IDEAS home Printed from https://ideas.repec.org/a/rfh/jprjor/v9y2023i2p636-651.html
   My bibliography  Save this article

Does Perceived Organizational Support Matter? Sequential Mediation Analysis of Job Satisfaction

Author

Listed:
  • Nisar Ahmad

    (Associate Professor, Hailey College of Commerce, University of the Punjab, Lahore, Pakistan)

  • Mehboob Alam

    (Deputy Treasurer, Lahore College for Women University, Lahore, Pakistan)

  • Bilal Nafees

    (Assistant Professor, Division of Management and Administrative Sciences, UE Business School, Lower Mall Campus, University of Education, Lahore, Pakistan)

  • Jamshaid Ur Rehman

    (Assistant Professor, Department of Economics, Government College University, Lahore, Pakistan)

Abstract

In a challenging environment and current global scenario, satisfied employees play a vital role in the progress and strengthening of institutions. Further, it is very important to recognize the influence of perceived organizational support on the job satisfaction of employees in higher education institutions which have a direct impact on the development of human capital in a country. Therefore, this paper aims to investigate the impact of perceived organizational support on job satisfaction via extrinsic and intrinsic motivation by developing a cross-sectional research design. A self-administrative questionnaire survey method was used for data collection from 429 employees of three public sector universities located in Lahore, Punjab, Pakistan. The results of regression analysis show that perceived organizational support has a significant positive effect on the job satisfaction of employees in higher education institutions. Further, the findings of the study support that extrinsic motivation and intrinsic motivation of employees have a sequential mediation effect on the relationship between perceived organizational support and job satisfaction. The findings of the study suggest that for the job satisfaction of employees supervisory support and procedural justice should be emphasized in higher educational institutions. Moreover, employees’ extrinsic and intrinsic motivation should not be ignored as it is proved as a prerequisite for operationalizing the effect of perceived organizational support on the employees’ satisfaction.

Suggested Citation

  • Nisar Ahmad & Mehboob Alam & Bilal Nafees & Jamshaid Ur Rehman, 2023. "Does Perceived Organizational Support Matter? Sequential Mediation Analysis of Job Satisfaction," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 9(2), pages 636-651.
    • Handle: RePEc:rfh:jprjor:v:9:y:2023:i:2:p:636-651
    as

