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Influences of employees’ perceptions of corporate social responsibility on job satisfaction – A study in Ho Chi Minh City

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  • Le Thi Thanh Xuan

    (Ho Chi Minh City University of Technology, Vietnam National University HCMC, Vietnam)

  • Vo Thi Thanh Nhan

    (Ho Chi Minh City University of Technology, Vietnam National University HCMC, Vietnam)

  • Le Thi Diem My

    (Ho Chi Minh City University of Technology, Vietnam National University HCMC, Vietnam)

Abstract

The present study aims to explore the influences of employees’ perceptions of corporate social responsibility (CSR) on their satisfaction in different sectors. The results of the literature review show that there are three components in employees’ perceptions of CSR, including Philanthropic CSR, Ethical CSR, and Environmental CSR; and it is impacted by Perceived CSR capability, Ethical program, and Perceived fit between corporate culture and CSR activities. The research findings have confirmed the proposed hypotheses; and it is obvious that Employees’ perceptions of CSR have a significant impact on Employees’ satisfaction. From the research findings, there are some crucial points to note. Firstly, firms should design their own ethical programs. Secondly, firms should communicate their CSR practices to improve employees’ perceived CSR capabilities. These points are quite important to increase employee satisfaction.

Suggested Citation

  • Le Thi Thanh Xuan & Vo Thi Thanh Nhan & Le Thi Diem My, 2018. "Influences of employees’ perceptions of corporate social responsibility on job satisfaction – A study in Ho Chi Minh City," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 8(1), pages 3-18.
    • Handle: RePEc:bjw:econen:v:8:y:2018:i:1:p:3-18
    DOI: 10.46223/HCMCOUJS.econ.en.8.1.169.2018
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    References listed on IDEAS

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    1. Carolin Plewa & Jodie Conduit & Pascale Quester & Claire Johnson, 2015. "The Impact of Corporate Volunteering on CSR Image: A Consumer Perspective," Journal of Business Ethics, Springer, vol. 127(3), pages 643-659, March.
    2. Geoffrey Tso & Fangtao Liu & Jin Li, 2015. "Identifying Factors of Employee Satisfaction: A Case Study of Chinese Resource-Based State-Owned Enterprises," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 123(2), pages 567-583, September.
    3. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    4. Glavas, Ante & Kelley, Ken, 2014. "The Effects of Perceived Corporate Social Responsibility on Employee Attitudes," Business Ethics Quarterly, Cambridge University Press, vol. 24(2), pages 165-202, April.
    5. Yan Cheung & Weiqiang Tan & Hee-Joon Ahn & Zheng Zhang, 2010. "Does Corporate Social Responsibility Matter in Asian Emerging Markets?," Journal of Business Ethics, Springer, vol. 92(3), pages 401-413, March.
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