IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v9y2025issue-44970-4981.html
   My bibliography  Save this article

Exploring the Mediatory Effect of Academic Quality on Computer-Based Examinations and Student Satisfaction of State Universities in Sri Lanka: A Concept Paper

Author

Listed:
  • Madhavi Jayasekara

    (Department of Decision Science, University of Sri Jayewardenepura)

  • Buddinee Ranasinghe

    (Department of Decision Science, University of Sri Jayewardenepura)

Abstract

This concept paper outlines a future study investigating the mediating role of academic quality in the relationship between computer-based examination and student satisfaction in Sri Lankan state universities. Students, as the primary beneficiaries of educational services, require a high level of satisfaction with academic activities provided by universities. In this context, maintaining academic quality is essential for fostering students’ satisfaction. The effectiveness of educational services hinges on their capability to meet established quality standards, which students recognize and appreciate as an effective educational experience. Notably, the way of delivering academic activities, including examination, influences academic quality. Students highly consider how examinations are conducted to ensure their satisfaction with the process, as examinations are one primary method of assessing their performance. The initiatives implemented during the COVID-19 pandemic have led to a significant transformation in examination methods, with traditional examinations shifting to computer-based examinations. This underscores the importance of conducting a thorough inquiry into their effect. While prior research has extensively explored shifts in lecture modes, the effects of examination modalities on academic quality and student satisfaction remain underexplored. This study seeks to address this gap by examining the effect of computer-based examinations on student satisfaction through academic quality and developing a robust conceptual framework for future research, reviewing the literature. A deductive research approach will be employed, utilizing a structured online questionnaire to gather data from students. The study will employ descriptive statistical analyses, including charts, tables, and summary measures to provide a clear understanding of the sample characteristics. Structural equation modelling (SEM) will be used to test the proposed conceptual framework. The findings of this future study are expected to provide critical insights into computer-based examinations, academic quality, and student satisfaction in state universities.