    Download full text from publisher

    File URL: https://jprpk.com/index.php/jpr/article/view/359/578
    Download Restriction: no
    File URL: https://jprpk.com/index.php/jpr/article/view/359
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Petri Böckerman & Pekka Ilmakunnas, 2012. "The Job Satisfaction-Productivity Nexus: A Study Using Matched Survey and Register Data," ILR Review, Cornell University, ILR School, vol. 65(2), pages 244-262, April.
    2. Dimitrios Belias & Athanasios Koustelios, 2014. "Transformational Leadership and Job Satisfaction in the Banking Sector: A Review," International Review of Management and Marketing, Econjournals, vol. 4(3), pages 187-200.
    3. Tsarenko, Yelena & Leo, Cheryl & Tse, Herman H.M., 2018. "When and why do social resources influence employee advocacy? The role of personal investment and perceived recognition," Journal of Business Research, Elsevier, vol. 82(C), pages 260-268.
    4. Andrew E. Clark, 2015. "What makes a good job? Job quality and job satisfaction," IZA World of Labor, Institute of Labor Economics (IZA), pages 215-215, December.
    5. Riggle, Robert J. & Edmondson, Diane R. & Hansen, John D., 2009. "A meta-analysis of the relationship between perceived organizational support and job outcomes: 20 years of research," Journal of Business Research, Elsevier, vol. 62(10), pages 1027-1030, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nikolova, Milena & Cnossen, Femke, 2020. "What makes work meaningful and why economists should care about it," Labour Economics, Elsevier, vol. 65(C).
    2. Alex Bryson & Lucy Stokes & David Wilkinson, 2023. "Is pupil attainment higher in well-managed schools?," Education Economics, Taylor & Francis Journals, vol. 31(1), pages 129-144, January.
    3. Clément Bellet, 2017. "Essays on Inequality, Social Preferences and Consumer Behavior," Sciences Po publications info:hdl:2441/vbu6kd1s68o, Sciences Po.
    4. Li Sun, 2019. "Perceived Organizational Support: A Literature Review," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(3), pages 155-175, December.
    5. Hope, Ole-Kristian & Su, Xijiang, 2021. "Peer-level analyst transitions," Journal of Corporate Finance, Elsevier, vol. 70(C).
    6. Nick Drydakis, 2019. "School‐Age Bullying, Workplace Bullying and Job Satisfaction: Experiences of LGB People in Britain," Manchester School, University of Manchester, vol. 87(4), pages 455-488, July.
    7. Bubonya, Melisa & Cobb-Clark, Deborah A. & Wooden, Mark, 2017. "Mental health and productivity at work: Does what you do matter?," Labour Economics, Elsevier, vol. 46(C), pages 150-165.
    8. Azman Ismail & Fara Farihana Suhaim & Rizal Abu Bakar & Mohamad Azhari Abu Bakar, 2013. "The Role of Organizational Humanistic Social Support in Decreasing the Interference of Work Problems on Employees’ Family Conflict," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 9(1), pages 5-20, February.
    9. Schrade, Peter, 2018. "The impact of leadership behaviour factors on work productivity: Measuring the impact of factors of the full range leadership model and the leadership task model," Journal of Applied Leadership and Management, Hochschule Kempten - University of Applied Sciences, Professional School of Business & Technology, vol. 6, pages 66-88.
    10. Sharifah Rahama Amirul & Khairul Hanim Pazim & Sharifah Milda Amirul & Rasid Mail & Jakaria Dasan, 2022. "Developing and validating the qualitative labour productivity measurement in service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2853-2874, August.
    11. Andrew J. Oswald & Eugenio Proto & Daniel Sgroi, 2015. "Happiness and Productivity," Journal of Labor Economics, University of Chicago Press, vol. 33(4), pages 789-822.
    12. Arieana Thompson & Valentina Bruk-Lee, 2021. "Employee Happiness: Why We Should Care," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 16(4), pages 1419-1437, August.
    13. Peng Nie & Lanlin Ding & Alfonso Sousa-Poza, 2020. "What Chinese Workers Value: An Analysis of Job Satisfaction, Job Expectations, and Labour Turnover in China," Prague Economic Papers, Prague University of Economics and Business, vol. 2020(1), pages 85-104.
    14. McKay, Andy & Newell, Andrew T. & Rienzo, Cinzia, 2018. "Job Satisfaction among Young Workers in Eastern and Southern Africa: A Comparative Analysis," IZA Discussion Papers 11380, Institute of Labor Economics (IZA).
    15. Tekleab, Amanuel G. & Chiaburu, Dan S., 2011. "Social exchange: Empirical examination of form and focus," Journal of Business Research, Elsevier, vol. 64(5), pages 460-466, May.
    16. Joseph G. L. Lee & Christopher J. Purcell & Beth H. Chaney, 2017. "An Experiment Assessing Punitive versus Wellness Framing of a Tobacco-Free Campus Policy on Students’ Perceived Level of University Support," IJERPH, MDPI, vol. 14(8), pages 1-8, August.
    17. Alfonso Martínez-Moreno & Francisco Cavas-García & Arturo Díaz-Suárez, 2021. "Leadership Style in Amateur Club Sports: A Key Element in Strategic Management," Sustainability, MDPI, vol. 13(2), pages 1-12, January.
    18. Andrea Salvatori & Seetha Menon & Wouter Zwysen, 2018. "The effect of computer use on job quality: Evidence from Europe," OECD Social, Employment and Migration Working Papers 200, OECD Publishing.
    19. O'Donnell, Gus & Oswald, Andrew J., 2015. "National well-being policy and a weighted approach to human feelings," Ecological Economics, Elsevier, vol. 120(C), pages 59-70.
    20. Hamori, Monika, 2023. "Self-directed learning in massive open online courses and its application at the workplace: Does employer support matter?," Journal of Business Research, Elsevier, vol. 157(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rfh:jprjor:v:9:y:2023:i:2:p:636-651. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Muhammad Irfan Chani (email available below). General contact details of provider: https://edirc.repec.org/data/rffhlpk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.