IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2019i1p317-d303612.html
   My bibliography  Save this article

Priorities of Urban Transport System Stakeholders According to Crowd Logistics Solutions in City Areas. A Sustainability Perspective

Author

Listed:
  • Agnieszka Szmelter-Jarosz

    (Faculty of Economics, University of Gdańsk, Armii Krajowej 119/121, 81-824 Sopot, Poland)

  • Jagienka Rześny-Cieplińska

    (Department of Finance and Management, WSB University in Gdańsk, Grunwaldzka 238a, 80-266 Gdańsk, Poland)

Abstract

This article presents assessment results for the priorities of different urban logistics stakeholders in order to launch crowd logistics (CL) solutions within a city area. Additionally, this analysis was conducted by using various dimensions of sustainable city development. The unique character of this study lies in presenting the priorities of the interviewed stakeholders. Therefore, the purpose of this publication is to analyze the priorities of various stakeholders in relation to the introduction of CL solutions within a city area. The reason for such analysis is the rapid development of a large number of sharing-economy initiatives, including services. For this study, a few methods were used to achieve the research goal. Firstly, text mining and text analysis methods were implemented to analyze the opinions of the interviewees. Then, two chi-square tests allowed us to determine whether the groups of stakeholders are statistically different or not. Finally, the AHP (analytic hierarchy process) and DEMATEL (decision making trial and evaluation laboratory) methods were applied in order to define the priorities of the stakeholders. The needs of particular groups of respondents were derived from the interview based on the questionnaire. The results of the analysis allow for defining the demand characteristics for CL solutions by presenting the areas that are crucial for particular groups of stakeholders.