Suggested Citation

  • Madhavi Jayasekara & Buddinee Ranasinghe, 2025. "Exploring the Mediatory Effect of Academic Quality on Computer-Based Examinations and Student Satisfaction of State Universities in Sri Lanka: A Concept Paper," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(4), pages 4970-4981, April.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-4:4970-4981
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-9-issue-4/4970-4981.pdf
    Download Restriction: no
    File URL: https://rsisinternational.org/journals/ijriss/articles/exploring-the-mediatory-effect-of-academic-quality-on-computer-based-examinations-and-student-satisfaction-of-state-universities-in-sri-lanka-a-concept-paper/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Luiza Ochnio & Tomasz Rokicki & Katarzyna Czech & Grzegorz Koszela & Mariusz Hamulczuk & Aleksandra Perkowska, 2022. "Were the Higher Education Institutions Prepared for the Challenge of Online Learning? Students’ Satisfaction Survey in the Aftermath of the COVID-19 Pandemic Outbreak," Sustainability, MDPI, vol. 14(19), pages 1-25, September.
    2. Abu Elnasr E. Sobaih & Ahmed M. Hasanein & Ahmed E. Abu Elnasr, 2020. "Responses to COVID-19 in Higher Education: Social Media Usage for Sustaining Formal Academic Communication in Developing Countries," Sustainability, MDPI, vol. 12(16), pages 1-18, August.
    3. Hamed Taherdoost, 2016. "Sampling Methods in Research Methodology; How to Choose a Sampling Technique for Research," Post-Print hal-02546796, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Markose Chekol Zewdie & Michele Moretti & Daregot Berihun Tenessa & Zemen Ayalew Ayele & Jan Nyssen & Enyew Adgo Tsegaye & Amare Sewnet Minale & Steven Van Passel, 2021. "Agricultural Technical Efficiency of Smallholder Farmers in Ethiopia: A Stochastic Frontier Approach," Land, MDPI, vol. 10(3), pages 1-17, March.
    2. Yoshihiro Zenno & Kentaka Aruga, 2022. "Institutional Investors’ Willingness to Pay for Green Bonds: A Case for Shanghai," JRFM, MDPI, vol. 15(11), pages 1-16, November.
    3. Eric Kwadwo Amissah & Kwabena Nduro & Phoebe Ama Quansah, 2024. "Towards Greener Printing: Examining Waste Disposal Innovations in the Ghanaian Printing Industry," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 1244-1264, March.
    4. Ostovan, Nima & Khalili Nasr, Arash, 2022. "The manifestation of luxury value dimensions in brand engagement in self-concept," Journal of Retailing and Consumer Services, Elsevier, vol. 66(C).
    5. repec:arp:tjssrr:2019:p:1016-1024 is not listed on IDEAS
    6. Vecchio, Yari & De Rosa, Marcello & Adinolfi, Felice & Bartoli, Luca & Masi, Margherita, 2020. "Adoption of precision farming tools: A context-related analysis," Land Use Policy, Elsevier, vol. 94(C).
    7. Hamed Taherdoost, 2021. "Data Collection Methods and Tools for Research; A Step-by-Step Guide to Choose Data Collection Technique for Academic and Business Research Projects," Post-Print hal-03741847, HAL.
    8. Yan Chen & Feilian Zhang & Yan Wang & Junwei Zheng, 2020. "Work–Family Conflict, Emotional Responses, Workplace Deviance, and Well-Being among Construction Professionals: A Sequential Mediation Model," IJERPH, MDPI, vol. 17(18), pages 1-19, September.
    9. Ade Dotun Ajasa & Hassan Chizari & Abu Alam, 2025. "Database Security and Performance: A Case of SQL Injection Attacks Using Docker-Based Virtualisation and Its Effect on Performance," Future Internet, MDPI, vol. 17(4), pages 1-23, April.
    10. Rahiem, Maila D.H., 2021. "Remaining motivated despite the limitations: University students’ learning propensity during the COVID-19 pandemic," Children and Youth Services Review, Elsevier, vol. 120(C).
    11. Hamed Taherdoost, 2021. "Data Collection Methods and Tools for Research; A Step-by-Step Guide to Choose Data Collection Technique for Academic and Business Research Projects Authors," Post-Print hal-03741834, HAL.
    12. Ethel Jane L. Lanzaderas, 2025. "Entrepreneurial Learning, Digital Exposure and Attitudes: Antecedents of Entrepreneurial Skills," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(5), pages 2835-2848, May.
    13. M.W. Mutiga & M.M. Mutuku & L.N. Kinuthia & A. A. Olubandwa, 2022. "Influence of Non-Governmental Organizations’ Financial Interventions on Community Empowerment," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(12), pages 170-179, December.
    14. Youtang Zhang & Hagos Mesfin Berhe, 2022. "The Impact of Green Investment and Green Marketing on Business Performance: The Mediation Role of Corporate Social Responsibility in Ethiopia’s Chinese Textile Companies," Sustainability, MDPI, vol. 14(7), pages 1-24, March.
    15. Abdoudramane Sanou & Kiessoun Konate & Roger Dakuyo & Kaboré Kabore & Hemayoro Sama & Mamoudou Hama Dicko, 2022. "Hibiscus sabdariffa: Genetic variability, seasonality and their impact on nutritional and antioxidant properties," PLOS ONE, Public Library of Science, vol. 17(3), pages 1-15, March.
    16. Batanai Sammie & Elvis Mupfiga & Liboster Mwadzingeni & Tavengwa Chitata & Raymond Mugandani, 2021. "A gendered lens to self-evaluated and actual climate change knowledge," Journal of Environmental Studies and Sciences, Springer;Association of Environmental Studies and Sciences, vol. 11(1), pages 65-75, March.
    17. Hamed Taherdoost, 2017. "Determining Sample Size; How to Calculate Survey Sample Size," Post-Print hal-02557333, HAL.
    18. Liliana Mâță & Otilia Clipa & Venera-Mihaela Cojocariu & Viorel Robu & Tatiana Dobrescu & Carlos Hervás-Gómez & Ionuț Viorel Stoica, 2021. "Students’ Attitude towards the Sustainable Use of Mobile Technologies in Higher Education," Sustainability, MDPI, vol. 13(11), pages 1-13, May.
    19. Norlelawati Jamaludin & Nuryusmawati Mohd Yusof & Faizah Maishahadi & Faizah Sohid & Syed Asherene Syed Syed Omar & Mohd Fikri Ishak & Syed Mustaqim Syed Yusof & Janiffa Saidon, 2024. "Determinants of Online Dating Application Among Millennials," Information Management and Business Review, AMH International, vol. 16(3), pages 750-760.
    20. Shafi AlDousari, 2023. "Capacities and Obstacles of Kuwait Medical Educational Sector in Transitioning Education System to Online Form: A Paradigm Shift," International Journal of Business and Management, Canadian Center of Science and Education, vol. 16(12), pages 1-88, February.
    21. Ali Bakdur & Fumito Masui & Michal Ptaszynski, 2021. "Predicting Increase in Demand for Public Buses in University Students Daily Life Needs: Case Study Based on a City in Japan," Sustainability, MDPI, vol. 13(9), pages 1-28, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:9:y:2025:issue-4:4970-4981. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.