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Benchmarking in Tourism Destination, Keeping in Mind the Sustainable Paradigm

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  • Bosetti, Valentina
  • Cassinelli, Mariaester
  • Lanza, Alessandro

Abstract

Tourism destination benchmarking and the assessment of tourism management performances are a crucial and challenging task in the direction of evaluating tourism sustainability and reshaping tourism activities. However, assessing tourism management efficiency per se may not provide enough information concerning long-term performances, which is what sustainability is about. Natural resources management should therefore be included in the analysis to provide a more exhaustive picture of long-run sustainable efficiency and tourism performances. Indeed, while the environmental endowment of a site is a key feature in tourism destination comparison, what really matters is its effective management. Therefore, in this paper we assess and compare tourism destinations, not only in terms of tourism services supply, but also in terms of the performance of environmental management. The proposed efficiency assessment procedure is based on Data Envelopment Analysis (DEA). DEA is a methodology for evaluating the relative efficiency when facing multiple input and output. Although the methodology is extremely versatile, for the sake of exemplification, in this paper it is applied to the valuation of sustainable tourism management of the twenty Italian regions.

Suggested Citation

  • Bosetti, Valentina & Cassinelli, Mariaester & Lanza, Alessandro, 2006. "Benchmarking in Tourism Destination, Keeping in Mind the Sustainable Paradigm," Natural Resources Management Working Papers 12156, Fondazione Eni Enrico Mattei (FEEM).
    • Handle: RePEc:ags:feemnr:12156
    DOI: 10.22004/ag.econ.12156
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    1. Luis Felipe Mendieta-Peñalver & José F Perles-Ribes & Ana B Ramón-Rodríguez & María J Such-Devesa, 2018. "Is hotel efficiency necessary for tourism destination competitiveness? An integrated approach," Tourism Economics, , vol. 24(1), pages 3-26, February.
    2. Zhang, Linjia & Botti, Laurent & Petit, Sylvain, 2016. "Destination performance: Introducing the utility function in the mean-variance space," Tourism Management, Elsevier, vol. 52(C), pages 123-132.
    3. Boris Radovanov & Branislav Dudic & Michal Gregus & Aleksandra Marcikic Horvat & Vincent Karovic, 2020. "Using a Two-Stage DEA Model to Measure Tourism Potentials of EU Countries and Western Balkan Countries: An Approach to Sustainable Development," Sustainability, MDPI, vol. 12(12), pages 1-12, June.
    4. Walheer, Barnabé & Zhang, Linjia, 2018. "Profit Luenberger and Malmquist-Luenberger indexes for multi-activity decision making units: the case of the star-rated hotel industry in China," RIEI Working Papers 2018-06, Xi'an Jiaotong-Liverpool University, Research Institute for Economic Integration.
    5. Bozana Zekan & Irem Önder & Ulrich Gunter, 2019. "Benchmarking of Airbnb listings: How competitive is the sharing economy sector of European cities?," Tourism Economics, , vol. 25(7), pages 1029-1046, November.
    6. Arnaud Abad & Papangkorn Kongmanwatana, 2015. "Comparison of Destination Competitiveness Ranking in the European Union Using a Non-Parametric Approach," Tourism Economics, , vol. 21(2), pages 267-281, April.
    7. Tsionas, Efthymios G. & George Assaf, A., 2014. "Short-run and long-run performance of international tourism: Evidence from Bayesian dynamic models," Tourism Management, Elsevier, vol. 42(C), pages 22-36.
    8. Barros, Carlos Pestana & Botti, Laurent & Peypoch, Nicolas & Robinot, Elisabeth & Solonandrasana, Bernardin & A., George Assaf, 2011. "Performance of French destinations: Tourism attraction perspectives," Tourism Management, Elsevier, vol. 32(1), pages 141-146.
    9. Hyo-Jae Joun & Hany Kim, 2020. "Productivity Evaluation of Tourism and Culture for Sustainable Economic Development: Analyzing South Korea’s Metropolitan Regions," Sustainability, MDPI, vol. 12(7), pages 1-19, April.
    10. Irem Önder & Karl Wöber & Bozana Zekan, 2017. "Towards a sustainable urban tourism development in Europe," Tourism Economics, , vol. 23(2), pages 243-259, March.
    11. Fuentes, Ramón, 2011. "Efficiency of travel agencies: A case study of Alicante, Spain," Tourism Management, Elsevier, vol. 32(1), pages 75-87.
    12. Manuel Rodríguez Díaz & Tomás F. Espino Rodríguez, 2016. "Determining the Sustainability Factors and Performance of a Tourism Destination from the Stakeholders’ Perspective," Sustainability, MDPI, vol. 8(9), pages 1-17, September.
    13. George Assaf, A., 2012. "Benchmarking the Asia Pacific tourism industry: A Bayesian combination of DEA and stochastic frontier," Tourism Management, Elsevier, vol. 33(5), pages 1122-1127.

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    More about this item

    Keywords

    Resource /Energy Economics and Policy;

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
    • Q26 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Renewable Resources and Conservation - - - Recreational Aspects of Natural Resources

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