IDEAS home Printed from https://ideas.repec.org/a/adi/ijbess/v6y2024i6p133-147.html

Employee engagement in Ghana’s higher education institutions: a systematic literature review

Author

Listed:
  • Lawrenda Adiasany

    (Department of Business Management, Central University of Technology)

  • Crispen Chipunza

    (Department of Business Management, Central University of Technology)

  • Lineo Dzansi

    (Department of Business Management, Central University of Technology)

  • Samson Adewumi

    (Central University of Technology)

Abstract

Employee engagement has become a prominent topic in workplace discourse, particularly within academia, yet the academic literature on this subject remains relatively limited, especially in the context of Ghana. This paper seeks to address this gap by examining the factors contributing to employee engagement among academics and exploring their interrelationships for enhanced engagement of faculty. This was done through a comprehensive literature review, drawing on peer-reviewed journal articles, working papers, textbooks, and other relevant published sources, as well as online databases, including EBSCO Business Source Premier, Emerald Full Text, Google Scholar, Sci-Space, Science Direct, Sci-Hub, and Scopus. This study identifies key factors influencing employee engagement in higher education institutions as co-worker relationships, effective supervision, confidence in management, meaningful work roles, perceived organisational politics, organisational resources, effective leadership, and compensation and monetary benefits. The findings reveal a concerning trend of a higher number of disengaged or unengaged employees compared to those who are actively engaged. Furthermore, the consequences of employee engagement identified in the literature include job satisfaction, employee retention, and organisational citizenship behaviours, while challenges and barriers to engagement include poor management-union relationships, poor work environments, poor management practices, and inadequate communication. This paper contributes to the understanding of employee engagement in academia and provides insights for improving engagement levels in higher education institutions in Ghana.

Suggested Citation

  • Lawrenda Adiasany & Crispen Chipunza & Lineo Dzansi & Samson Adewumi, 2024. "Employee engagement in Ghana’s higher education institutions: a systematic literature review," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 6(6), pages 133-147, December.
    • Handle: RePEc:adi:ijbess:v:6:y:2024:i:6:p:133-147
    DOI: 10.36096/ijbes.v6i6.526
    as

