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A renewed perspective on the measurement of cross-cultural competence: An approach through personality traits and cross-cultural knowledge

Author

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  • Anne Bartel-Radic

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UGA [2016-2019] - Université Grenoble Alpes [2016-2019])

  • Jean-Luc Giannelloni

    (CERAG - Centre d'études et de recherches appliquées à la gestion - UGA [2016-2019] - Université Grenoble Alpes [2016-2019])

Abstract

The concept of cross-cultural competence (CCC) has generated considerable interest in the area of international business, but research still lacks solid measurement tools for this multidimensional construct. CCC is frequently operationalized with its components such as personality traits, but to what extent are those really linked to another dimension of CCC and therefore indicative of cross-cultural knowledge? This study combines measurement tools for two components of CCC: personality trait scales and critical incident technique. The tools are validated on a multinational sample of a working population. A structural model shows that most of the personality traits generally presented as predictive of CCC, do not significantly determine cross-cultural knowledge.

Suggested Citation

  • Anne Bartel-Radic & Jean-Luc Giannelloni, 2017. "A renewed perspective on the measurement of cross-cultural competence: An approach through personality traits and cross-cultural knowledge," Post-Print hal-01975656, HAL.
    • Handle: RePEc:hal:journl:hal-01975656
    DOI: 10.1016/j.emj.2017.02.003
    Note: View the original document on HAL open archive server: https://hal.science/hal-01975656
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    References listed on IDEAS

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    Cited by:

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    2. Chatterjee, Sheshadri & Chaudhuri, Ranjan & Vrontis, Demetris, 2022. "Examining the role of cross-cultural factors in the international market on customer engagement and purchase intention," Journal of International Management, Elsevier, vol. 28(3).
    3. Richter, Nicole Franziska & Schlaegel, Christopher & Taras, Vasyl & Alon, Ilan & Bird, Allan, 2023. "Reviewing half a century of measuring cross-cultural competence: Aligning theoretical constructs and empirical measures," International Business Review, Elsevier, vol. 32(4).
    4. Anne Bartel-Radic & Philippe Mouillot & Danielle A. Taylor, 2019. "Experimental Methods in International Management Research," Post-Print hal-03566121, HAL.
    5. Ana Azevedo, 2018. "Cultural Intelligence: Key Benefits to Individuals, Teams and Organizations," American Journal of Economics and Business Administration, Science Publications, vol. 10(1), pages 52-56, December.
    6. Björn Kjellgren & Tanja Richter, 2021. "Education for a Sustainable Future: Strategies for Holistic Global Competence Development at Engineering Institutions," Sustainability, MDPI, vol. 13(20), pages 1-18, October.
    7. Sara Isabel Marin-Zapata & Juan Pablo Román-Calderón & Cristina Robledo-Ardila & Maria Alejandra Jaramillo-Serna, 2022. "Soft skills, do we know what we are talking about?," Review of Managerial Science, Springer, vol. 16(4), pages 969-1000, May.

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