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Developing integrated management systems using an AHP‐Fuzzy VIKOR approach

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  • Muhammad Ikram
  • Qingyu Zhang
  • Robert Sroufe

Abstract

Integrated management systems (IMSs) involve a strategy to manage multiple systems while meeting the needs and expectations of stakeholders. There are various management standards used for the development of IMS. This study aims to undertake research focused on how to develop an IMS. In this context, management standards, including the International Organization for Standardization (ISO) and Global Reporting Initiatives (GRI), consider alternatives and integration potential at multiple levels (i.e., strategic, tactical, and operational). We assess criteria including continuous improvement, systematic management, integration, organizational learning, standardization, and ability to cut through bureaucracy before a deeper dive into 28 subcriteria. We then use an analytical hierarchy process (AHP) approach to prioritize the main criteria and subcriteria. Next, we include the use of fuzzy VlseKriterijuska Optimizacija I Komoromisno Resenje (F‐VIKOR) methods to prioritize alternatives. The contributions of this study reveal that systematic management and standardization are the most influencing criteria among six guiding principles. The ISO standard and GRI are the most suitable standards for the development of dynamic IMS. This study is the first of its kind to prioritize guiding principles of IMS. The outcomes of this study will assist business managers, organizations, and policymakers in their decision making regarding management standards for IMS development as well as improve sustainable business practices. Researchers will find new IMS insights and constructs for further empirical investigation.

Suggested Citation

  • Muhammad Ikram & Qingyu Zhang & Robert Sroufe, 2020. "Developing integrated management systems using an AHP‐Fuzzy VIKOR approach," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2265-2283, September.
    • Handle: RePEc:bla:bstrat:v:29:y:2020:i:6:p:2265-2283
    DOI: 10.1002/bse.2501
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    Cited by:

    1. Muhammad Ikram & Qingyu Zhang & Robert Sroufe & Marcos Ferasso, 2020. "The Social Dimensions of Corporate Sustainability: An Integrative Framework Including COVID-19 Insights," Sustainability, MDPI, vol. 12(20), pages 1-29, October.
    2. Chang, Tsung-Sheng & Hsieh, Yao-Chian, 2024. "Applying the analytic hierarchy process for investigating key indicators of responsible innovation in the Taiwan software service industry," Technology in Society, Elsevier, vol. 78(C).
    3. Adam Sulich & Letycja Sołoducho-Pelc, 2021. "Renewable Energy Producers’ Strategies in the Visegrád Group Countries," Energies, MDPI, vol. 14(11), pages 1-21, May.
    4. Muhammad Ikram & Fatima Zahra Abahmaoui, 2025. "Toward Green Growth in Morocco: An Integrated Strategic Decision‐Making Framework for Sustainable Development," Sustainable Development, John Wiley & Sons, Ltd., vol. 33(4), pages 6168-6188, August.
    5. Zhang, Qingyu & Gao, Bohong & Luqman, Adeel, 2022. "Linking green supply chain management practices with competitiveness during covid 19: The role of big data analytics," Technology in Society, Elsevier, vol. 70(C).

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