    Download full text from publisher

    File URL: https://www.bussecon.com/ojs/index.php/ijbes/article/view/526/380
    Download Restriction: no
    File URL: https://doi.org/10.36096/ijbes.v6i6.526
    Download Restriction: no
    File URL: https://libkey.io/10.36096/ijbes.v6i6.526?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    2. Daiva Budriene & Danuta Diskiene, 2020. "Employee Engagement: Types, Levels And Relationship With Practice Of Hrm," Malaysian E Commerce Journal (MECJ), Zibeline International Publishing, vol. 4(2), pages 42-47, June.
    3. Li Sun & Chanchai Bunchapattanasakda, 2019. "Employee Engagement: A Literature Review," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(1), pages 63-80, December.
    4. Simon L. Albrecht & Camille R. Green & Andrew Marty, 2021. "Meaningful Work, Job Resources, and Employee Engagement," Sustainability, MDPI, vol. 13(7), pages 1-14, April.
    5. Elisabeth Baia & João J Ferreira & Ricardo Rodrigues, 2020. "Value and rareness of resources and capabilities as sources of competitive advantage and superior performance," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 18(3), pages 249-262, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pakize Bilalli Abduraimi & Mirlinde Bilalli & Xhavit Islami & Fitim Macani, 2024. "Does Internal Organization Communication Enhance Employee Engagement?," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 144-165.
    2. Muhammad Younas & Altaf Hussain Akhunkhel & Saeed Ullah Khan, 2025. "Validating Indirect Effect of Transformational Leadership on Work Engagement through Trust: Evidence from Call Center Employees in Pakistan’s Telecom Sector [Vérifier l'effet médiateur de la confia," Post-Print hal-05283627, HAL.
    3. Nuwagira Adoniya & Prof Emuron Lydia & Dr. Kyohairwe Stella, 2024. "Effects of Organisational Commitment and Work Engagement on Employee Performance in The Uganda Public Service," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3), pages 2521-2537, March.
    4. Indy Wijngaards & Owen C. King & Martijn J. Burger & Job van Exel, 2022. "Worker Well-Being: What it Is, and how it Should Be Measured," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 17(2), pages 795-832, April.
    5. Eva Garrosa & Luis Manuel Blanco-Donoso & Isabel Carmona-Cobo & Bernardo Moreno-Jiménez, 2017. "How do Curiosity, Meaning in Life, and Search for Meaning Predict College Students’ Daily Emotional Exhaustion and Engagement?," Journal of Happiness Studies, Springer, vol. 18(1), pages 17-40, February.
    6. Jian-Bin Li & Jiaxin Deng & Yu Xu & Jin Sun & Junjun Chen & Jesus Alfonso D. Datu & Rui Zhang & Shiqi Qiu, 2024. "Which Well-Being Elements Are Fundamental for Early Childhood Educators in the Chinese Context? A Network Analysis," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 19(1), pages 103-134, February.
    7. Hyo Sun Jung & Kyung Hwa Seo & Hye Hyun Yoon, 2020. "The Importance of Leader Integrity on Family Restaurant Employees’ Engagement and Organizational Citizenship Behaviors: Exploring Sustainability of Employees’ Generational Differences," Sustainability, MDPI, vol. 12(6), pages 1-12, March.
    8. Sachiko KURODA & Isamu YAMAMOTO, 2016. "Workers' Mental Health, Long Work Hours, and Workplace Management: Evidence from workers' longitudinal data in Japan," Discussion papers 16017, Research Institute of Economy, Trade and Industry (RIETI).
    9. N.T.Azharudeen & A.Anton Arulrajah, 2018. "The Relationships among Emotional Demand, Job Demand, Emotional Exhaustion and Turnover Intention," International Business Research, Canadian Center of Science and Education, vol. 11(11), pages 8-18, November.
    10. Damianus Abun & Russel I. Menor & Nimfa C. Catabagan & Theogenia Magallanes & Frelyn B. Ranay, 2021. "Organizational climate and work engagement of employees of divine word colleges in Ilocos Region, Philippines," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(1), pages 107-121, January.
    11. Xana Mader & Joana Santos & Gabriela Gonçalves, 2018. "Job Satisfaction In A Tourist Resort In Portugal," Journal of Tourism, Sustainability and Well-being, CinTurs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 6(3), pages 314-325.
    12. Rocco Palumbo, 2024. "Turning Into Disengaged Public Servants: Examining the Effects of Discrimination on Work Engagement," Public Organization Review, Springer, vol. 24(4), pages 1147-1170, December.
    13. Jos Sanders & Luc Dorenbosch & Rob Gründemann & Roland Blonk, 2011. "Sustaining the Work Ability and Work Motivation of Lower-educated Older Workers: Directions for Work Redesign," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 22(2), pages 132-150.
    14. Luu, Trong Tuan & Rowley, Chris & Vo, Thanh Thao, 2019. "Addressing employee diversity to foster their work engagement," Journal of Business Research, Elsevier, vol. 95(C), pages 303-315.
    15. AHMED Umair & SHAH Saeed Abbas & QURESHI Muhammad Asif & SHAH Muzafar Hussain & KHUWAJA Faiz Muhammad, 2018. "Nurturing Innovation Performance Through Corporate Entrepreneurship: The Moderation Of Employee Engagement," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 13(2), pages 20-30, August.
    16. Shiva Kakkar & Neharika Vohra, 2021. "Self-Regulatory Effects of Performance Management System Consistency on Employee Engagement: A Moderated Mediation Model," American Business Review, Pompea College of Business, University of New Haven, vol. 24(1), pages 225-248.
    17. Emanuela Ingusci & Enrico Ciavolino & Fulvio Signore & Margherita Zito & Vincenzo Russo & Chiara Ghislieri, 2023. "The Role of Personal Resources in Buffering College Student Technostress during the Pandemic: A Study Using an Italian Sample," Social Sciences, MDPI, vol. 12(9), pages 1-16, August.
    18. Deepak Chawla & Afsha Dokadia & Snigdha Rai, 2017. "Multigenerational Differences in Career Preferences, Reward Preferences and Work Engagement among Indian Employees," Global Business Review, International Management Institute, vol. 18(1), pages 181-197, February.
    19. Serdar Çop & Victor Oluwafemi Olorunsola & Uju Violet Alola, 2021. "Achieving environmental sustainability through green transformational leadership policy: Can green team resilience help?," Business Strategy and the Environment, Wiley Blackwell, vol. 30(1), pages 671-682, January.
    20. Onintze Letona-Ibañez & Silvia Martinez-Rodriguez & Nuria Ortiz-Marques & Maria Carrasco & Alejandro Amillano, 2021. "Job Crafting and Work Engagement: The Mediating Role of Work Meaning," IJERPH, MDPI, vol. 18(10), pages 1-15, May.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:adi:ijbess:v:6:y:2024:i:6:p:133-147. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Umit Hacioglu (email available below). General contact details of provider: https://edirc.repec.org/data/ibihutr.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.