A new organizational approach to supply chain management
This work examines organizational redesign of supply chain management as a tool to increase the level of service to customers. It studies the impact of the time-based concurrency phenomenon, which has forced companies to be more flexible to face the constant challenges of their markets. It also analyzes the transformation of intra-functional processes into inter-functional ones, where all departments must interact to promote an uninterrupted flow of the information inherent to organizational processes, aligned with the demands of globalized markets. Among these processes are certain key tasks and processes for more efficient supply chain management, such as management of inbound and outbound transport, administration of customer orders, materials management, production planning and management of inventories, besides technical assistance to customers when necessary. In the final analysis, companies need to adopt a new supply chain management structure.
Volume (Year): 3 (2006)
Issue (Month): 2 (July)
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