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Study on Assessment of the Relationship between Success and Job Satisfaction for Social Service Workers in Penitentiary Institutions in Albania

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  • Enida Kume

Abstract

This study aims to analyze job satisfaction and the factors affecting the overall success of Social Service Employees of Penitentiary Institutions in Albania. Among 25 satisfaction items the Factorial Analyze identified five factors as latent variables: satisfaction from pay and benefits, working environment, management, peers and superior. These factors have a positive relationship with Social Service Workers success. Together they explain about 60% of the total variance of success in the work of social service employees. The main important factors of this analysis were pay and benefits, followed by peers and management. In contrast, working environment and relation with superiors have less impact on their success at work.

Suggested Citation

  • Enida Kume, 2016. "Study on Assessment of the Relationship between Success and Job Satisfaction for Social Service Workers in Penitentiary Institutions in Albania," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 5, March.
    • Handle: RePEc:bjz:ajisjr:1455
    DOI: 10.5901/ajis.2016.v5n1p231
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    References listed on IDEAS

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    1. Homburg, Christian & Stock, Ruth, 2004. "The Link Between Sales People’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 35550, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    2. Homburg, Christian & Stock, Ruth, 2004. "The Link between Sales People’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 60486, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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