Emerging (information) realities and epistemic injustice

Emergent realities such as the COVID‐19 pandemic and corresponding “infodemic,” the resurgence of Black Lives Matter, climate catastrophe, and fake news, misinformation, disinformation, and so on challenge information researchers to reconsider the limitations and potential of the user‐centered paradigm that has guided much library and information studies (LIS) research. In order to engage with these emergent realities, understanding who people are in terms of their social identities, social power, and as epistemic agents—that is, knowers, speakers, listeners, and informants—may provide insight into human information interactions. These are matters of epistemic injustice. Drawing heavily from Miranda Fricker's work Epistemic Injustice: Power & the Ethics of Knowing, I use the concept of epistemic injustice (testimonial, systematic, and hermeneutical injustice) to consider people as epistemic beings rather than “users” in order to potentially illuminate new understandings of the subfields of information behavior and information literacy. Focusing on people as knowers, speakers, listeners, and informants rather than “users” presents an opportunity for information researchers, practitioners, and LIS educators to work in service of the epistemic interests of people and in alignment with liberatory aims.