Grasping Marketing and Consumer Behavior in the Digital Environment: Brazilian Scholars Insights
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- Mikaela Daiane Prestes Floriano & Andressa Hennig Silva, 2023. "Understanding Conspicuity in the Dissemination of Experiences on Social Media: The Effect of Materialism," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 27(Vol. 27 N), pages 220323-2203.
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- Isadora Gasparin & Luiz Antonio Slongo, 2023. "Omnichannel as a Consumer-Based Marketing Strategy," RAC - Revista de Administração Contemporânea (Journal of Contemporary Administration), ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração, vol. 27(Vol. 27 N), pages 220327-2203.
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