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Evaluating the Flexible Learning System (FLS) Implementation in the BITM Programme at Utem: A Mixed-Methods Case Study

Author

Listed:
  • H. A. Sulaiman

    (Universiti Teknikal Malaysia Melaka, Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia)

  • Ahmad Shaarizan Shaarani

    (Universiti Teknikal Malaysia Melaka, Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia)

  • M. L. B. Dolhalit

    (Universiti Teknikal Malaysia Melaka, Hang Tuah Jaya, 76100 Durian Tunggal, Melaka, Malaysia)

  • Iznora Aini Zolkifly

    (Universiti Tenaga Nasional,Bangi, Selangor, Malaysia)

  • Nur Saadah Mohd Shapri

    (Universiti Sultan Zainal Abidin, Kuala Terengganu, Terengganu, Malaysia)

Abstract

The Flexible Learning System (FLS), introduced by the Ministry of Higher Education Malaysia (MoHE) in 2022, aims to provide higher education students with greater flexibility in managing their study schedules, optimising resource utilisation, and improving access to education. This case study evaluates the implementation of FLS in the Bachelor of Computer Science (Interactive Media) with Honours (BITM) programme at Universiti Teknikal Malaysia Melaka (UTeM), employing a mixed-methods approach. Data were collected through a structured survey administered to 58 students from the 2023/2024 and 2024/2025 academic cohorts, supplemented by an analysis of official faculty documents. The findings indicate that while FLS offers notable advantages — including scheduling flexibility and cost savings — significant challenges persist, such as reduced effectiveness of practical learning, technological access gaps, and low student engagement. This study proposes a blended learning model that integrates face-to-face and online instruction, accompanied by improvements to digital infrastructure, as strategies to enhance the effectiveness of FLS. The findings carry important implications for policymakers and universities seeking to design more sustainable and effective flexible learning frameworks.

Suggested Citation

  • H. A. Sulaiman & Ahmad Shaarizan Shaarani & M. L. B. Dolhalit & Iznora Aini Zolkifly & Nur Saadah Mohd Shapri, 2026. "Evaluating the Flexible Learning System (FLS) Implementation in the BITM Programme at Utem: A Mixed-Methods Case Study," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 10(2), pages 6802-6814, February.
    • Handle: RePEc:bcp:journl:v:10:y:2026:i:2:p:6802-6814
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    References listed on IDEAS

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    1. Claudiu Coman & Laurențiu Gabriel Țîru & Luiza Meseșan-Schmitz & Carmen Stanciu & Maria Cristina Bularca, 2020. "Online Teaching and Learning in Higher Education during the Coronavirus Pandemic: Students’ Perspective," Sustainability, MDPI, vol. 12(24), pages 1-24, December.
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    3. Felix Costan & Gamaliel Gonzales & Roselyn Gonzales & Lislee Valle & Jacquiline Dela Cruz & Gerly Alcantara & Ryan Mahilum & Maria Diana Lauro & Nadine May Atibing & Angelo Burdeos & Kafferine Yamagis, 2022. "Teachers’ Turnover Intentions in View of Implementing a Flexible Learning System: An Extended Theory of Planned Behavior," Sustainability, MDPI, vol. 14(20), pages 1-28, October.
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