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Employee Perception on Commitment Oriented Work Systems

Author

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  • Boselie, J.P.P.E.F.
  • Hesselink, M.
  • Paauwe, J.
  • van der Wiele, A.

Abstract

Human resource management (HRM) does matter! Prior empirical research, summarized and classified in the work of Delery and Doty (1996), Guest (1997) and Boselie et al. (2000), suggests significant impact of HRM on the competitive advantage of organizations. The mainstream research on this topic reveals encouraging results on organizational level. Further research on the perception of the individual employee may reveal new insights in the effectiveness of HRM in organizations. Now we have the opportunity to study recent empirical data of a Dutch employment agency. These data on individual employee level provide us new insights in the perception of commitment oriented HR systems and their relationship with perceived job security and employee trust. High scores on employee participation, payment system, training and development, information sharing, and support of the direct supervisor result in employee trust and high scores on perceived job security.

Suggested Citation

  • Boselie, J.P.P.E.F. & Hesselink, M. & Paauwe, J. & van der Wiele, A., 2001. "Employee Perception on Commitment Oriented Work Systems," ERIM Report Series Research in Management ERS-2001-02-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  • Handle: RePEc:ems:eureri:68
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    File URL: https://repub.eur.nl/pub/68/erimrs20010123152802.pdf
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    References listed on IDEAS

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    1. Casey Ichniowski & Kathryn Shaw, 1999. "The Effects of Human Resource Management Systems on Economic Performance: An International Comparison of U.S. and Japanese Plants," Management Science, INFORMS, vol. 45(5), pages 704-721, May.
    2. Boselie, J.P.P.E.F. & Paauwe, J. & Jansen, P., 2000. "Human Resource Management and Performance," ERIM Report Series Research in Management ERS-2000-46-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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    Citations

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    Cited by:

    1. Joather Al Wali & Rajendran Muthuveloo & Teoh Ai Ping & Mohammad Bataineh, 2021. "The Impact of HR Practices and Innovative Work Behavior on Job Performance in Physicians," International Journal of Human Resource Studies, Macrothink Institute, vol. 11(3), pages 4266-4266, December.
    2. Ruiz, Jesús & Coduras, Alicia, 2015. "Can company restructuring create a healthier work environment, promote corporate entrepreneurship, and improve productivity?," Journal of Business Research, Elsevier, vol. 68(7), pages 1466-1467.
    3. Ton Wiele, 2007. "Longitudinal measurement in organisational transformation: a case of a Dutch Flex Company," Service Business, Springer;Pan-Pacific Business Association, vol. 1(1), pages 25-40, March.
    4. Hesselink, M. & van Iwaarden, J.D. & van der Wiele, A., 2004. "Mystery shopping: A tool to develop insight into customer service provision," ERIM Report Series Research in Management ERS-2004-082-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    5. van der Wiele, A. & Hesselink, M. & Boselie, J.P.P.E.F., 2002. "The Importance Of Customer Satisfaction In Organisational Transformation," ERIM Report Series Research in Management ERS-2002-60-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    6. Leslier Valenzuela & Francisco Villegas, 2013. "Customer Value Orientation And Organizational Performance: An Explanatory Model Proposal, Orientacion Al Valor Del Cliente Y El Desempeno Organizacional: Propuesta De Un Modelo Explicativo," Revista Internacional Administracion & Finanzas, The Institute for Business and Finance Research, vol. 6(7), pages 1-25.
    7. Živilė Stankevičiūtė & Eglė Staniškienė & Urtė Ciganė, 2020. "Sustainable HRM as a Driver for Innovative Work Behaviour: Do Respect, Openness, and Continuity Matter? The Case of Lithuania," Sustainability, MDPI, vol. 12(14), pages 1-29, July.
    8. Murat Gumus & Bahattin Hamarat, 2006. "Business Excellence And Organizational Commitment In Seasonal Hotels," Anadolu University Journal of Social Sciences, Anadolu University, vol. 6(2), pages 1-12, December.

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    More about this item

    Keywords

    commitment (versus control) systems; employee trust; human resource management; perceived job security; performance;
    All these keywords.

    JEL classification:

    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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