IDEAS home Printed from https://ideas.repec.org/a/aoj/ajssms/v3y2016i2p150-162id483.html
   My bibliography  Save this article

A Review: Customer Perceived Value and its Dimension

Author

Listed:
  • Septa Akbar Aulia
  • Inda Sukati
  • Zuraidah Sulaiman

Abstract

Customer perceived value has become the most extensive used concept in marketing literature in recent years. It is considered as the main key to sustain the business especially in high market competition. Consequently, understanding its dimensions and the influences on customer attitude and behavior becomes crucial for all marketers. This paper reviews the related literatures and categorized dimension of perceived value of durable product into three categories namely product-related value, social-related value, and personal-related value.

Suggested Citation

  • Septa Akbar Aulia & Inda Sukati & Zuraidah Sulaiman, 2016. "A Review: Customer Perceived Value and its Dimension," Asian Journal of Social Sciences and Management Studies, Asian Online Journal Publishing Group, vol. 3(2), pages 150-162.
    • Handle: RePEc:aoj:ajssms:v:3:y:2016:i:2:p:150-162:id:483
    as

    Download full text from publisher

    File URL: https://asianonlinejournals.com/index.php/AJSSMS/article/view/483/486
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Shu-Yi Liaw & Thi Mai Le, 2017. "Comparing Mediation Effect of Functional and Emotional Value in the Relationship between Pros of Applying Big Data," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 9(4), pages 66-75, August.
    2. Wu, Daoyou & Guo, Kun & He, Qiuyan & Zhang, Ju, 2023. "The impact of live streamers' improvisational responses to unexpected events on their entrepreneurial performance," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
    3. Chang, Chia-Hsun & Lin, Chi-Chang & Yang, Zaili & Kontovas, Christos, 2024. "Evaluating the social acceptance of autonomous ferries: An observation from passengers’ boarding willingness," Transport Policy, Elsevier, vol. 159(C), pages 83-94.
    4. Dastane, Omkar & Goi, Chai Lee & Rabbanee, Fazlul, 2020. "A synthesis of constructs for modelling consumers’ perception of value from mobile-commerce (M-VAL)," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    5. Yordan Hristov Ivanov & Darina Pavlova Pavlova, 2017. "Impact of technology and equipment equity on price levels of products," Marketing and Branding Research, EUROKD, vol. 4(1), pages 89-99.
    6. Namhee Lee & Kanghee Lee, 2024. "Travelers’ viewpoints on machine translation using Q methodology: a perspective of consumption value theory," Information Technology & Tourism, Springer, vol. 26(4), pages 611-632, December.
    7. Malina Hanum Mohd Kamal & Noristisarah Abd Shattar & Farisya Idayu Azhar & Tuan Sharifah Irene Natasha Tuan Ahmad Jafri & Ema Maliha Mohd Kamal, 2025. "Perceived Value Dimensions and Guest Satisfaction: An Analysis of Functional, Social and Emotional Values in Five-Star Hotel Organizations," Information Management and Business Review, AMH International, vol. 17(1), pages 192-200.
    8. Benamar, Lamya & Balagué, Christine & Zhong, Zeling, 2020. "Internet of Things devices appropriation process: The Dynamic Interactions Value Appropriation (DIVA) framework," Technovation, Elsevier, vol. 89(C).
    9. Ming-Hsiung Hsiao, 2021. "Influence of interpersonal competence on behavioral intention in social commerce through customer-perceived value," Journal of Marketing Analytics, Palgrave Macmillan, vol. 9(1), pages 44-55, March.
    10. Loureiro, Sandra Maria Correia & Jiménez-Barreto, Jano & Romero, Jaime, 2020. "Enhancing brand coolness through perceived luxury values: Insight from luxury fashion brands," Journal of Retailing and Consumer Services, Elsevier, vol. 57(C).

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aoj:ajssms:v:3:y:2016:i:2:p:150-162:id:483. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sara Lim (email available below). General contact details of provider: http://asianonlinejournals.com/index.php/AJSSMS/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.