Suggested Citation

  • Agnieszka Szmelter-Jarosz & Jagienka Rześny-Cieplińska, 2019. "Priorities of Urban Transport System Stakeholders According to Crowd Logistics Solutions in City Areas. A Sustainability Perspective," Sustainability, MDPI, vol. 12(1), pages 1-19, December.
    • Handle: RePEc:gam:jsusta:v:12:y:2019:i:1:p:317-:d:303612
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/1/317/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/1/317/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Govindan, Kannan & Chaudhuri, Atanu, 2016. "Interrelationships of risks faced by third party logistics service providers: A DEMATEL based approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 90(C), pages 177-195.
    2. Stathopoulos, Amanda & Valeri, Eva & Marcucci, Edoardo, 2012. "Stakeholder reactions to urban freight policy innovation," Journal of Transport Geography, Elsevier, vol. 22(C), pages 34-45.
    3. Niklas Arvidsson & Michael Browne, 2013. "A review of the success and failure of tram systems to carry urban freight: the implications for a low emission intermodal solution using electric vehicles on trams," European Transport \ Trasporti Europei, ISTIEE, Institute for the Study of Transport within the European Economic Integration, issue 54, pages 1-5.
    4. Jean Paul Rodrigue & Laetitia Dablanc & Genevieve Giuliano, 2017. "The Freight Landscape: Convergence and Divergence in Urban Freight Distribution," Post-Print hal-01519779, HAL.
    5. Ivan Cardenas & Yari Borbon-Galvez & Thomas Verlinden & Eddy Van de Voorde & Thierry Vanelslander & Wouter Dewulf, 2017. "City logistics, urban goods distribution and last mile delivery and collection," Competition and Regulation in Network Industries, , vol. 18(1-2), pages 22-43, March.
    6. Ko, Joonho & Lee, Sugie & Byun, Miree, 2019. "Exploring factors associated with commute mode choice: An application of city-level general social survey data," Transport Policy, Elsevier, vol. 75(C), pages 36-46.
    7. Valentina Carbone & Aurélien Rouquet & Christine Roussat, 2017. "The Rise of Crowd Logistics: A New Way to Co‐Create Logistics Value," Post-Print hal-03118967, HAL.
    8. Kabir, Golam & Sumi, Razia Sultana, 2014. "Power substation location selection using fuzzy analytic hierarchy process and PROMETHEE: A case study from Bangladesh," Energy, Elsevier, vol. 72(C), pages 717-730.
    9. Kin, Bram & Verlinde, Sara & Mommens, Koen & Macharis, Cathy, 2017. "A stakeholder-based methodology to enhance the success of urban freight transport measures in a multi-level governance context," Research in Transportation Economics, Elsevier, vol. 65(C), pages 10-23.
    10. Sönke Behrends & Maria Lindholm & Johan Woxenius, 2008. "The Impact of Urban Freight Transport: A Definition of Sustainability from an Actor's Perspective," Transportation Planning and Technology, Taylor & Francis Journals, vol. 31(6), pages 693-713, September.
    11. H. J. (Hans) Quak & M. (René) B. M. de Koster, 2009. "Delivering Goods in Urban Areas: How to Deal with Urban Policy Restrictions and the Environment," Transportation Science, INFORMS, vol. 43(2), pages 211-227, May.
    12. Wang, Yuan & Zhang, Dongxiang & Liu, Qing & Shen, Fumin & Lee, Loo Hay, 2016. "Towards enhancing the last-mile delivery: An effective crowd-tasking model with scalable solutions," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 93(C), pages 279-293.
    13. Zanni, Alberto M. & Bristow, Abigail L., 2010. "Emissions of CO2 from road freight transport in London: Trends and policies for long run reductions," Energy Policy, Elsevier, vol. 38(4), pages 1774-1786, April.
    14. Behrend, Moritz & Meisel, Frank, 2018. "The integration of item-sharing and crowdshipping: Can collaborative consumption be pushed by delivering through the crowd?," Transportation Research Part B: Methodological, Elsevier, vol. 111(C), pages 227-243.
    15. Devari, Aashwinikumar & Nikolaev, Alexander G. & He, Qing, 2017. "Crowdsourcing the last mile delivery of online orders by exploiting the social networks of retail store customers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 105(C), pages 105-122.
    16. Fleura Bardhi & Giana M. Eckhardt, 2012. "Access-Based Consumption: The Case of Car Sharing," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 39(4), pages 881-898.
    17. Kinga Kijewska & Witold Torbacki & Stanisław Iwan, 2018. "Application of AHP and DEMATEL Methods in Choosing and Analysing the Measures for the Distribution of Goods in Szczecin Region," Sustainability, MDPI, vol. 10(7), pages 1-26, July.
    18. Golam Kabir & M. Ahsan Akhtar Hasin, 2013. "Integrating modified Delphi method with fuzzy AHP for optimal power substation location selection," International Journal of Multicriteria Decision Making, Inderscience Enterprises Ltd, vol. 3(4), pages 381-398.
    19. Sukran Seker & Edmundas Kazimieras Zavadskas, 2017. "Application of Fuzzy DEMATEL Method for Analyzing Occupational Risks on Construction Sites," Sustainability, MDPI, vol. 9(11), pages 1-19, November.
    20. Mehmann, Jens & Frehe, Volker & Teuteberg, Frank, 2015. "Crowd Logistics − A Literature Review and Maturity Model," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Innovations and Strategies for Logistics and Supply Chains: Technologies, Business Models and Risk Management. Proceedings of the Hamburg Internationa, volume 20, pages 117-145, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    21. Cervero, Robert B., 2013. "Linking urban transport and land use in developing countries," The Journal of Transport and Land Use, Center for Transportation Studies, University of Minnesota, vol. 6(1), pages 7-24.
    22. Mingyu Zhang & Yuhuan Xia & Shuang Li & Wenbing Wu & Shuxiang Wang, 2019. "Crowd Logistics Platform’s Informative Support to Logistics Performance: Scale Development and Empirical Examination," Sustainability, MDPI, vol. 11(2), pages 1-19, January.
    23. Arslan, A.M. & Agatz, N.A.H. & Kroon, L.G. & Zuidwijk, R.A., 2016. "Crowdsourced Delivery: A Dynamic Pickup and Delivery Problem with Ad-hoc Drivers," ERIM Report Series Research in Management ERS-2016-003-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    24. Curtis, Carey, 2008. "Planning for sustainable accessibility: The implementation challenge," Transport Policy, Elsevier, vol. 15(2), pages 104-112, March.
