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An Online Survey Experiment on Ambiguity and Privacy

Author

Listed:
  • Alessandro ACQUISTI

    (Carnegie Mellon University, USA)

  • Jens GROSSKLAGS

    (The Pennsylvania State University, USA)

Abstract

We provide three related approaches to better understand the connections between the literatures on the value of privacy, and economic decision-making. In particular, we consider economic scenarios where individuals lack important information about facets of a privacy choice and where the relevant outcomes of a choice are non-deterministic. We begin by highlighting the reasons why a lack of information by at least one party of a transaction is central to many privacy situations. We further comment on the foundations of the terms uncertainty, risk, and ambiguity and their relationship to privacy research. Next, to provide a practical example, we dissect the terms of a real-world sweepstakes solicitation to highlight the layers of complexity inherent in this specific offer, and other scenarios that involve collection and use of personal data. Finally, we provide evidence from an online survey experiment showing how an individual's valuation of a marketer's offer that is imprecise about material privacy terms of the bargain can be manipulated through simple reframing as a discount. In these scenarios, we study the valuation for thirteen different categories of sensitive personal information such as health information. We observe significant treatment differences between the original and the reframed offer that are mainly driven by the gender of the participants.

Suggested Citation

  • Alessandro ACQUISTI & Jens GROSSKLAGS, 2012. "An Online Survey Experiment on Ambiguity and Privacy," Communications & Strategies, IDATE, Com&Strat dept., vol. 1(88), pages 19-39, 4th quart.
  • Handle: RePEc:idt:journl:cs8801
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    File URL: http://repec.idate.org/RePEc/idt/journl/CS8801/CS88_ACQUISTI_GROSSKLAGS.pdf
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    References listed on IDEAS

    as
    1. Jacob K. Goeree & Charles A. Holt, 2001. "Ten Little Treasures of Game Theory and Ten Intuitive Contradictions," American Economic Review, American Economic Association, vol. 91(5), pages 1402-1422, December.
    2. Mary C. Politi & Paul K. J. Han & Nananda F. Col, 2007. "Communicating the Uncertainty of Harms and Benefits of Medical Interventions," Medical Decision Making, , vol. 27(5), pages 681-695, September.
    3. Daniel Ellsberg, 1961. "Risk, Ambiguity, and the Savage Axioms," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 75(4), pages 643-669.
    4. Alessandro Acquisti & Curtis Taylor & Liad Wagman, 2016. "The Economics of Privacy," Journal of Economic Literature, American Economic Association, vol. 54(2), pages 442-492, June.
    5. Isaac M. Lipkus, 2007. "Numeric, Verbal, and Visual Formats of Conveying Health Risks: Suggested Best Practices and Future Recommendations," Medical Decision Making, , vol. 27(5), pages 696-713, September.
    6. Alessandro Acquisti & Leslie K. John & George Loewenstein, 2013. "What Is Privacy Worth?," The Journal of Legal Studies, University of Chicago Press, vol. 42(2), pages 249-274.
    7. Peitz, Martin & Waldfogel, Joel, 2012. "The Oxford Handbook of the Digital Economy," OUP Catalogue, Oxford University Press, number 9780195397840.
    Full references (including those not matched with items on IDEAS)

    Citations

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    Cited by:

    1. Fast, Victoria & Sachs, Nikolai & Schnurr, Daniel, 2021. "Privacy Decision-Making in Digital Markets: Eliciting Individuals' Preferences for Transparency," 23rd ITS Biennial Conference, Online Conference / Gothenburg 2021. Digital societies and industrial transformations: Policies, markets, and technologies in a post-Covid world 238020, International Telecommunications Society (ITS).
    2. Marreiros, Helia & Tonin, Mirco & Vlassopoulos, Michael & Schraefel, M.C., 2017. "“Now that you mention it”: A survey experiment on information, inattention and online privacy," Journal of Economic Behavior & Organization, Elsevier, vol. 140(C), pages 1-17.
    3. David Chavanne, 2018. "Generalized Trust, Need for Cognitive Closure, and the Perceived Acceptability of Personal Data Collection," Games, MDPI, vol. 9(2), pages 1-18, April.
    4. Michela Chessa & Patrick Loiseau, 2018. "Incentivizing Efficiency in Local Public Good Games and Applications to the Quantification of Personal Data in Networks," GREDEG Working Papers 2018-02, Groupe de REcherche en Droit, Economie, Gestion (GREDEG CNRS), Université Côte d'Azur, France.
    5. Helia Marreiros & Mirco Tonin & Michael Vlassopoulos & M.C. Schraefel, 2016. "“Now that you mention it”: A Survey Experiment on Information, Salience and Online Privacy," BEMPS - Bozen Economics & Management Paper Series BEMPS34, Faculty of Economics and Management at the Free University of Bozen.

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    More about this item

    Keywords

    privacy; ambiguity; valuation of personal information; survey experiment;
    All these keywords.

    JEL classification:

    • D8 - Microeconomics - - Information, Knowledge, and Uncertainty
    • M3 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising

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