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The effects of discussion and question wording on self and proxy reports of behavioral frequencies

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Author Info
Barbara Bickart ()
Joan Phillips ()
Johnny Blair ()
Abstract

Marketing research surveys often rely on one person to report about the consumption and purchase behavior of other household members. We report the results of an experiment examining how the level of discussion among household members and the wording of a recall question affect the accuracy of reports about the frequency of another household member’s behavior. The findings suggest two important implications. First, asking respondents for a count versus an estimate of the behavior affects both the level of reporting for others as well as the accuracy of such reports. Second, screening potential respondents on their level of discussion on a topic with their partner or family member may help reduce reporting error. Copyright Springer Science + Business Media, LLC 2006

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File URL: http://hdl.handle.net/10.1007/s11002-006-5232-1
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Publisher Info
Article provided by Springer in its journal Marketing Letters.

Volume (Year): 17 (2006)
Issue (Month): 3 (July)
Pages: 167-180
Download reference. The following formats are available: HTML (with abstract), plain text (with abstract), BibTeX, RIS (EndNote, RefMan, ProCite), ReDIF
Handle: RePEc:kap:mktlet:v:17:y:2006:i:3:p:167-180

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Web page: http://www.springerlink.com/link.asp?id=100312

For technical questions regarding this item, or to correct its listing, contact: (Christopher F. Baum).

Related research
Keywords: Survey accuracy; Proxy reports; Behavioral frequencies;

References listed on IDEAS
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  1. Davis, Harry L & Hoch, Stephen J & Ragsdale, E K Easton, 1986. " An Anchoring and Adjustment Model of Spousal Predictions," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 13(1), pages 25-37, June.
  2. Blair, Edward & Burton, Scot, 1987. " Cognitive Processes Used by Survey Respondents to Answer Behavioral Frequency Questions," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 14(2), pages 280-88, September.
  3. Brucks, Merrie, 1988. " Search Monitor: An Approach for Computer-Controlled Experiments Involving Consumer Information Search," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 15(1), pages 117-21, June.
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