    25. Eléonora Morganti & Laetitia Dablanc & François Fortin, 2014. "Final deliveries for online shopping: the deployment of pickup point networks in urban and suburban areas," Post-Print hal-01067223, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Snežana Tadić & Mladen Krstić & Željko Stević & Miloš Veljović, 2023. "Locating Collection and Delivery Points Using the p -Median Location Problem," Logistics, MDPI, vol. 7(1), pages 1-17, February.
    2. Demostenis Ramos Cassiano & Bruno Vieira Bertoncini & Leise Kelli de Oliveira, 2021. "A Conceptual Model Based on the Activity System and Transportation System for Sustainable Urban Freight Transport," Sustainability, MDPI, vol. 13(10), pages 1-13, May.
    3. Agnieszka Szmelter-Jarosz & Jagienka Rześny-Cieplińska & Andrzej Jezierski, 2020. "Assessing Resources Management for Sharing Economy in Urban Logistics," Resources, MDPI, vol. 9(9), pages 1-30, September.
    4. Magdalena Mucowska, 2021. "Trends of Environmentally Sustainable Solutions of Urban Last-Mile Deliveries on the E-Commerce Market—A Literature Review," Sustainability, MDPI, vol. 13(11), pages 1-26, May.
    5. Marco Bortolini & Francesca Calabrese & Francesco Gabriele Galizia, 2022. "Crowd Logistics: A Survey of Successful Applications and Implementation Potential in Northern Italy," Sustainability, MDPI, vol. 14(24), pages 1-17, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Alireza Ermagun & Ali Shamshiripour & Amanda Stathopoulos, 2020. "Performance analysis of crowd-shipping in urban and suburban areas," Transportation, Springer, vol. 47(4), pages 1955-1985, August.
    2. Jagienka Rześny-Cieplińska & Agnieszka Szmelter-Jarosz, 2020. "Environmental Sustainability in City Logistics Measures," Energies, MDPI, vol. 13(6), pages 1-29, March.
    3. Jagienka Rześny-Cieplińska & Agnieszka Szmelter-Jarosz, 2019. "Assessment of the Crowd Logistics Solutions—The Stakeholders’ Analysis Approach," Sustainability, MDPI, vol. 11(19), pages 1-26, September.
    4. Cleophas, Catherine & Cottrill, Caitlin & Ehmke, Jan Fabian & Tierney, Kevin, 2019. "Collaborative urban transportation: Recent advances in theory and practice," European Journal of Operational Research, Elsevier, vol. 273(3), pages 801-816.
    5. Marta Viu-Roig & Eduard J. Alvarez-Palau, 2020. "The Impact of E-Commerce-Related Last-Mile Logistics on Cities: A Systematic Literature Review," Sustainability, MDPI, vol. 12(16), pages 1-19, August.
    6. Jagienka Rześny-Cieplińska & Agnieszka Szmelter-Jarosz, 2021. "Stakeholders’ Analysis of Environmental Sustainability in Urban Logistics: A Case Study of Tricity, Poland," Energies, MDPI, vol. 14(5), pages 1-24, February.
    7. Dariusz Milewski & Beata Milewska, 2021. "The Energy Efficiency of the Last Mile in the E-Commerce Distribution in the Context the COVID-19 Pandemic," Energies, MDPI, vol. 14(23), pages 1-13, November.
    8. John Olsson & Daniel Hellström & Henrik Pålsson, 2019. "Framework of Last Mile Logistics Research: A Systematic Review of the Literature," Sustainability, MDPI, vol. 11(24), pages 1-25, December.
    9. Pourrahmani, Elham & Jaller, Miguel, 2021. "Crowdshipping in last mile deliveries: Operational challenges and research opportunities," Socio-Economic Planning Sciences, Elsevier, vol. 78(C).
    10. Bathke, Henrik & Hartmann, Evi, 2021. "Accepting a crowdsourced delivery - A choice-based conjoint analysis," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Jahn, Carlos & Kersten, Wolfgang & Ringle, Christian M. (ed.), Adapting to the Future: Maritime and City Logistics in the Context of Digitalization and Sustainability. Proceedings of the Hamburg International Conf, volume 32, pages 65-95, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    11. Giulio Mangano & Giovanni Zenezini & Anna Corinna Cagliano, 2021. "Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective," Sustainability, MDPI, vol. 13(7), pages 1-15, March.
    12. Ghaderi, Hadi & Zhang, Lele & Tsai, Pei-Wei & Woo, Jihoon, 2022. "Crowdsourced last-mile delivery with parcel lockers," International Journal of Production Economics, Elsevier, vol. 251(C).
    13. Behrend, Moritz & Meisel, Frank, 2018. "The integration of item-sharing and crowdshipping: Can collaborative consumption be pushed by delivering through the crowd?," Transportation Research Part B: Methodological, Elsevier, vol. 111(C), pages 227-243.
    14. Nils Boysen & Stefan Fedtke & Stefan Schwerdfeger, 2021. "Last-mile delivery concepts: a survey from an operational research perspective," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 43(1), pages 1-58, March.
    15. Ermagun, Alireza & Stathopoulos, Amanda, 2018. "To bid or not to bid: An empirical study of the supply determinants of crowd-shipping," Transportation Research Part A: Policy and Practice, Elsevier, vol. 116(C), pages 468-483.
    16. Snežana Tadić & Mladen Krstić & Željko Stević & Miloš Veljović, 2023. "Locating Collection and Delivery Points Using the p -Median Location Problem," Logistics, MDPI, vol. 7(1), pages 1-17, February.
    17. Behrend, Moritz & Meisel, Frank & Fagerholt, Kjetil & Andersson, Henrik, 2019. "An exact solution method for the capacitated item-sharing and crowdshipping problem," European Journal of Operational Research, Elsevier, vol. 279(2), pages 589-604.
    18. Marlin Ulmer & Martin Savelsbergh, 2020. "Workforce Scheduling in the Era of Crowdsourced Delivery," Transportation Science, INFORMS, vol. 54(4), pages 1113-1133, July.
    19. Kexin Bi & Mengke Yang & Latif Zahid & Xiaoguang Zhou, 2020. "A New Solution for City Distribution to Achieve Environmental Benefits within the Trend of Green Logistics: A Case Study in China," Sustainability, MDPI, vol. 12(20), pages 1-25, October.
    20. Raúl Martín-Santamaría & Ana D. López-Sánchez & María Luisa Delgado-Jalón & J. Manuel Colmenar, 2021. "An Efficient Algorithm for Crowd Logistics Optimization," Mathematics, MDPI, vol. 9(5), pages 1-19, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2019:i:1:p:317-:d:303612. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.