Advanced Search
MyIDEAS: Login

The Relationship between the Postgraduate Research Climate and Supervisor Research Service Quality

Contents:

Author Info

  • Prof Krishna K Govender

    ()
    (University of KwaZulu, Natal, South Africa)

Registered author(s):

    Abstract

    This paper reports the results of the empirical evaluation of a theoretical model developed through an in-depth review of relevant literature which culminated in postulating that if postgraduate (PG) students are clear about their role as co-creators of the PG service and, if the research climate (OC) is supportive of research, then this will impact on their perception of PG service quality delivered by the PG research supervisor (EQUAL). The implications of the model for management of quality in postgraduate education through managing the PG service encounter, becomes apparent.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.centreofexcellence.net/J/JSS/Vol2/No3/JSSarticle3,2%283%29pp146-158.pdf
    Download Restriction: no

    File URL: http://www.centreofexcellence.net/J/JSS/Vol2/No3/JSSarticle3,2%283%29pp146-158/index.html
    Download Restriction: no

    File URL: http://www.centreofexcellence.net/J/JSS/Vol2/No3/jssarticle3_2_3_pp146_158_docx.epub
    Download Restriction: no

    Bibliographic Info

    Article provided by in its journal Journal of Social Sciences (COES&RJ-JSS).

    Volume (Year): 2 (2013)
    Issue (Month): 3 (July)
    Pages: 146-158

    as in new window
    Handle: RePEc:jso:coejss:v:2:y:2013:i:3:p:146-158

    Contact details of provider:

    Related research

    Keywords: Organizational climate; postgraduate service encounter; postgraduate service quality; postgraduate student role clarity.;

    References

    References listed on IDEAS
    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
    as in new window
    1. Ostroff, Cheri, 1993. "The Effects of Climate and Personal Influences on Individual Behavior and Attitudes in Organizations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 56(1), pages 56-90, October.
    2. M Patterson & P Warr & M West, 2004. "Organizational Climate and Company Productivity: the Role of Employee Affect and Employee Level," CEP Discussion Papers dp0626, Centre for Economic Performance, LSE.
    3. Kelley, Scott W. & Skinner, Steven J. & Donnelly, James Jr., 1992. "Organizational socialization of service customers," Journal of Business Research, Elsevier, vol. 25(3), pages 197-214, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:jso:coejss:v:2:y:2013:i:3:p:146-158. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Nasir Ali Shamsi Maintainer-Workplace-Name: Centre of Excellence for Scientific & Research Journalism Maintainer-Address: 10685-B Hazelhurst Dr., Houston, TX 77043, USA) or ().

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.