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Work Role Stressors and Turnover Intentions: A Study of IT Personnel in South Korea

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Author Info
Sug-In Chang
Abstract

This paper focuses on the relationship between work role stressors and job satisfaction, organizational commitment, and turnover intention among IT personnel. To collect data, we received the cooperation of the IT SME/Venture Business Association in Korea. IT firms provided the names and addresses of IT personnel working in the Seoul and Gyeonggi region. Results indicated that work role stressors had a positive, indirect effect on turnover intention through low job satisfaction and organizational commitment. The relationship between WFC and organizational commitment was significant. Findings suggested that role ambiguity has negative impact on organizational commitment. The mediating effect of job satisfaction and organizational commitment on turnover intention was not supported.

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File URL: http://www.hampp-verlag.de/hampp_e-journals_ZfP.htm#308
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Publisher Info
Article provided by Rainer Hampp Verlag in its journal Zeitschrift fuer Personalforschung.

Volume (Year): 22 (2008)
Issue (Month): 3 ()
Pages: 272 - 290
Download reference. The following formats are available: HTML (with abstract), plain text (with abstract), BibTeX, RIS (EndNote, RefMan, ProCite), ReDIF
Handle: RePEc:rai:zfpers:doi_10.1688/1862-0000_zfp_2008_03_chang

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Web page: http://www.hampp-verlag.de/

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Postal: Rainer Hampp Verlag, Journals, Marktplatz 5, 86415 Mering, Germany
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Web: http://www.hampp-verlag.de/hampp_e-journals_ZfP.htm

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Related research
Keywords: Work-family Conflict (WFC); Role Stress; Role Ambiguity; IT Personnel; Turnover Intention;

Find related papers by JEL classification:
J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
J26 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Retirement; Retirement Policies
J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
J63 - Labor and Demographic Economics - - Mobility, Unemployment, and Vacancies - - - Turnover; Vacancies; Layoffs
J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
M12 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Personnel Management; Executive Compensation
M52 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Compensation and Compensation Methods and Their Effects
M54 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Labor Management

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This page was last updated on 2009-12-13.


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