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Budging beliefs, nudging behaviour

Author

Listed:
  • Oliver P. Hauser

    (University of Exeter Business School)

  • Francesca Gino

    (Harvard Business School)

  • Michael I. Norton

    (Harvard Business School)

Abstract

Nudges have become a popular tool for behaviour change; but, some interventions fail to replicate, even when the identical, previously successful intervention is used. One cause of this problem is that people default to using some of or all of the previously-successful existing nudges for any problem—the “kitchen sink” approach. We argue that the success of an intervention depends on understanding people’s current behaviour and beliefs to ensure that any nudge will actually “budge” them from their current beliefs. We introduce the Beliefs–Barriers–Context model, with three components: understanding beliefs, barriers, and context to change behaviour through a budge. Designing a budge has the goal of identifying the psychological mechanism that drives a target behaviour, focusing on the psychology of the target population before attempting to change that behaviour. In contrast to the “kitchen sink” approach, budges are best complemented with mechanism experiments to identify what undergirds behaviour change. Moving away from simply nudging behaviour to budging minds—by understanding beliefs, barriers and context—has the potential to inform both the successes and failures of behavioural interventions.

Suggested Citation

  • Oliver P. Hauser & Francesca Gino & Michael I. Norton, 2018. "Budging beliefs, nudging behaviour," Mind & Society: Cognitive Studies in Economics and Social Sciences, Springer;Fondazione Rosselli, vol. 17(1), pages 15-26, November.
  • Handle: RePEc:spr:minsoc:v:17:y:2018:i:1:d:10.1007_s11299-019-00200-9
    DOI: 10.1007/s11299-019-00200-9
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    References listed on IDEAS

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    3. Eugen Dimant & Tobias Gesche, 2021. "Nudging Enforcers: How Norm Perceptions and Motives for Lying Shape Sanctions," CESifo Working Paper Series 9385, CESifo.
    4. Erich Renz & Marvin M. Müller & Kim Leonardo Böhm, 2023. "When nudges promote neutral behavior: an experimental study of managerial decisions under risk and uncertainty," Journal of Business Economics, Springer, vol. 93(8), pages 1309-1354, October.
    5. Apffelstaedt, Arno & Freundt, Jana & Oslislo, Christoph, 2022. "Social norms and elections: How elected rules can make behavior (in)appropriate," Journal of Economic Behavior & Organization, Elsevier, vol. 196(C), pages 148-177.
    6. te Velde, Vera L., 2022. "Heterogeneous norms: Social image and social pressure when people disagree," Journal of Economic Behavior & Organization, Elsevier, vol. 194(C), pages 319-340.
    7. Arno Apffelstaedt & Jana Freundt & Christoph Oslislo, 2021. "Social Norms and Elections: How Elected Rules Can Make Behavior (In)Appropriate," ECONtribute Discussion Papers Series 068, University of Bonn and University of Cologne, Germany.
    8. Victor I. Espinosa & William Hongsong Wang & Jesús Huerta de Soto, 2022. "Principles of Nudging and Boosting: Steering or Empowering Decision-Making for Behavioral Development Economics," Sustainability, MDPI, vol. 14(4), pages 1-18, February.
    9. Beshears, John & Kosowsky, Harry, 2020. "Nudging: Progress to date and future directions," Organizational Behavior and Human Decision Processes, Elsevier, vol. 161(S), pages 3-19.

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