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A Study on the Performance of Latvian Bank in their Digitalization

Author

Listed:
  • Sudhindra Bhat

    (SBS Swiss Business School)

  • A. Raschellà

    (SBS Swiss Business School)

Abstract

The financial service sectors create major impact in the world economy. Digitalization is remarkably changing business worldwide. In this study the performance of Latvian Bank in their digitalization was investigated. The research findings indicate that gender does not play a significant role with respect to ability to use digitalization devices while making banking transactions. Further it revealed that significant difference is there for the customer visit of bank branch and transfer of money and withdrawal of money. It also shows that there is a significant relationship between ability to use the digitalization devices for banking transactions and opinion about mobile banking menu on phone.

Suggested Citation

  • Sudhindra Bhat & A. Raschellà, 2015. "A Study on the Performance of Latvian Bank in their Digitalization," SBS Journal of Applied Business Research (SBS-JABR), SBS Swiss Business School, vol. 4, pages 12-28.
    • Handle: RePEc:bfv:journl:014
    as

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    File URL: https://jabr.sbs.edu/vol4/SBS_JABR_Vol4_Art02.pdf
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    References listed on IDEAS

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