriculture, National Agricultural Statistics Service.
    9. William Axinn & Cynthia Link & Robert Groves, 2011. "Responsive Survey Design, Demographic Data Collection, and Models of Demographic Behavior," Demography, Springer;Population Association of America (PAA), vol. 48(3), pages 1127-1149, August.
    10. Vandenplas Caroline & Loosveldt Geert & Beullens Koen, 2017. "Fieldwork Monitoring for the European Social Survey: An illustration with Belgium and the Czech Republic in Round 7," Journal of Official Statistics, Sciendo, vol. 33(3), pages 659-686, September.
    11. Mariarosa Scarlata & Luisa Alemany, 2010. "Deal Structuring in Philanthropic Venture Capital Investments: Financing Instrument, Valuation and Covenants," Journal of Business Ethics, Springer, vol. 95(2), pages 121-145, September.
    12. Sauermann, Henry & Roach, Michael, 2013. "Increasing web survey response rates in innovation research: An experimental study of static and dynamic contact design features," Research Policy, Elsevier, vol. 42(1), pages 273-286.
    13. Lewis Taylor, 2017. "Univariate Tests for Phase Capacity: Tools for Identifying When to Modify a Survey’s Data Collection Protocol," Journal of Official Statistics, Sciendo, vol. 33(3), pages 601-624, September.
    14. Barry Schouten & Fannie Cobben & Peter Lundquist & James Wagner, 2016. "Does more balanced survey response imply less non-response bias?," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 179(3), pages 727-748, June.
    15. Jiayun Jin & Caroline Vandenplas & Geert Loosveldt, 2019. "The Evaluation of Statistical Process Control Methods to Monitor Interview Duration During Survey Data Collection," SAGE Open, , vol. 9(2), pages 21582440198, June.
    16. Andy Peytchev, 2013. "Consequences of Survey Nonresponse," The ANNALS of the American Academy of Political and Social Science, , vol. 645(1), pages 88-111, January.
    17. Roger Tourangeau & J. Michael Brick & Sharon Lohr & Jane Li, 2017. "Adaptive and responsive survey designs: a review and assessment," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 180(1), pages 203-223, January.
    18. Brick J. Michael, 2013. "Unit Nonresponse and Weighting Adjustments: A Critical Review," Journal of Official Statistics, Sciendo, vol. 29(3), pages 329-353, June.
    19. repec:bla:istatr:v:83:y:2015:i:3:p:436-448 is not listed on IDEAS
    20. repec:iab:iabfda:201307(en is not listed on IDEAS
    21. Calinescu, Melania & Bhulai, Sandjai & Schouten, Barry, 2013. "Optimal resource allocation in survey designs," European Journal of Operational Research, Elsevier, vol. 226(1), pages 115-121.
    22. Roberts Caroline & Vandenplas Caroline & Herzing Jessica M.E., 2020. "A Validation of R-Indicators as a Measure of the Risk of Bias using Data from a Nonresponse Follow-Up Survey," Journal of Official Statistics, Sciendo, vol. 36(3), pages 675-701, September.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:jorssa:v:170:y:2007:i:3:p:647-670. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://edirc.repec.org/data/rssssea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.