IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v9y2025issue-5p512-527.html
   My bibliography  Save this article

Factors Perceived to be Associated with Health Workers Retention in Public Hospitals: A Case of Ndola Teaching Hospital in Ndola District

Author

Listed:
  • Sylvia Tembo

    (Graduate School of Business: University of Zambia)

  • Beatrice Matafwali

    (Graduate School of Business: University of Zambia)

Abstract

This study explored factors influencing health worker retention at Ndola General Hospital amid a global health workforce shortage. The study involved 154 health workers selected from a target population of 200 through stratified random sampling. Using a descriptive research design, data were collected via open- and closed-ended questionnaires and supplemented with secondary sources. Analysis was conducted using SPSS to report descriptive statistics using the Likert scale. Findings revealed a mix of intrinsic and extrinsic motivators influencing retention. While recognition (66.23%, mean score: 3.400), career growth (68%, mean: 3.234), and supervisory support (mean: 3.519) were rated positively, dissatisfaction with compensation was widespread 59.74% of respondents were unhappy with salaries (mean: 1.909) and pay parity with qualifications (mean: 1.727). Fringe benefits and allowances also scored poorly (mean: 2.610). Furthermore, 38.96% strongly disagreed that adequate equipment and facilities were available (mean: 2.312), and 89.61% viewed the hospital infrastructure as outdated. Despite this, 83.12% acknowledged the availability of skilled colleagues for complex tasks. Social influences were a key factor in attrition, with 52.3% citing peer pressure to join better-paying private and NGO sectors, and 12% noting intergenerational workplace conflicts. Although intrinsic motivators like recognition and professional growth are present, they are overshadowed by systemic issues related to compensation, infrastructure, and external job markets. The study recommends targeted interventions to address these challenges and calls for broader, more inclusive future research to validate these findings

Suggested Citation

  • Sylvia Tembo & Beatrice Matafwali, 2025. "Factors Perceived to be Associated with Health Workers Retention in Public Hospitals: A Case of Ndola Teaching Hospital in Ndola District," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(5), pages 512-527, May.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-5:p:512-527
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-9-issue-5/512-527.pdf
    Download Restriction: no
    File URL: https://rsisinternational.org/journals/ijriss/articles/factors-perceived-to-be-associated-with-health-workers-retention-in-public-hospitals-a-case-of-ndola-teaching-hospital-in-ndola-district/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Patricia M. Hillebrandt, 2000. "Economic Theory and the Construction Industry," Palgrave Macmillan Books, Palgrave Macmillan, edition 0, number 978-0-230-37248-1, November.
    2. Mueller, Charles W. & Price, James L., 1990. "Economic, psychological, and sociological determinants of voluntary turnover," Journal of Behavioral Economics, Elsevier, vol. 19(3), pages 321-335.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ferda Halicioglu, 2007. "The demand for new housing in Turkey: an application of ARDL model," Global Business and Economics Review, Inderscience Enterprises Ltd, vol. 9(1), pages 62-74.
    2. Lalin Anik & Lara B Aknin & Michael I Norton & Elizabeth W Dunn & Jordi Quoidbach, 2013. "Prosocial Bonuses Increase Employee Satisfaction and Team Performance," PLOS ONE, Public Library of Science, vol. 8(9), pages 1-8, September.
    3. Danny Myers, 2003. "The future of construction economics as an academic discipline," Construction Management and Economics, Taylor & Francis Journals, vol. 21(2), pages 103-106.
    4. S. Thomas Ng & Ryan Fan & James Wong & Albert Chan & Y. H. Chiang & Patrick Lam & Mohan Kumaraswamy, 2009. "Coping with structural change in construction: experiences gained from advanced economies," Construction Management and Economics, Taylor & Francis Journals, vol. 27(2), pages 165-180.
    5. George Ofori, 2003. "Frameworks for analysing international construction," Construction Management and Economics, Taylor & Francis Journals, vol. 21(4), pages 379-391.
    6. Kashifa Yasmin & Najib Ahmad Marzuki, 2015. "Impact of Organizational Commitment on Intention to Quit Among Psychaitric Nurses: Evidence from Pakistan," International Journal of Learning and Development, Macrothink Institute, vol. 5(4), pages 89-102, December.
    7. Mulinge, Munyae & Mueller, Charles W., 1998. "Employee job satisfaction in developing countries: The case of Kenya," World Development, Elsevier, vol. 26(12), pages 2181-2199, December.
    8. Pavlos Metallinos, 2013. "Application of mathematical method in public works tendering in Greece," European Journal of Law and Economics, Springer, vol. 35(3), pages 397-407, June.
    9. Titus Kivaa Mbiti & Nick Blismas & Ron Wakefield & Ric Lombardo, 2011. "System archetypes underlying the problematic behaviour of construction activity in Kenya," Construction Management and Economics, Taylor & Francis Journals, vol. 29(1), pages 3-13.
    10. Alexander Styhre, 2011. "The overworked site manager: gendered ideologies in the construction industry," Construction Management and Economics, Taylor & Francis Journals, vol. 29(9), pages 943-955, May.
    11. Oluwole Alfred Olatunji, 2010. "The impact of oil price regimes on construction cost in Nigeria," Construction Management and Economics, Taylor & Francis Journals, vol. 28(7), pages 747-759.
    12. Tirataci Hakan & Yaman Hakan, 2023. "Estimation of ideal construction duration in tender preparation stage for housing projects," Organization, Technology and Management in Construction, Sciendo, vol. 15(1), pages 192-212, January.
    13. Kargi, Bilal, 2013. "Interaction between the economic growth and the construction industry: A time series analysis on Turkey (2000-2012)," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 3, pages 20-34.
    14. Metallinos Pavlos, 2022. "Failure Case of Earned Value Method (EVM): The “Absurd” of the Use of Management & Contingency Reserves Budgeting," Baltic Journal of Real Estate Economics and Construction Management, Sciendo, vol. 10(1), pages 41-75, January.
    15. Chan Swee Lean, 2001. "Empirical tests to discern linkages between construction and other economic sectors in Singapore," Construction Management and Economics, Taylor & Francis Journals, vol. 19(4), pages 355-363.
    16. Josse Delfgaauw & Robert Dur & Oke Onemu & Joeri Sol, 2022. "Team Incentives, Social Cohesion, and Performance: A Natural Field Experiment," Management Science, INFORMS, vol. 68(1), pages 230-256, January.
    17. George Ofori, 2007. "Construction in Developing Countries," Construction Management and Economics, Taylor & Francis Journals, vol. 25(1), pages 1-6.
    18. John Benson & Michelle Brown, 2007. "Knowledge workers: what keeps them committed; what turns them away," Work, Employment & Society, British Sociological Association, vol. 21(1), pages 121-141, March.
    19. Alexander Styhre, 2011. "In the circuit of credibility: construction workers and the norms of 'a good job'," Construction Management and Economics, Taylor & Francis Journals, vol. 29(2), pages 199-209.
    20. Martin Skitmore, 2008. "First and second price independent values sealed bid procurement auctions: some scalar equilibrium results," Construction Management and Economics, Taylor & Francis Journals, vol. 26(8), pages 787-803.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:9:y:2025:issue-5:p:512-527. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.